Ernesto Garcia Garcia

Person

Madrid, ES

People

Patents Grantslast 30 patents

Information Patent Grant
System and method for interacting with customer contact center over...
- Patent number 10,122,858
- Issue date Nov 6, 2018
- Vladislav Baranovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for call and data matching in a contact center
- Patent number 9,621,727
- Issue date Apr 11, 2017
- Genesys Telecommunications Laboratories, Inc.
- Vladislav Baranovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for providing interaction history via a customer...
- Patent number 9,578,172
- Issue date Feb 21, 2017
- Genesys Telecommunications Laboratories, Inc.
- Merijn Te Booij
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for access number distribution in a contact center
- Patent number 9,531,878
- Issue date Dec 27, 2016
- Genesys Telecommunications Laboratories, Inc.
- Vladimir Mezhibovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for call and data matching in a contact center
- Patent number 9,160,855
- Issue date Oct 13, 2015
- Genesys Telecommunications Laboratories, Inc.
- Vladislav Baranovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for access number distribution in a contact center
- Patent number 9,088,656
- Issue date Jul 21, 2015
- Genesys Telecommunications Laboratories, Inc.
- Vladimir Mezhibovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for call and data matching in a contact center
- Patent number 8,781,103
- Issue date Jul 15, 2014
- Vladislav Baranovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR INTERACTING WITH CUSTOMER CONTACT CENTER OVER...
- Publication number 20170223188
- Publication date Aug 3, 2017
- Genesys Telecommunications Laboratories, Inc.
- Vladislav Baranovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR CALL AND DATA MATCHING IN A CONTACT CENTER
- Publication number 20160028892
- Publication date Jan 28, 2016
- Genesys Telecommunications Laboratories, Inc.
- Vladislav Baranovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR ACCESS NUMBER DISTRIBUTION IN A CONTACT CENTER
- Publication number 20150326723
- Publication date Nov 12, 2015
- Genesys Telecommunications Laboratories, Inc.
- Vladimir Mezhibovsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR CALL AND DATA MATCHING IN A CONTACT CENTER
- Publication number 20140321634
- Publication date Oct 30, 2014
- Vladislav Baranovsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR CALL AND DATA MATCHING IN A CONTACT CENTER
- Publication number 20140161241
- Publication date Jun 12, 2014
- Vladislav Baranovsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR PROVIDING INTERACTION HISTORY VIA A CUSTOMER...
- Publication number 20140164256
- Publication date Jun 12, 2014
- Marijn Te Booij
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR ACCESS NUMBER DISTRIBUTION IN A CONTACT CENTER
- Publication number 20140162611
- Publication date Jun 12, 2014
- Vladimir Mezhibovsky
- G06 - COMPUTING CALCULATING COUNTING

Ernesto Garcia Garcia

Person

Patents Grantslast 30 patents

System and method for interacting with customer contact center over...

System and method for call and data matching in a contact center

System and method for providing interaction history via a customer...

System and method for access number distribution in a contact center

System and method for call and data matching in a contact center

System and method for access number distribution in a contact center

System and method for call and data matching in a contact center

Patents Applicationslast 30 patents

SYSTEM AND METHOD FOR INTERACTING WITH CUSTOMER CONTACT CENTER OVER...

SYSTEM AND METHOD FOR CALL AND DATA MATCHING IN A CONTACT CENTER

SYSTEM AND METHOD FOR ACCESS NUMBER DISTRIBUTION IN A CONTACT CENTER

SYSTEM AND METHOD FOR CALL AND DATA MATCHING IN A CONTACT CENTER

SYSTEM AND METHOD FOR CALL AND DATA MATCHING IN A CONTACT CENTER

SYSTEM AND METHOD FOR PROVIDING INTERACTION HISTORY VIA A CUSTOMER...

SYSTEM AND METHOD FOR ACCESS NUMBER DISTRIBUTION IN A CONTACT CENTER