David L. Chavez

Person

Broomfield, CO, US

People

Patents Grantslast 30 patents

Information Patent Grant
Contact center continuous avatar visual experience
- Patent number 12,284,319
- Issue date Apr 22, 2025
- Avaya Management L.P.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Work-from-home agent security compliance
- Patent number 11,868,493
- Issue date Jan 9, 2024
- Avaya Management L.P.
- John A. Young
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Highly scalable contact center with automated transition from voice...
- Patent number 11,843,717
- Issue date Dec 12, 2023
- Avaya Management L.P.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Intelligent park and page functions in a communication system
- Patent number 11,832,149
- Issue date Nov 28, 2023
- Avaya Management L.P.
- Mehmet Balasaygun
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Gesture-based call center agent state change control
- Patent number 11,785,140
- Issue date Oct 10, 2023
- Avaya Management L.P.
- Harsh V. Mendiratta
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Device handoff
- Patent number 11,734,697
- Issue date Aug 22, 2023
- Avaya Management L.P.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Tunable chatbots
- Patent number 11,659,086
- Issue date May 23, 2023
- Avaya Management L.P.
- Valentine C. Matula
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods of automatic surveillance and reporting
- Patent number 11,627,288
- Issue date Apr 11, 2023
- Avaya Management L.P.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods of contact center client assignment leveraging...
- Patent number 11,595,526
- Issue date Feb 28, 2023
- Avaya Management L.P.
- Dragan Grebovic
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Intelligent detection and automatic correction of erroneous audio s...
- Patent number 11,570,223
- Issue date Jan 31, 2023
- Avaya Management L.P.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Tunable chatbots
- Patent number 11,381,682
- Issue date Jul 5, 2022
- Avaya Management L.P.
- Valentine C. Matula
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Detecting vocabulary skill level and correcting misalignment in rem...
- Patent number 11,316,979
- Issue date Apr 26, 2022
- Avaya Management L.P.
- Valentine C. Matula
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Intelligent interactive voice response (IVR) navigator
- Patent number 11,303,750
- Issue date Apr 12, 2022
- Avaya Management L.P.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Ledger-based confidence model for content transfers across a commun...
- Patent number 11,240,038
- Issue date Feb 1, 2022
- Avaya Inc.
- John Young
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Intelligent detection and automatic correction of erroneous audio s...
- Patent number 11,082,465
- Issue date Aug 3, 2021
- Avaya Management L.P.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Exported digital relationships
- Patent number 10,929,557
- Issue date Feb 23, 2021
- Avaya Inc.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for detecting inaudible sounds
- Patent number 10,741,037
- Issue date Aug 11, 2020
- Avaya Inc.
- David Chavez
- G08 - SIGNALLING
Information Patent Grant
Call reconstruction sequenced application
- Patent number 10,742,800
- Issue date Aug 11, 2020
- Avaya Inc.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Mobile caller authentication for contact centers
- Patent number 10,742,652
- Issue date Aug 11, 2020
- Avaya Inc.
- Joel Ezell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Service implementing a work flow based on image analysis
- Patent number 10,671,847
- Issue date Jun 2, 2020
- Avaya Inc.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call reconstruction sequenced application
- Patent number 10,469,655
- Issue date Nov 5, 2019
- Avaya Inc.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for altered alerting
- Patent number 10,470,006
- Issue date Nov 5, 2019
- Avaya Inc.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Mobility bonding network
- Patent number 10,440,127
- Issue date Oct 8, 2019
- Avaya Inc.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Cloud-based universal collaborative messaging system and method
- Patent number 10,250,534
- Issue date Apr 2, 2019
- Avaya Inc.
- David L. Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Methods and systems for creating and exchanging a device specific b...
- Patent number 10,212,145
- Issue date Feb 19, 2019
- Avaya Inc.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Advanced user interface and control paradigm including contextual c...
- Patent number 10,205,999
- Issue date Feb 12, 2019
- Avaya Inc.
- David L. Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Mobile caller authentication for contact centers
- Patent number 10,164,977
- Issue date Dec 25, 2018
- Avaya Inc.
- Joel Ezell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Mobility bonding network
- Patent number 9,961,205
- Issue date May 1, 2018
- Avaya Inc.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
SIP network border element session augmentation
- Patent number 9,900,352
- Issue date Feb 20, 2018
- Avaya Inc.
- David L. Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for near real-time identification and definition...
- Patent number 9,852,732
- Issue date Dec 26, 2017
- Avaya Inc.
- David L. Chavez
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

