Donald E. Brown

Person

Indianapolis, IN, US

People

Patents Grantslast 30 patents

Information Patent Grant
System and method for providing a baseline for quality metrics in a...
- Patent number 7,856,095
- Issue date Dec 21, 2010
- Interactive Intelligence, Inc.
- Donald E. Brown
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for load distribution processing for call centers and ot...
- Patent number 7,117,244
- Issue date Oct 3, 2006
- Interactive Intelligence, Inc.
- Bruce Florman
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
METHOD FOR USE OF VIRTUAL REALITY IN A CONTACT CENTER ENVIRONMENT
- Publication number 20170277412
- Publication date Sep 28, 2017
- Interactive Intelligence Group, Inc.
- Ryan B. Curtis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR COMMUNICATION ROUTING
- Publication number 20150139417
- Publication date May 21, 2015
- INTERACTIVE INTELLIGENCE, INC.
- Donald E. Brown
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Interactive and Social Delivery of Customer Service
- Publication number 20140164257
- Publication date Jun 12, 2014
- ORGSPAN, INC.
- Donald Brown
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Methods for Identifying Subject Matter Expertise Across An Organiza...
- Publication number 20140136256
- Publication date May 15, 2014
- ORGSPAN, INC.
- Donald Brown
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Methods for Arranging and Presenting Information According to A Str...
- Publication number 20140053110
- Publication date Feb 20, 2014
- ORGSPAN, INC.
- Donald Brown
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Methods and Systems for Integrated Social Media, Strategy, and Orga...
- Publication number 20130332378
- Publication date Dec 12, 2013
- Donald Brown
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Wireless communication techniques
- Publication number 20050117531
- Publication date Jun 2, 2005
- Zoran Cetusic
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Wireless communication techniques
- Publication number 20050117570
- Publication date Jun 2, 2005
- Zoran Cetusic
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Techniques for load distribution processing for call centers and ot...
- Publication number 20030088660
- Publication date May 8, 2003
- Bruce Florman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Knowledge-base system and method
- Publication number 20020026435
- Publication date Feb 28, 2002
- Felix Immanuel Wyss
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Wireless communication techniques
- Publication number 20020025819
- Publication date Feb 28, 2002
- Zoran Cetusic
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Donald E. Brown

Person

Patents Grantslast 30 patents

System and method for providing a baseline for quality metrics in a...

Techniques for load distribution processing for call centers and ot...

Patents Applicationslast 30 patents

METHOD FOR USE OF VIRTUAL REALITY IN A CONTACT CENTER ENVIRONMENT

SYSTEM AND METHOD FOR COMMUNICATION ROUTING

Interactive and Social Delivery of Customer Service

Methods for Identifying Subject Matter Expertise Across An Organiza...

Methods for Arranging and Presenting Information According to A Str...

Methods and Systems for Integrated Social Media, Strategy, and Orga...

Wireless communication techniques

Wireless communication techniques

Techniques for load distribution processing for call centers and ot...

Knowledge-base system and method

Wireless communication techniques