TREA

David C. Cheng

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  • Palo Alto, CA, US
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Patents Grantslast 30 patents

  • Information Patent Grant

    Hold queue position publication
    • Patent number 7,130,411
    • Issue date Oct 31, 2006
    • International Business Machines Corporation
    • Michael Wayne Brown
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Grant

    Enabling caller controlled hold queue position adjustment
    • Patent number 7,095,842
    • Issue date Aug 22, 2006
    • International Business Machines Corporation
    • Michael Wayne Brown
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Grant

    Hold queue management
    • Patent number 7,050,568
    • Issue date May 23, 2006
    • Michael Wayne Brown
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Grant

    Expert hold queue management
    • Patent number 6,959,081
    • Issue date Oct 25, 2005
    • International Business Machines Corporation
    • Michael Wayne Brown
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Grant

    Managing caller profiles across multiple call hold centers
    • Patent number 6,826,276
    • Issue date Nov 30, 2004
    • International Business Machines Corporation
    • Michael Wayne Brown
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Grant

    Sputtering apparatus
    • Patent number 5,026,470
    • Issue date Jun 25, 1991
    • International Business Machines
    • Peter I. Bonyhard
    • C23 - COATING METALLIC MATERIAL COATING MATERIAL WITH METALLIC MATERIAL CHEMI...

Patents Applicationslast 30 patents

  • Information Patent Application

    MULTI-FUNCTIONAL DEVICE MOUNT AND APPARATUS UTILIZING SAME
    • Publication number 20240361543
    • Publication date Oct 31, 2024
    • Inscopix, Inc.
    • Swathy Sampath Kumar
    • G02 - OPTICS
  • Information Patent Application

    REAGENT COATED LENSES
    • Publication number 20210059578
    • Publication date Mar 4, 2021
    • INSCOPIX, INC.
    • Jonathan J. NASSI
    • A61 - MEDICAL OR VETERINARY SCIENCE HYGIENE
  • Information Patent Application

    Voice browsing while waiting in a hold queue
    • Publication number 20030103618
    • Publication date Jun 5, 2003
    • International Business Machines Corporation
    • Michael Wayne Brown
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Application

    Enabling caller controlled hold queue position adjustment
    • Publication number 20030103619
    • Publication date Jun 5, 2003
    • IBM CORPORATION
    • Michael Wayne Brown
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Application

    Expert hold queue management
    • Publication number 20030103621
    • Publication date Jun 5, 2003
    • International Business Machines Corporation
    • Michael Wayne Brown
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Application

    Managing caller profiles across multiple call hold centers
    • Publication number 20030103617
    • Publication date Jun 5, 2003
    • IBM CORPORATION
    • Michael Wayne Brown
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Application

    Hold queue position publication
    • Publication number 20030103620
    • Publication date Jun 5, 2003
    • International Business Machines Corporation
    • Michael Wayne Brown
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Application

    Hold queue management
    • Publication number 20030035531
    • Publication date Feb 20, 2003
    • International Business Machines Corporation
    • Michael Wayne Brown
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE