David Peterson

Person

Lehi, UT, US

People

Patents Grantslast 30 patents

Information Patent Grant
Systems and methods of introducing beneficial communication latency...
- Patent number 9,313,331
- Issue date Apr 12, 2016
- Incontact, Inc.
- Brian Douglas Minert
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods of parallel media communication in contact hand...
- Patent number 9,307,083
- Issue date Apr 5, 2016
- Incontact, Inc.
- David O Peterson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods of serial media communication in contact handli...
- Patent number 9,137,365
- Issue date Sep 15, 2015
- Incontact, Inc.
- David O. Peterson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Activity recording of contact handling system agents
- Patent number 9,111,239
- Issue date Aug 18, 2015
- Incontact, Inc.
- Brian D. Minert
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods of controlling confidential communication in co...
- Patent number 8,976,953
- Issue date Mar 10, 2015
- Incontact, Inc.
- David O. Peterson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Restoration of a caller to a previous place in an on-hold queue
- Patent number 8,351,595
- Issue date Jan 8, 2013
- Incontact, Inc.
- David Owen Peterson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SYSTEMS AND METHODS OF PARALLEL MEDIA COMMUNICATION IN CONTACT HAND...
- Publication number 20130129073
- Publication date May 23, 2013
- INCONTACT, INC.
- David O. Peterson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS OF SERIAL MEDIA COMMUNICATION IN CONTACT HANDLI...
- Publication number 20130129074
- Publication date May 23, 2013
- INCONTACT, INC.
- David O. Peterson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS OF CONTROLLING CONFIDENTIAL COMMUNICATION IN CO...
- Publication number 20130129069
- Publication date May 23, 2013
- INCONTACT, INC.
- David O. Peterson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ACTIVITY RECORDING OF CONTACT HANDLING SYSTEM AGENTS
- Publication number 20130016115
- Publication date Jan 17, 2013
- INCONTACT, INC.
- Brian D. Minert
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
RESTORATION OF A CALLER TO A PREVIOUS PLACE IN AN ON-HOLD QUEUE
- Publication number 20120099721
- Publication date Apr 26, 2012
- INCONTACT, INC.
- David Peterson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR REDUNDANCY USING SNAPSHOTS AND CHECK POINTI...
- Publication number 20110178946
- Publication date Jul 21, 2011
- INCONTACT, INC.
- Brian Douglas Minert
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR MULTI-TENANCY IN CONTACT HANDLING SYSTEMS
- Publication number 20110179304
- Publication date Jul 21, 2011
- INCONTACT, INC.
- David Owen Peterson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR PER-ACTION COMPILING IN CONTACT HANDLING SY...
- Publication number 20110179398
- Publication date Jul 21, 2011
- INCONTACT, INC.
- David Owen Peterson
- G06 - COMPUTING CALCULATING COUNTING

David Peterson

Person

Patents Grantslast 30 patents

Systems and methods of introducing beneficial communication latency...

Systems and methods of parallel media communication in contact hand...

Systems and methods of serial media communication in contact handli...

Activity recording of contact handling system agents

Systems and methods of controlling confidential communication in co...

Restoration of a caller to a previous place in an on-hold queue

Patents Applicationslast 30 patents

SYSTEMS AND METHODS OF PARALLEL MEDIA COMMUNICATION IN CONTACT HAND...

SYSTEMS AND METHODS OF SERIAL MEDIA COMMUNICATION IN CONTACT HANDLI...

SYSTEMS AND METHODS OF CONTROLLING CONFIDENTIAL COMMUNICATION IN CO...

ACTIVITY RECORDING OF CONTACT HANDLING SYSTEM AGENTS

RESTORATION OF A CALLER TO A PREVIOUS PLACE IN AN ON-HOLD QUEUE

SYSTEMS AND METHODS FOR REDUNDANCY USING SNAPSHOTS AND CHECK POINTI...

SYSTEMS AND METHODS FOR MULTI-TENANCY IN CONTACT HANDLING SYSTEMS

SYSTEMS AND METHODS FOR PER-ACTION COMPILING IN CONTACT HANDLING SY...