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David L. Blaha
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Aurora, IL, US
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last 30 patents
Information
Patent Grant
Apparatus and method for identifying records of overflowed ACD calls
Patent number
5,907,611
Issue date
May 25, 1999
Rockwell International Corp.
Anthony J. Dezonno
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Service evaluation system and method for a telephonic switch
Patent number
5,815,565
Issue date
Sep 29, 1998
Rockwell International Corporation
Lonnie Doremus
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automatic call distributor with automated voice responsive call ser...
Patent number
5,729,600
Issue date
Mar 17, 1998
Rockwell International Corporation
David L. Blaha
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Delay announcement group and time controller for a telephone system
Patent number
5,696,818
Issue date
Dec 9, 1997
Rockwell International Corp.
Lonnie Doremus
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Interface for automatic call distributor for performing agent funct...
Patent number
5,586,178
Issue date
Dec 17, 1996
Rockwell International Corporation
Peter J. Koenig
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automatic call distributor having multiple audio sources
Patent number
5,535,270
Issue date
Jul 9, 1996
Rockwell International Corporation
Lonnie R. Doremus
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automatic call distribution with intersubnetwork customer informati...
Patent number
5,469,504
Issue date
Nov 21, 1995
David L. Blaha
H04 - ELECTRIC COMMUNICATION TECHNIQUE