Dave H. Anderson

Person

Durham, NC, US

People

Patents Grantslast 30 patents

Information Patent Grant
System and method for contact center shared economy
- Patent number 10,440,185
- Issue date Oct 8, 2019
- Herbert Willi Artur Ristock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Hybrid cloud architecture with optimized local delivery
- Patent number 10,264,129
- Issue date Apr 16, 2019
- Brian Bischoff
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for routing interactions for a contact center bas...
- Patent number 10,171,669
- Issue date Jan 1, 2019
- Nikolay Korolev
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for dynamically selecting a dial plan
- Patent number 10,154,143
- Issue date Dec 11, 2018
- Brian Bischoff
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for interacting with customer contact center over...
- Patent number 10,122,858
- Issue date Nov 6, 2018
- Vladislav Baranovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Hybrid cloud architecture with optimized local delivery
- Patent number 9,948,782
- Issue date Apr 17, 2018
- Genesys Telecommunications Laboratories, Inc.
- Brian Bischoff
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Adaptable business objective routing for a contact center
- Patent number 9,848,084
- Issue date Dec 19, 2017
- Genesys Telecommunications Laboratories, Inc.
- Nikolay Korolev
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for case-based routing for a contact
- Patent number 9,781,270
- Issue date Oct 3, 2017
- Genesys Telecommunications Laboratories, Inc.
- Todd Hollenberg
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for call and data matching in a contact center
- Patent number 9,621,727
- Issue date Apr 11, 2017
- Genesys Telecommunications Laboratories, Inc.
- Vladislav Baranovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for providing interaction history via a customer...
- Patent number 9,578,172
- Issue date Feb 21, 2017
- Genesys Telecommunications Laboratories, Inc.
- Merijn Te Booij
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for implementing and executing communication center routing...
- Patent number 9,553,755
- Issue date Jan 24, 2017
- Genesys Telecommunications Laboratories, Inc.
- Nikolay Anisimov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for access number distribution in a contact center
- Patent number 9,531,878
- Issue date Dec 27, 2016
- Genesys Telecommunications Laboratories, Inc.
- Vladimir Mezhibovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for providing adaptive and proactive interaction...
- Patent number RE46181
- Issue date Oct 18, 2016
- Genesys Telecommunications Laboratories, Inc.
- Joseph Vincent Monza
Information Patent Grant
System and method for anticipatory dynamic customer segmentation fo...
- Patent number 9,350,867
- Issue date May 24, 2016
- Genesys Telecommunications Laboratories, Inc.
- Herbert Willi Artur Ristock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for call and data matching in a contact center
- Patent number 9,160,855
- Issue date Oct 13, 2015
- Genesys Telecommunications Laboratories, Inc.
- Vladislav Baranovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for access number distribution in a contact center
- Patent number 9,088,656
- Issue date Jul 21, 2015
- Genesys Telecommunications Laboratories, Inc.
- Vladimir Mezhibovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for matching electronic proposals to electronic r...
- Patent number 8,781,942
- Issue date Jul 15, 2014
- Genesys Telecommunications Laboratories, Inc.
- Herbert Ristock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for call and data matching in a contact center
- Patent number 8,781,103
- Issue date Jul 15, 2014
- Vladislav Baranovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for implementing and executing communication center routing...
- Patent number 7,907,598
- Issue date Mar 15, 2011
- Genesys Telecommunication Laboratories, Inc.
- Nikolay Anisimov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
High-performance crossbar for high throughput pipelines
- Patent number 7,768,519
- Issue date Aug 3, 2010
- NVIDIA Corporation
- David L. Anderson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Prescient cache management
- Patent number 7,626,588
- Issue date Dec 1, 2009
- NVIDIA Corporation
- Steven E. Molnar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Prescient cache management
- Patent number 7,616,209
- Issue date Nov 10, 2009
- NVIDIA Corporation
- Steven E. Molnar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Hierarchical multi-precision pipeline counters
- Patent number 7,519,797
- Issue date Apr 14, 2009
- NIVIDIA Corporation
- Gregory J. Stiehl
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for providing adaptive and proactive interaction...
- Patent number 7,373,410
- Issue date May 13, 2008
- Genesys Telecommunications Laboratories, Inc.
- Joseph Vincent Monza
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Methods, systems and computer program products for automatic task d...
- Patent number 6,681,010
- Issue date Jan 20, 2004
- Genesys Telecommunications Laboratories, Inc.
- David H. Anderson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
HYBRID CLOUD ARCHITECTURE WITH OPTIMIZED LOCAL DELIVERY
- Publication number 20180205829
- Publication date Jul 19, 2018
- Genesys Telecommunications Laboratories, Inc.
- Brian Bischoff
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR ROUTING INTERACTIONS FOR A CONTACT CENTER BAS...
- Publication number 20180109680
- Publication date Apr 19, 2018
- Genesys Telecommunications Laboratories, Inc.
- Nikolay Korolev
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR INTERACTING WITH CUSTOMER CONTACT CENTER OVER...
- Publication number 20170223188
- Publication date Aug 3, 2017
- Genesys Telecommunications Laboratories, Inc.
- Vladislav Baranovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR CONTACT CENTER SHARED ECONOMY
- Publication number 20170013132
- Publication date Jan 12, 2017
- Genesys Telecommunications Laboratories, Inc.
- Herbert Willi Artur Ristock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR CASE-BASED ROUTING FOR A CONTACT
- Publication number 20160036981
- Publication date Feb 4, 2016
- Genesys Telecommunications Laboratories, Inc.
- Todd Hollenberg
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR ANTICIPATORY DYNAMIC CUSTOMER SEGMENTATION FO...
- Publication number 20160036982
- Publication date Feb 4, 2016
- Genesys Telecommunications Laboratories, Inc.
- Herbert Willi Artur Ristock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ADAPTABLE BUSINESS OBJECTIVE ROUTING FOR A CONTACT CENTER
- Publication number 20160036983
- Publication date Feb 4, 2016
- Genesys Telecommunications Laboratories, Inc.
- Nikolay Korolev
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR CALL AND DATA MATCHING IN A CONTACT CENTER
- Publication number 20160028892
- Publication date Jan 28, 2016
- Genesys Telecommunications Laboratories, Inc.
- Vladislav Baranovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR ACCESS NUMBER DISTRIBUTION IN A CONTACT CENTER
- Publication number 20150326723
- Publication date Nov 12, 2015
- Genesys Telecommunications Laboratories, Inc.
- Vladimir Mezhibovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR CALL AND DATA MATCHING IN A CONTACT CENTER
- Publication number 20140321634
- Publication date Oct 30, 2014
- Vladislav Baranovsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
HYBRID CLOUD ARCHITECTURE WITH OPTIMIZED LOCAL DELIVERY
- Publication number 20140280720
- Publication date Sep 18, 2014
- Brian Bischoff
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR DYNAMICALLY SELECTING A DIAL PLAN
- Publication number 20140270142
- Publication date Sep 18, 2014
- Brian Bischoff
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHODS FOR MATCHING ELECTRONIC PROPOSALS TO ELECTRONIC...
- Publication number 20140244473
- Publication date Aug 28, 2014
- Genesys Telecommunications Laboratories, Inc.
- Herbert W.A. Ristock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR CALL AND DATA MATCHING IN A CONTACT CENTER
- Publication number 20140161241
- Publication date Jun 12, 2014
- Vladislav Baranovsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR PROVIDING INTERACTION HISTORY VIA A CUSTOMER...
- Publication number 20140164256
- Publication date Jun 12, 2014
- Marijn Te Booij
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR ACCESS NUMBER DISTRIBUTION IN A CONTACT CENTER
- Publication number 20140162611
- Publication date Jun 12, 2014
- Vladimir Mezhibovsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method for Implementing and Executing Communication Center Routing...
- Publication number 20110182418
- Publication date Jul 28, 2011
- Nikolay Anisimov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and Method for Matching Electronic Proposals to Electronic R...
- Publication number 20070124231
- Publication date May 31, 2007
- Genesys Telecommunications Laboratories, Inc.
- Herbert Ristock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method for implementing and executing communication center routing...
- Publication number 20060209797
- Publication date Sep 21, 2006
- Nikolay Anisimov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and system for providing adaptive and proactive interaction...
- Publication number 20040081183
- Publication date Apr 29, 2004
- Joseph Vincent Monza
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Dave H. Anderson

