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Denise Caballero-Mccann
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Raleigh, NC, US
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Patents Grants
last 30 patents
Information
Patent Grant
Method and system for transferring an automatic call distributor call
Patent number
8,442,208
Issue date
May 14, 2013
Cisco Technology, Inc.
Shmuel Shaffer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System, method, and logic for determining presence status according...
Patent number
8,320,545
Issue date
Nov 27, 2012
Cisco Technology, Inc.
John A. Toebes
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Techniques for task management using presence
Patent number
8,286,183
Issue date
Oct 9, 2012
Cisco Technology, Inc.
Randall Baird
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and system for providing a camp-on service for a network ser...
Patent number
8,280,961
Issue date
Oct 2, 2012
Cisco Technology, Inc.
Shmuel Shaffer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for providing interactive communications
Patent number
8,190,568
Issue date
May 29, 2012
Cisco Technology, Inc.
Denise G. Caballero-McCann
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for providing a camp-on hold service
Patent number
8,102,985
Issue date
Jan 24, 2012
Cisco Technology, Inc.
Shmuel Shaffer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for storing and restoring communication dialog
Patent number
7,916,855
Issue date
Mar 29, 2011
Cisco Technology, Inc.
Denise G. Caballero-McCann
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for providing a dial plan conversion in a session...
Patent number
7,899,175
Issue date
Mar 1, 2011
Cisco Technology, Inc.
Denise G. Caballero-McCann
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for implementing a mid-call policy in a RSVP envi...
Patent number
7,889,636
Issue date
Feb 15, 2011
Cisco Technology, Inc.
Subhasri Dhesikan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for providing an eCamp feature in a session initi...
Patent number
7,853,696
Issue date
Dec 14, 2010
Cisco Technology, Inc.
Denise G. Caballero-McCann
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for providing a dial plan conversion in a session...
Patent number
7,778,404
Issue date
Aug 17, 2010
Cisco Technology, Inc.
Denise G. Caballero-McCann
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
User interface for call history
Patent number
7,724,887
Issue date
May 25, 2010
Cisco Technology, Inc.
Cullen Jennings
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for employing state information to enhance networ...
Patent number
7,660,405
Issue date
Feb 9, 2010
Cisco Technology, Inc.
Mukul Jain
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for providing enhanced caller ID in a session ini...
Patent number
7,656,878
Issue date
Feb 2, 2010
Cisco Technology, Inc.
Denise G. Caballero-McCann
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
System, Method, And Logic For Determining Presence Status According...
Publication number
20090010419
Publication date
Jan 8, 2009
John A. Toebes
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and method for employing state information to enhance networ...
Publication number
20070263814
Publication date
Nov 15, 2007
Cisco Technology, Inc.
Mukul Jain
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and system for providing an instant messaging quorum monitor...
Publication number
20070226299
Publication date
Sep 27, 2007
Cisco Technology, Inc.
Shmuel Shaffer
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
System and method for providing status notification for conventiona...
Publication number
20070201459
Publication date
Aug 30, 2007
Cisco Technology, Inc.
Ho Bao
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and system for providing a camp-on service for a network ser...
Publication number
20070201657
Publication date
Aug 30, 2007
Cisco Technology, Inc.
Shmuel Shaffer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and system for providing an instant messaging camp-on service
Publication number
20070162552
Publication date
Jul 12, 2007
Cisco Technology, Inc.
Shmuel Shaffer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and system for receiving call center feedback
Publication number
20070160054
Publication date
Jul 12, 2007
Cisco Technology, Inc.
Shmuel Shaffer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and system for providing a camp-on hold service
Publication number
20070121878
Publication date
May 31, 2007
Cisco Technology, Inc.
Shmuel Shaffer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Techniques for task management using presence
Publication number
20070094661
Publication date
Apr 26, 2007
Cisco Technology, Inc.
Randall Baird
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and system for transferring an automatic call distributor call
Publication number
20070064913
Publication date
Mar 22, 2007
Cisco Technology, Inc.
Shmuel Shaffer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
User interface for call history
Publication number
20070036133
Publication date
Feb 15, 2007
Cisco Technology, Inc.
Cullen Jennings
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and system for using load information in an instant messagin...
Publication number
20070005763
Publication date
Jan 4, 2007
Cisco Technology, Inc.
Shmuel Shaffer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and method for implementing a mid-call policy in a RSVP envi...
Publication number
20060268678
Publication date
Nov 30, 2006
Subhasri Dhesikan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and method for providing interactive communications
Publication number
20060265347
Publication date
Nov 23, 2006
Cisco Technology, Inc.
Denise G. Caballero-McCann
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and method for providing a dial plan conversion in a session...
Publication number
20060177039
Publication date
Aug 10, 2006
Cisco Technology, Inc.
Denise G. Caballero-McCann
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and method for providing a dial plan conversion in a session...
Publication number
20060177036
Publication date
Aug 10, 2006
Cisco Technology, Inc.
Denise G. Caballero-McCann
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and method for providing an eCamp feature in a session initi...
Publication number
20060165058
Publication date
Jul 27, 2006
Cisco Technology, Inc.
Denise G. Caballero-McCann
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and method for storing and restoring communication dialog
Publication number
20060153064
Publication date
Jul 13, 2006
Cisco Technology, Inc.
Denise G. Caballero-McCann
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and method for providing reach me cover me feature in a sess...
Publication number
20060146790
Publication date
Jul 6, 2006
Cisco Technology, Inc.
Denise G. Caballero-McCann
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and method for providing enhanced caller ID in a session ini...
Publication number
20060120377
Publication date
Jun 8, 2006
Cisco Technology, Inc.
Denise G. Caballero-McCann
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and method for executing a multi-modal transfer in a session...
Publication number
20060104259
Publication date
May 18, 2006
Cisco Technology, Inc.
Denise G. Caballero-McCann
H04 - ELECTRIC COMMUNICATION TECHNIQUE