Donald E. Brown

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Zionsville, IN, US

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Patents Grantslast 30 patents

Information Patent Grant
System and method for agent queue activation in a contact center
- Patent number 8,503,663
- Issue date Aug 6, 2013
- Interactive Intelligence, Inc.
- Brian Edward Mewhinney
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for remote screen monitoring
- Patent number 8,199,891
- Issue date Jun 12, 2012
- Interactive Intelligence, Inc.
- Donald E. Brown
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR REMOTE SCREEN MONITORING
- Publication number 20090196406
- Publication date Aug 6, 2009
- Donald E. Brown
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR PROVIDING A BASELINE FOR QUALITY METRICS IN A...
- Publication number 20070274502
- Publication date Nov 29, 2007
- Donald E. Brown
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR AGENT QUEUE ACTIVATION IN A CONTACT CENTER
- Publication number 20070002744
- Publication date Jan 4, 2007
- Brian Edward Mewhinney
- H04 - ELECTRIC COMMUNICATION TECHNIQUE