Patents Applicationslast 30 patents

Information Patent Application
CONTACT CENTER CONTINUOUS AVATAR VISUAL EXPERIENCE
- Publication number 20230353677
- Publication date Nov 2, 2023
- Avaya Management L.P.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CONTACT CENTER EVOLUTION MODEL
- Publication number 20230353676
- Publication date Nov 2, 2023
- Avaya Management L.P.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHODS AND SYSTEMS FOR RECONSTRUCTING COMMUNICATION SESSIONS USING...
- Publication number 20230179701
- Publication date Jun 8, 2023
- Avaya Management L.P.
- Harsh V. Mendiratta
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS OF AUTOMATIC SURVEILLANCE AND REPORTING
- Publication number 20220321842
- Publication date Oct 6, 2022
- Avaya Management L.P.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DEVICE HANDOFF
- Publication number 20220292520
- Publication date Sep 15, 2022
- Avaya Management L.P.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS OF CONTACT CENTER CLIENT ASSIGNMENT LEVERAGING...
- Publication number 20220263946
- Publication date Aug 18, 2022
- Avaya Management L.P.
- Dragan Grebovic
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
INTELLIGENT PARK AND PAGE FUNCTIONS IN A COMMUNICATION SYSTEM
- Publication number 20220264259
- Publication date Aug 18, 2022
- Avaya Management L.P.
- Mehmet Balasaygun
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHODS AND SYSTEMS FOR MONITORING COMMUNICATION DEVICE MOBILITY AS...
- Publication number 20220132409
- Publication date Apr 28, 2022
- Avaya Management L.P.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
HIGHLY SCALABLE CONTACT CENTER WITH AUTOMATED TRANSITION FROM VOICE...
- Publication number 20220103684
- Publication date Mar 31, 2022
- Avaya Management L.P.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
GESTURE-BASED CALL CENTER AGENT STATE CHANGE CONTROL
- Publication number 20220094782
- Publication date Mar 24, 2022
- Avaya Management L.P.
- Harsh V. Mendiratta
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
WORK-FROM-HOME AGENT SECURITY COMPLIANCE
- Publication number 20220075882
- Publication date Mar 10, 2022
- Avaya Management L.P.
- John A. Young
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
INTELLIGENT DETECTION AND AUTOMATIC CORRECTION OF ERRONEOUS AUDIO S...
- Publication number 20220060525
- Publication date Feb 24, 2022
- Avaya Management L.P.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DETECTING VOCABULARY SKILL LEVEL AND CORRECTING MISALIGNMENT IN REM...
- Publication number 20220046132
- Publication date Feb 10, 2022
- Avaya Management L.P.
- Valentine C. Matula
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
INTELLIGENT INTERACTIVE VOICE RESPONSE (IVR) NAVIGATOR
- Publication number 20210409542
- Publication date Dec 30, 2021
- Avaya Management L.P.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TUNABLE CHATBOTS
- Publication number 20210360106
- Publication date Nov 18, 2021
- Avaya Management L.P.
- Valentine C. Matula
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TUNABLE CHATBOTS
- Publication number 20210359961
- Publication date Nov 18, 2021
- Avaya Management L.P.
- Valentine C. Matula
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONTACT CENTER TRANSACTION SYSTEM THAT USES A DISTRIBUTED DIGITAL L...
- Publication number 20200351399
- Publication date Nov 5, 2020
- AVAYA INC.
- John Young
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ARTIFICIAL INTELLIGENCE DRIVEN CALL ROUTING SYSTEM
- Publication number 20200314245
- Publication date Oct 1, 2020
- AVAYA INC.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
MOBILITY CALLER AUTHENTICITY SERVICE SYSTEM AND METHOD
- Publication number 20200304546
- Publication date Sep 24, 2020
- AVAYA INC.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
LEDGER-BASED CONFIDENCE MODEL FOR CONTENT TRANSFERS ACROSS A COMMUN...
- Publication number 20200295947
- Publication date Sep 17, 2020
- AVAYA INC.
- John Young
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
PRIORITY RECONNECTION OF DROPPED NODES FROM A NETWORK
- Publication number 20200288018
- Publication date Sep 10, 2020
- AVAYA INC.
- Mehmet Balasaygun
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
INTELLIGENT MULTI-CHANNEL INTERACTION MANAGEMENT WITHIN A CONTACT C...
- Publication number 20200145534
- Publication date May 7, 2020
- AVAYA INC.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DEVICE UTILIZATION MONITORING AND PREVENTION OF UNSOLICITED ACTIVITIES
- Publication number 20200125704
- Publication date Apr 23, 2020
- AVAYA INC.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CALL RECONSTRUCTION SEQUENCED APPLICATION
- Publication number 20200028962
- Publication date Jan 23, 2020
- AVAYA INC.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
EXPORTED DIGITAL RELATIONSHIPS
- Publication number 20200012810
- Publication date Jan 9, 2020
- AVAYA INC.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR DETECTING INAUDIBLE SOUNDS
- Publication number 20190355229
- Publication date Nov 21, 2019
- AVAYA INC.
- David Chavez
- G08 - SIGNALLING
Information Patent Application
CALL RECONSTRUCTION SEQUENCED APPLICATION
- Publication number 20190297184
- Publication date Sep 26, 2019
- AVAYA INC.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CELLULAR CENTREX: DUAL-PHONE CAPABILITY
- Publication number 20190230163
- Publication date Jul 25, 2019
- AVAYA INC.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR ALTERED ALERTING
- Publication number 20190230482
- Publication date Jul 25, 2019
- AVAYA INC.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
MOBILE CALLER AUTHENTICATION FOR CONTACT CENTERS
- Publication number 20190036922
- Publication date Jan 31, 2019
- AVAYA INC.
- Joel Ezell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

