Dara Geary

Person

Co. Galway, IE

People

Patents Grantslast 30 patents

Information Patent Grant
Virtual meeting participation
- Patent number 12,182,768
- Issue date Dec 31, 2024
- Avaya Management L.P.
- Tommy Morris
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Managing agent occupancy in an omni-channel environment
- Patent number 11,153,439
- Issue date Oct 19, 2021
- Avaya Inc.
- Dara Geary
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Efficient mechanism for customer feedback from a voice call
- Patent number 10,560,577
- Issue date Feb 11, 2020
- Avaya Inc.
- Adrian Ryan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for tracking call billing
- Patent number 9,961,211
- Issue date May 1, 2018
- Avaya Inc.
- Dara Geary
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for managing a contact center
- Patent number 9,100,481
- Issue date Aug 4, 2015
- Avaya Inc.
- Neil O'Connor
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for enhancing self-service security applications
- Patent number 8,881,245
- Issue date Nov 4, 2014
- Avaya Inc.
- Neil O'Connor
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
CALL QUALITY ANALYSIS, NOTIFICATION AND IMPROVEMENT
- Publication number 20240305683
- Publication date Sep 12, 2024
- Avaya Management L.P.
- Dara Geary
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
VIRTUAL MEETING PARTICIPATION
- Publication number 20230410058
- Publication date Dec 21, 2023
- Avaya Management L.P.
- Tommy Morris
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Real-Time Speaker Selection for Multiparty Conferences
- Publication number 20220385491
- Publication date Dec 1, 2022
- Avaya Management L.P.
- Tommy Morris
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
MANAGING AGENT OCCUPANCY IN AN OMNI-CHANNEL ENVIRONMENT
- Publication number 20200128130
- Publication date Apr 23, 2020
- AVAYA INC.
- Dara Geary
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ARTIFICIAL INTELLIGENCE SELF-LEARNING TRAINING SYSTEM TO AUTONOMOUS...
- Publication number 20200034778
- Publication date Jan 30, 2020
- AVAYA INC.
- Dara Geary
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR TRACKING CALL BILLING
- Publication number 20180115651
- Publication date Apr 26, 2018
- AVAYA INC.
- Dara Geary
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD TO PROVIDE NOTIFICATIONS TO RESOURCES
- Publication number 20160379151
- Publication date Dec 29, 2016
- AVAYA INC.
- William Meaney
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
EFFICIENT MECHANISM FOR CUSTOMER FEEDBACK FROM A VOICE CALL
- Publication number 20160277576
- Publication date Sep 22, 2016
- AVAYA INC.
- Adrian Ryan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR MANAGING A CONTACT CENTER
- Publication number 20140254776
- Publication date Sep 11, 2014
- AVAYA INC.
- Neil O'Connor
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR ENHANCING SELF-SERVICE SECURITY APPLICATIONS
- Publication number 20140096196
- Publication date Apr 3, 2014
- AVAYA INC.
- Neil O'Connor
- G06 - COMPUTING CALCULATING COUNTING

Person

Patents Grantslast 30 patents

Virtual meeting participation

Managing agent occupancy in an omni-channel environment

Efficient mechanism for customer feedback from a voice call

System and method for tracking call billing

System and method for managing a contact center

System and method for enhancing self-service security applications

Patents Applicationslast 30 patents

CALL QUALITY ANALYSIS, NOTIFICATION AND IMPROVEMENT

VIRTUAL MEETING PARTICIPATION

Real-Time Speaker Selection for Multiparty Conferences

MANAGING AGENT OCCUPANCY IN AN OMNI-CHANNEL ENVIRONMENT

ARTIFICIAL INTELLIGENCE SELF-LEARNING TRAINING SYSTEM TO AUTONOMOUS...

SYSTEM AND METHOD FOR TRACKING CALL BILLING

SYSTEM AND METHOD TO PROVIDE NOTIFICATIONS TO RESOURCES

EFFICIENT MECHANISM FOR CUSTOMER FEEDBACK FROM A VOICE CALL

SYSTEM AND METHOD FOR MANAGING A CONTACT CENTER

SYSTEM AND METHOD FOR ENHANCING SELF-SERVICE SECURITY APPLICATIONS