Person

Patents Grantslast 30 patents

System and method for contact center shared economy

Hybrid cloud architecture with optimized local delivery

System and method for routing interactions for a contact center bas...

System and method for dynamically selecting a dial plan

System and method for interacting with customer contact center over...

Hybrid cloud architecture with optimized local delivery

Adaptable business objective routing for a contact center

System and method for case-based routing for a contact

System and method for call and data matching in a contact center

System and method for providing interaction history via a customer...

Method for implementing and executing communication center routing...

System and method for access number distribution in a contact center

Method and system for providing adaptive and proactive interaction...

System and method for anticipatory dynamic customer segmentation fo...

System and method for call and data matching in a contact center

System and method for access number distribution in a contact center

System and method for matching electronic proposals to electronic r...

System and method for call and data matching in a contact center

Method for implementing and executing communication center routing...

High-performance crossbar for high throughput pipelines

Prescient cache management

Prescient cache management

Hierarchical multi-precision pipeline counters

Method and system for providing adaptive and proactive interaction...

Methods, systems and computer program products for automatic task d...

Patents Applicationslast 30 patents

HYBRID CLOUD ARCHITECTURE WITH OPTIMIZED LOCAL DELIVERY

SYSTEM AND METHOD FOR ROUTING INTERACTIONS FOR A CONTACT CENTER BAS...

SYSTEM AND METHOD FOR INTERACTING WITH CUSTOMER CONTACT CENTER OVER...

SYSTEM AND METHOD FOR CONTACT CENTER SHARED ECONOMY

SYSTEM AND METHOD FOR CASE-BASED ROUTING FOR A CONTACT

SYSTEM AND METHOD FOR ANTICIPATORY DYNAMIC CUSTOMER SEGMENTATION FO...

ADAPTABLE BUSINESS OBJECTIVE ROUTING FOR A CONTACT CENTER

SYSTEM AND METHOD FOR CALL AND DATA MATCHING IN A CONTACT CENTER

SYSTEM AND METHOD FOR ACCESS NUMBER DISTRIBUTION IN A CONTACT CENTER

SYSTEM AND METHOD FOR CALL AND DATA MATCHING IN A CONTACT CENTER

HYBRID CLOUD ARCHITECTURE WITH OPTIMIZED LOCAL DELIVERY

SYSTEM AND METHOD FOR DYNAMICALLY SELECTING A DIAL PLAN

SYSTEM AND METHODS FOR MATCHING ELECTRONIC PROPOSALS TO ELECTRONIC...

SYSTEM AND METHOD FOR CALL AND DATA MATCHING IN A CONTACT CENTER

SYSTEM AND METHOD FOR PROVIDING INTERACTION HISTORY VIA A CUSTOMER...

SYSTEM AND METHOD FOR ACCESS NUMBER DISTRIBUTION IN A CONTACT CENTER

Method for Implementing and Executing Communication Center Routing...

System and Method for Matching Electronic Proposals to Electronic R...

Method for implementing and executing communication center routing...

Method and system for providing adaptive and proactive interaction...