Edwin Kenneth Margulies

Person

Las Vegas, NV, US

People

Patents Grantslast 30 patents

Information Patent Grant
System and method for auto-provisioning AI-based dialog service
- Patent number 11,620,371
- Issue date Apr 4, 2023
- Thrio, Inc.
- Gerald A. Holly
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Real time feedback proxy
- Patent number 9,118,763
- Issue date Aug 25, 2015
- Five9, Inc.
- Edwin Kenneth Margulies
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Dynamic customer satisfaction routing
- Patent number 8,885,812
- Issue date Nov 11, 2014
- Oracle International Corporation
- Edwin Kenneth Margulies
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for routing workflow items based on workflow temp...
- Patent number 8,583,466
- Issue date Nov 12, 2013
- Oracle International Corporation
- Edwin Kenneth Margulies
- Y02 - TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMA...
Information Patent Grant
Systems and methods for handling a plurality of communications for...
- Patent number 8,549,107
- Issue date Oct 1, 2013
- Oracle International Corporation
- Ran Ezerzer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call centers for providing customer services in a telecommunication...
- Patent number 8,346,942
- Issue date Jan 1, 2013
- Oracle International Corporation
- Ran Ezerzer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for handling a plurality of communications
- Patent number 7,962,644
- Issue date Jun 14, 2011
- Oracle International Corporation
- Ran Ezerzer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call centers for providing customer services in a telecommunication...
- Patent number 7,568,038
- Issue date Jul 28, 2009
- Oracle International Corporation
- Ran Ezerzer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call center administration manager with rules-based routing priorit...
- Patent number 7,039,176
- Issue date May 2, 2006
- Telephony@Work
- Eli Ben Borodow
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call center
- Patent number 6,697,858
- Issue date Feb 24, 2004
- Telephony@Work
- Ran Ezerzer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR AUTO-PROVISIONING AI-BASED DIALOG SERVICE
- Publication number 20230222199
- Publication date Jul 13, 2023
- Thrio, Inc.
- Gerald A. Holly
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTO-PROVISIONING AI-BASED DIALOG SERVICE
- Publication number 20190384794
- Publication date Dec 19, 2019
- Thrio, Inc.
- Gerald A. Holly
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and Methods for Handling a Plurality of Communications For...
- Publication number 20110213860
- Publication date Sep 1, 2011
- Ran Ezerzer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CALL CENTERS FOR PROVIDING CUSTOMER SERVICES IN A TELECOMMUNICATION...
- Publication number 20100014511
- Publication date Jan 21, 2010
- ORACLE INTERNATIONAL CORPORATION
- Ran Ezerzer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
UNIVERSAL WORKFLOW-BASED ROUTING
- Publication number 20070038499
- Publication date Feb 15, 2007
- Edwin Kenneth Margulies
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Dynamic customer satisfaction routing
- Publication number 20060262922
- Publication date Nov 23, 2006
- TELEPHONY@WORK, INC.
- Edwin Kenneth Margulies
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Call center administration manager with rules-based routing priorit...
- Publication number 20020101979
- Publication date Aug 1, 2002
- Eli Ben Borodow
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Edwin Kenneth Margulies

Person

Patents Grantslast 30 patents

System and method for auto-provisioning AI-based dialog service

Real time feedback proxy

Dynamic customer satisfaction routing

System and method for routing workflow items based on workflow temp...

Systems and methods for handling a plurality of communications for...

Call centers for providing customer services in a telecommunication...

Systems and methods for handling a plurality of communications

Call centers for providing customer services in a telecommunication...

Call center administration manager with rules-based routing priorit...

Call center

Patents Applicationslast 30 patents

SYSTEM AND METHOD FOR AUTO-PROVISIONING AI-BASED DIALOG SERVICE

SYSTEM AND METHOD FOR AUTO-PROVISIONING AI-BASED DIALOG SERVICE

Systems and Methods for Handling a Plurality of Communications For...

CALL CENTERS FOR PROVIDING CUSTOMER SERVICES IN A TELECOMMUNICATION...

UNIVERSAL WORKFLOW-BASED ROUTING

Dynamic customer satisfaction routing

Call center administration manager with rules-based routing priorit...