Darryl P. Hymel

Person

Batavia, IL, US

People

Patents Grantslast 30 patents

Information Patent Grant
Sparing method and apparatus
- Patent number 9,286,168
- Issue date Mar 15, 2016
- ARRIS Enterprises, Inc.
- Darryl P. Hymel
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for simulating multiple cable modems
- Patent number 7,574,345
- Issue date Aug 11, 2009
- Arris Group, Inc.
- James Randall West
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Voice filter for normalizing an agents response by altering emotion...
- Patent number 7,085,719
- Issue date Aug 1, 2006
- Rockwell Electronics Commerce Technologies LLC
- Craig R. Shambaugh
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Providing customer data to an automatic call distribution system agent
- Patent number 7,043,009
- Issue date May 9, 2006
- Rockwell Electronic Commerce Technologies LLC
- Paul Fischer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Voice filter for normalizing an agent's emotional response
- Patent number 7,003,462
- Issue date Feb 21, 2006
- Rockwell Electronic Commerce Technologies, LLC
- Craig R. Shambaugh
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
ACD multimedia customer contact routing with delay announcements
- Patent number 6,990,524
- Issue date Jan 24, 2006
- Rockwell Electronic Commerce Technologies, LLC
- Darryl Hymel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method of creating scripts by translating agent/customer conversations
- Patent number 6,970,821
- Issue date Nov 29, 2005
- Rockwell Electronic Commerce Technologies, LLC
- Craig R. Shambaugh
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method of providing background and video patterns
- Patent number 6,885,744
- Issue date Apr 26, 2005
- Rockwell Electronic Commerce Technologies, LLC
- Jared Bluestein
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Natural language agent for monitoring a threaded discussion
- Patent number 6,804,668
- Issue date Oct 12, 2004
- Rockwell Electronic Commerce Corp.
- Craig R. Shambaugh
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method of modifying speech to provide a user selectable dialect
- Patent number 6,598,021
- Issue date Jul 22, 2003
- Craig R. Shambaugh
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Automatic call distribution system contact routing with media-port
- Patent number 6,590,971
- Issue date Jul 8, 2003
- Rockwell Electronic Commerce Technologies LLC
- James Bryla
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
ACD tier based routing
- Patent number 6,577,727
- Issue date Jun 10, 2003
- Rockwell Electronic Commerce Corp.
- Darryl Hymel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automatic call distribution system agent log-on with pseudo-port
- Patent number 6,574,332
- Issue date Jun 3, 2003
- Rockwell Electronic Commerce Technologies LLC
- Tim Moore
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Remote ACD data base modification via telephone
- Patent number 6,366,665
- Issue date Apr 2, 2002
- Rockwell Electronic Commerce Corp.
- Darryl Hymel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method of natural language communication using a mark-up language
- Patent number 6,308,154
- Issue date Oct 23, 2001
- Rockwell Electronic Commerce Corp.
- Laird C. Williams
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Telephonic switching system with a user controlled data memory acce...
- Patent number 5,353,343
- Issue date Oct 4, 1994
- Rockwell International Corporation
- Darryl P. Hymel
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
Sparing Method and Apparatus
- Publication number 20150286543
- Publication date Oct 8, 2015
- Arris Enterprises, Inc.
- Darryl P. Hymel
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method and system for simulating multiple cable modems
- Publication number 20070239391
- Publication date Oct 11, 2007
- James Randall West
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Voice filter for normalizing and agent's emotional response
- Publication number 20050119893
- Publication date Jun 2, 2005
- Craig R. Shambaugh
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and method for predicting customer contact outcomes
- Publication number 20040098274
- Publication date May 20, 2004
- Anthony J. Dezonno
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method of providing background and video patterns
- Publication number 20030118173
- Publication date Jun 26, 2003
- Jared Bluestein
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Darryl P. Hymel

Person

Patents Grantslast 30 patents

Sparing method and apparatus

Method and system for simulating multiple cable modems

Voice filter for normalizing an agents response by altering emotion...

Providing customer data to an automatic call distribution system agent

Voice filter for normalizing an agent's emotional response

ACD multimedia customer contact routing with delay announcements

Method of creating scripts by translating agent/customer conversations

Method of providing background and video patterns

Natural language agent for monitoring a threaded discussion

Method of modifying speech to provide a user selectable dialect

Automatic call distribution system contact routing with media-port

ACD tier based routing

Automatic call distribution system agent log-on with pseudo-port

Remote ACD data base modification via telephone

Method of natural language communication using a mark-up language

Telephonic switching system with a user controlled data memory acce...

Patents Applicationslast 30 patents

Sparing Method and Apparatus

Method and system for simulating multiple cable modems

Voice filter for normalizing and agent's emotional response

System and method for predicting customer contact outcomes

Method of providing background and video patterns