David E. PHELPS

Person

Colorado Springs, CO, US

People

Patents Grantslast 30 patents

Information Patent Grant
Call transfers for web-delivered calls
- Patent number 10,055,742
- Issue date Aug 21, 2018
- Verizon Patent and Licensing Inc.
- David E. Phelps
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Visual and voice co-browsing framework
- Patent number 9,916,128
- Issue date Mar 13, 2018
- Verizon Patent and Licensing Inc.
- Brian S. Badger
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Third-party call control over secure duplex communication channel
- Patent number 9,712,674
- Issue date Jul 18, 2017
- Verizon Patent and Licensing Inc.
- David E. Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for providing a setup timer in a SIP-based network
- Patent number 9,276,969
- Issue date Mar 1, 2016
- Verizon Patent and Licensing Inc.
- David E. Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call control for web calls
- Patent number 9,247,060
- Issue date Jan 26, 2016
- Verizon Patent and Licensing Inc.
- David E. Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Parking and routing network calls and sessions
- Patent number 9,112,976
- Issue date Aug 18, 2015
- Verizon Patent and Licensing Inc.
- David E. Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Avoiding failed routes
- Patent number 8,971,514
- Issue date Mar 3, 2015
- Verizon Patent and Licensing Inc.
- Steven William Statham
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
IVR recording continuity control
- Patent number 8,908,840
- Issue date Dec 9, 2014
- Verizon Patent and Licensing Inc.
- David E. Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Web call access and egress to private network
- Patent number 8,861,692
- Issue date Oct 14, 2014
- Verizon Patent and Licensing Inc.
- David E. Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
IVR communication session routing and recording
- Patent number 8,787,537
- Issue date Jul 22, 2014
- Verizon Patent and Licensing Inc.
- David E. Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
IVR recording management and control
- Patent number 8,774,395
- Issue date Jul 8, 2014
- Verizon Patent and Licensing Inc.
- David E. Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for handling calls associated with an interacti...
- Patent number 8,750,467
- Issue date Jun 10, 2014
- Verizon Patent and Licensing Inc.
- David E. Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for providing a setup timer in a sip-based network
- Patent number 8,639,821
- Issue date Jan 28, 2014
- Verizon Patent and Licensing Inc.
- Dave Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Delivery of call data in a communication system
- Patent number 8,619,957
- Issue date Dec 31, 2013
- Verizon Patent and Licensing Inc.
- Charles F. Delacey
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Network call recording
- Patent number 8,315,363
- Issue date Nov 20, 2012
- Verizon Patent and Licensing Inc.
- David Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Routing calls in a network
- Patent number 8,310,958
- Issue date Nov 13, 2012
- Verizon Patent and Licensing Inc.
- Phillip D. Crable
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for handling calls associated with an interacti...
- Patent number 8,139,729
- Issue date Mar 20, 2012
- Verizon Business Global LLC
- David E. Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System for executing advanced interactive voice response services u...
- Patent number 7,623,644
- Issue date Nov 24, 2009
- MCI Communications Corporation
- Greg Bjornberg
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System for executing advanced interactive voice response services u...
- Patent number 6,647,111
- Issue date Nov 11, 2003
- MCI Communications Corporation
- Greg Bjornberg
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Communications signaling gateway and system for an advanced service...
- Patent number 6,493,353
- Issue date Dec 10, 2002
- MCI Communications Corporation
- Patrick J Kelly
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call and circuit state machine for a transaction control layer of a...
- Patent number 6,418,205
- Issue date Jul 9, 2002
- MCI Communications Corporation
- James A. Capers
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Service provisioning system for interactive voice response services
- Patent number 6,389,126
- Issue date May 14, 2002
- MCI Communications Corporation
- Greg Bjornberg
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
THIRD-PARTY CALL CONTROL OVER SECURE DUPLEX COMMUNICATION CHANNEL
- Publication number 20160360038
- Publication date Dec 8, 2016
- VERIZON PATENT AND LICENSING INC.
- David E. Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
VISUAL AND VOICE CO-BROWSING FRAMEWORK
- Publication number 20150113409
- Publication date Apr 23, 2015
- VERIZON PATENT AND LICENSING INC.
- Brian S. Badger
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CALL TRANSFERS FOR WEB-DELIVERED CALLS
- Publication number 20140344169
- Publication date Nov 20, 2014
- VERIZON PATENT AND LICENSING INC.
- David E. Phelps
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CALL CONTROL FOR WEB CALLS
- Publication number 20140341366
- Publication date Nov 20, 2014
- VERIZON PATENT AND LICENSING INC.
- David E. Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and System for Providing a Setup Timer in a SIP-Based Network
- Publication number 20140140340
- Publication date May 22, 2014
- VERIZON PATENT AND LICENSING INC.
- Dave Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
AVOIDING FAILED ROUTES
- Publication number 20130223605
- Publication date Aug 29, 2013
- VERIZON PATENT AND LICENSING INC.
- Steven William Statham
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
IVR RECORDING MANAGEMENT AND CONTROL
- Publication number 20130148794
- Publication date Jun 13, 2013
- VERIZON PATENT AND LICENSING INC.
- David E. PHELPS
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
IVR COMMUNICATION SESSION ROUTING AND RECORDING
- Publication number 20130148792
- Publication date Jun 13, 2013
- VERIZON PATENT AND LICENSING INC.
- David E. PHELPS
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
IVR RECORDING CONTINUITY CONTROL
- Publication number 20130148793
- Publication date Jun 13, 2013
- VERIZON PATENT AND LICENSING INC.
- David E. PHELPS
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
PROCURING COMMUNICATION SESSION RECORDS
- Publication number 20130054635
- Publication date Feb 28, 2013
- VERIZON PATENT AND LICENSING INC.
- David E. PHELPS
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR HANDLING CALLS ASSOCIATED WITH AN INTERACTI...
- Publication number 20120148036
- Publication date Jun 14, 2012
- VERIZON BUSINESS GLOBAL LLC
- David E. PHELPS
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND SYSTEM FOR PROVIDING A SETUP TIMER IN A SIP-BASED NETWORK
- Publication number 20100088419
- Publication date Apr 8, 2010
- Verizon Business Network Services Inc.
- Dave Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
NETWORK CALL RECORDING
- Publication number 20100034362
- Publication date Feb 11, 2010
- Verizon Business Network Services, Inc.
- David PHELPS
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
PARKING AND ROUTING NETWORK CALLS AND SESSIONS
- Publication number 20090285381
- Publication date Nov 19, 2009
- Verizon Business Network Services Inc.
- David E. PHELPS
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
DELIVERY OF CALL DATA IN A COMMUNICATION SYSTEM
- Publication number 20090262917
- Publication date Oct 22, 2009
- Verizon Business Network Services Inc.
- Charles F. DELACEY
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ROUTING CALLS IN A NETWORK
- Publication number 20080159262
- Publication date Jul 3, 2008
- Verizon Business Network Services Inc.
- Phillip D. Crable
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and system for providing network-based call processing of pa...
- Publication number 20070070980
- Publication date Mar 29, 2007
- MCI, Inc.
- David E. Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Systems and methods for handling calls associated with an interacti...
- Publication number 20060245574
- Publication date Nov 2, 2006
- MCI, Inc.
- David E. Phelps
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System for executing advanced interactive voice response services u...
- Publication number 20040136517
- Publication date Jul 15, 2004
- WorldCom, INC.
- Greg Bjornberg
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
COMMUNICATIONS SIGNALING GATEWAY AND SYSTEM FOR AN ADVANCED SERVICE...
- Publication number 20020126678
- Publication date Sep 12, 2002
- PATRICK J KELLY
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CALL AND CIRCUIT STATE MACHINE FOR A TRANSACTION CONTROL LAYER OF A...
- Publication number 20010055375
- Publication date Dec 27, 2001
- JAMES A. CAPERS
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

David E. PHELPS

Person

Patents Grantslast 30 patents

Call transfers for web-delivered calls

Visual and voice co-browsing framework

Third-party call control over secure duplex communication channel

Method and system for providing a setup timer in a SIP-based network

Call control for web calls

Parking and routing network calls and sessions

Avoiding failed routes

IVR recording continuity control

Web call access and egress to private network

IVR communication session routing and recording

IVR recording management and control

Systems and methods for handling calls associated with an interacti...

Method and system for providing a setup timer in a sip-based network

Delivery of call data in a communication system

Network call recording

Routing calls in a network

Systems and methods for handling calls associated with an interacti...

System for executing advanced interactive voice response services u...

System for executing advanced interactive voice response services u...

Communications signaling gateway and system for an advanced service...

Call and circuit state machine for a transaction control layer of a...

Service provisioning system for interactive voice response services

Patents Applicationslast 30 patents

THIRD-PARTY CALL CONTROL OVER SECURE DUPLEX COMMUNICATION CHANNEL

VISUAL AND VOICE CO-BROWSING FRAMEWORK

CALL TRANSFERS FOR WEB-DELIVERED CALLS

CALL CONTROL FOR WEB CALLS

Method and System for Providing a Setup Timer in a SIP-Based Network

AVOIDING FAILED ROUTES

IVR RECORDING MANAGEMENT AND CONTROL

IVR COMMUNICATION SESSION ROUTING AND RECORDING

IVR RECORDING CONTINUITY CONTROL

PROCURING COMMUNICATION SESSION RECORDS

SYSTEMS AND METHODS FOR HANDLING CALLS ASSOCIATED WITH AN INTERACTI...

METHOD AND SYSTEM FOR PROVIDING A SETUP TIMER IN A SIP-BASED NETWORK

NETWORK CALL RECORDING

PARKING AND ROUTING NETWORK CALLS AND SESSIONS

DELIVERY OF CALL DATA IN A COMMUNICATION SYSTEM

ROUTING CALLS IN A NETWORK

Method and system for providing network-based call processing of pa...

Systems and methods for handling calls associated with an interacti...

System for executing advanced interactive voice response services u...

COMMUNICATIONS SIGNALING GATEWAY AND SYSTEM FOR AN ADVANCED SERVICE...

CALL AND CIRCUIT STATE MACHINE FOR A TRANSACTION CONTROL LAYER OF A...