David L. Chavez

Person

Patents Grantslast 30 patents

Contact center continuous avatar visual experience

Work-from-home agent security compliance

Highly scalable contact center with automated transition from voice...

Intelligent park and page functions in a communication system

Gesture-based call center agent state change control

Device handoff

Tunable chatbots

Systems and methods of automatic surveillance and reporting

Systems and methods of contact center client assignment leveraging...

Intelligent detection and automatic correction of erroneous audio s...

Tunable chatbots

Detecting vocabulary skill level and correcting misalignment in rem...

Intelligent interactive voice response (IVR) navigator

Ledger-based confidence model for content transfers across a commun...

Intelligent detection and automatic correction of erroneous audio s...

Exported digital relationships

Method and system for detecting inaudible sounds

Call reconstruction sequenced application

Mobile caller authentication for contact centers

Service implementing a work flow based on image analysis

Call reconstruction sequenced application

Method and system for altered alerting

Mobility bonding network

Cloud-based universal collaborative messaging system and method

Methods and systems for creating and exchanging a device specific b...

Advanced user interface and control paradigm including contextual c...

Mobile caller authentication for contact centers

Mobility bonding network

SIP network border element session augmentation

System and method for near real-time identification and definition...

Patents Applicationslast 30 patents

CONTACT CENTER CONTINUOUS AVATAR VISUAL EXPERIENCE

CONTACT CENTER EVOLUTION MODEL

METHODS AND SYSTEMS FOR RECONSTRUCTING COMMUNICATION SESSIONS USING...

SYSTEMS AND METHODS OF AUTOMATIC SURVEILLANCE AND REPORTING

DEVICE HANDOFF

SYSTEMS AND METHODS OF CONTACT CENTER CLIENT ASSIGNMENT LEVERAGING...

INTELLIGENT PARK AND PAGE FUNCTIONS IN A COMMUNICATION SYSTEM

METHODS AND SYSTEMS FOR MONITORING COMMUNICATION DEVICE MOBILITY AS...

HIGHLY SCALABLE CONTACT CENTER WITH AUTOMATED TRANSITION FROM VOICE...

GESTURE-BASED CALL CENTER AGENT STATE CHANGE CONTROL

WORK-FROM-HOME AGENT SECURITY COMPLIANCE

INTELLIGENT DETECTION AND AUTOMATIC CORRECTION OF ERRONEOUS AUDIO S...

DETECTING VOCABULARY SKILL LEVEL AND CORRECTING MISALIGNMENT IN REM...

INTELLIGENT INTERACTIVE VOICE RESPONSE (IVR) NAVIGATOR

TUNABLE CHATBOTS

TUNABLE CHATBOTS

CONTACT CENTER TRANSACTION SYSTEM THAT USES A DISTRIBUTED DIGITAL L...

ARTIFICIAL INTELLIGENCE DRIVEN CALL ROUTING SYSTEM

MOBILITY CALLER AUTHENTICITY SERVICE SYSTEM AND METHOD

LEDGER-BASED CONFIDENCE MODEL FOR CONTENT TRANSFERS ACROSS A COMMUN...

PRIORITY RECONNECTION OF DROPPED NODES FROM A NETWORK

INTELLIGENT MULTI-CHANNEL INTERACTION MANAGEMENT WITHIN A CONTACT C...

DEVICE UTILIZATION MONITORING AND PREVENTION OF UNSOLICITED ACTIVITIES

CALL RECONSTRUCTION SEQUENCED APPLICATION

EXPORTED DIGITAL RELATIONSHIPS

METHOD AND SYSTEM FOR DETECTING INAUDIBLE SOUNDS

CALL RECONSTRUCTION SEQUENCED APPLICATION

CELLULAR CENTREX: DUAL-PHONE CAPABILITY

METHOD AND SYSTEM FOR ALTERED ALERTING

MOBILE CALLER AUTHENTICATION FOR CONTACT CENTERS