Dmitry A Torba

Person

San Bruno, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Determining presence for interaction routing
- Patent number 7,715,332
- Issue date May 11, 2010
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Determining presence for interaction routing
- Patent number 7,619,996
- Issue date Nov 17, 2009
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Routing emails to a plurality of agents
- Patent number 7,460,496
- Issue date Dec 2, 2008
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Apparatus and methods for routing electronic mail in a processing c...
- Patent number 6,981,020
- Issue date Dec 27, 2005
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Internet protocol call-in centers and establishing remote agents
- Patent number 6,879,586
- Issue date Apr 12, 2005
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Apparatus and methods for coordinating internet protocol telephone...
- Patent number 6,625,139
- Issue date Sep 23, 2003
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Apparatus and method for improving e-mail routing in an internet pr...
- Patent number 6,581,105
- Issue date Jun 17, 2003
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Apparatus and methods in routing internet protocol network telephon...
- Patent number 6,373,836
- Issue date Apr 16, 2002
- Genesys Telecommunications Laboratories, Inc.
- Vladimir N. Deryugin
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Apparatus and methods for managing multiple internet protocol capab...
- Patent number 6,175,564
- Issue date Jan 16, 2001
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
Determining Presence for Interaction Routing
- Publication number 20100172486
- Publication date Jul 8, 2010
- ALEC MILOSLAVSKY
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Determining Presence for Interaction Routing
- Publication number 20080049928
- Publication date Feb 28, 2008
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Determining Presence for Transaction Routing
- Publication number 20070195940
- Publication date Aug 23, 2007
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Routing emails to a plurality of agents
- Publication number 20050128961
- Publication date Jun 16, 2005
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
APPARATUS AND METHODS FOR COORDINATING INTERNET PROTOCOL TELEPHONE...
- Publication number 20030021259
- Publication date Jan 30, 2003
- ALEC MILOSLAVSKY
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Apparatus and methods for routing electronic mail in a processing c...
- Publication number 20020169834
- Publication date Nov 14, 2002
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR DETERMINING AND USING MULTIPLE OBJECT STAT...
- Publication number 20020101866
- Publication date Aug 1, 2002
- ALEC MILOSLAVSKY
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
APPARATUS AND METHODS IN IMPROVING AND ENHANCING TELEPHONY TELECOMM...
- Publication number 20020019846
- Publication date Feb 14, 2002
- ALEC MILOSLAVSKY
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
INTERNET PROTOCOL CALL-IN CENTERS AND ESTABLISHING REMOTE AGENTS
- Publication number 20020001300
- Publication date Jan 3, 2002
- ALEC MILOSLAVSKY
- G06 - COMPUTING CALCULATING COUNTING

Dmitry A Torba

Person

Patents Grantslast 30 patents

Determining presence for interaction routing

Determining presence for interaction routing

Routing emails to a plurality of agents

Apparatus and methods for routing electronic mail in a processing c...

Internet protocol call-in centers and establishing remote agents

Apparatus and methods for coordinating internet protocol telephone...

Apparatus and method for improving e-mail routing in an internet pr...

Apparatus and methods in routing internet protocol network telephon...

Apparatus and methods for managing multiple internet protocol capab...

Patents Applicationslast 30 patents

Determining Presence for Interaction Routing

Determining Presence for Interaction Routing

Determining Presence for Transaction Routing

Routing emails to a plurality of agents

APPARATUS AND METHODS FOR COORDINATING INTERNET PROTOCOL TELEPHONE...

Apparatus and methods for routing electronic mail in a processing c...

METHOD AND APPARATUS FOR DETERMINING AND USING MULTIPLE OBJECT STAT...

APPARATUS AND METHODS IN IMPROVING AND ENHANCING TELEPHONY TELECOMM...

INTERNET PROTOCOL CALL-IN CENTERS AND ESTABLISHING REMOTE AGENTS