Ed Murray

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Fairhaven, MA, US

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Patents Grantslast 30 patents

Information Patent Grant
Systems and methods for workforce optimization and analytics
- Patent number 8,117,064
- Issue date Feb 14, 2012
- Verint Americas, Inc.
- John Bourne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for workforce optimization
- Patent number 8,112,298
- Issue date Feb 7, 2012
- Verint Americas, Inc.
- John Bourne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems for integrating contact center monitoring, training and sch...
- Patent number 8,108,237
- Issue date Jan 31, 2012
- Verint Americas, Inc.
- John Bourne
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SYSTEMS AND METHODS FOR WORKFORCE OPTIMIZATION AND INTEGRATION
- Publication number 20080181389
- Publication date Jul 31, 2008
- John Bourne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and methods for contact center analysis
- Publication number 20070282807
- Publication date Dec 6, 2007
- John Ringelman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and methods for workforce optimization and integration
- Publication number 20070206768
- Publication date Sep 6, 2007
- John Bourne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and methods for workforce optimization
- Publication number 20070198322
- Publication date Aug 23, 2007
- John Bourne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and methods for workforce optimization and analytics
- Publication number 20070198323
- Publication date Aug 23, 2007
- John Bourne
- G06 - COMPUTING CALCULATING COUNTING