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David T. McCalmont
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San Jose, CA, US
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Patents Grants
last 30 patents
Information
Patent Grant
Transaction flow editing tool
Patent number
6,243,092
Issue date
Jun 5, 2001
Aspect Communications
Glen K. Okita
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Visual design of workflows for transaction processing
Patent number
6,225,998
Issue date
May 1, 2001
Aspect Communications
Glen K. Okita
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System, method and user interface for data announced call transfer
Patent number
6,215,865
Issue date
Apr 10, 2001
e-talk Corporation
David T. McCalmont
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for monitoring call center service representatives
Patent number
6,058,163
Issue date
May 2, 2000
Teknekron Infoswitch Corporation
Jon A. Pattison
G07 - CHECKING-DEVICES
Information
Patent Grant
Method and system for monitoring call center service representatives
Patent number
5,946,375
Issue date
Aug 31, 1999
Teknekron Infoswitch Corporation
Jon A. Pattison
G07 - CHECKING-DEVICES
Information
Patent Grant
Method and system for transferring calls and call-related data betw...
Patent number
5,937,051
Issue date
Aug 10, 1999
Teknekron Infoswitch Corporation
Michael D. Hurd
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System, method and user interface for data announced call transfer
Patent number
5,915,010
Issue date
Jun 22, 1999
Teknekron Infoswitch
David T. McCalmont
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for automatically monitoring the performance qual...
Patent number
5,818,907
Issue date
Oct 6, 1998
Teknekron Infoswitch Corporation
Michael J. Maloney
G07 - CHECKING-DEVICES
Information
Patent Grant
Method and system for automatically monitoring the performance qual...
Patent number
5,696,811
Issue date
Dec 9, 1997
Teknekron Infoswitch Corporation
Michael J. Maloney
G07 - CHECKING-DEVICES
Information
Patent Grant
Method and system for transferring calls and call-related data betw...
Patent number
5,684,870
Issue date
Nov 4, 1997
Teknekron Infoswitch Corporation
Michael J. Maloney
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for integrating a plurality of call center agent...
Patent number
5,621,789
Issue date
Apr 15, 1997
Teknekron Infoswitch Corporation
David T. McCalmont
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for transferring calls and call-related data betw...
Patent number
5,555,299
Issue date
Sep 10, 1996
Teknekron Infoswitch Corporation
Michael J. Maloney
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for automatically monitoring the performance qual...
Patent number
5,535,256
Issue date
Jul 9, 1996
Teknekron Infoswitch Corporation
Michael J. Maloney
G07 - CHECKING-DEVICES