Darryl J. Maxwell

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Lafayette, CO, US

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Patents Grantslast 30 patents

Information Patent Grant
Intelligent inbound/outbound communications blending
- Patent number 7,035,927
- Issue date Apr 25, 2006
- Avaya Technology Corp.
- Andrew Derek Flockhart
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System for automatically assigning skill levels to multiple skilled...
- Patent number 6,704,410
- Issue date Mar 9, 2004
- Avaya Inc.
- Keith R. McFarlane
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Integrated work management engine for customer care in a communicat...
- Patent number 6,690,788
- Issue date Feb 10, 2004
- Avaya Inc.
- David L. Bauer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Workflow-scheduling optimization driven by target completion time
- Patent number 6,463,346
- Issue date Oct 8, 2002
- Avaya Technology Corp.
- Andrew D. Flockhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System for integrating agent database access skills in call center...
- Patent number 6,453,038
- Issue date Sep 17, 2002
- Avaya Technology Corp.
- Keith R. McFarlane
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
Intelligent inbound/outbound communications blending
- Publication number 20030177231
- Publication date Sep 18, 2003
- Andrew Derek Flockhart
- H04 - ELECTRIC COMMUNICATION TECHNIQUE