Felix Immanuel Wyss

Person

Zionsville, IN, US

People

Patents Grantslast 30 patents

Information Patent Grant
Dynamic prioritization of collaboration between human and virtual a...
- Patent number 11,895,061
- Issue date Feb 6, 2024
- Genesys Cloud Services, Inc.
- Felix Immanuel Wyss
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for model derivation for entity prediction
- Patent number 11,714,965
- Issue date Aug 1, 2023
- Felix Immanuel Wyss
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method to correct for packet loss in ASR systems
- Patent number 11,694,697
- Issue date Jul 4, 2023
- Srinath Cheluvaraja
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems and methods relating to managing cross-channel interactions...
- Patent number 11,659,089
- Issue date May 23, 2023
- Felix Immanuel Wyss
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method to correct for packet loss in ASR systems
- Patent number 11,574,642
- Issue date Feb 7, 2023
- Srinath Cheluvaraja
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method for customer journey event representation learnin...
- Patent number 11,568,305
- Issue date Jan 31, 2023
- Sapna Negi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods related to automated transcription of voice com...
- Patent number 11,468,897
- Issue date Oct 11, 2022
- Felix Immanuel Wyss
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems and methods for load balancing across media server instances
- Patent number 11,303,703
- Issue date Apr 12, 2022
- Glenn Thomas Nethercutt
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for optimization of audio fingerprint search
- Patent number 11,294,955
- Issue date Apr 5, 2022
- Srinath Cheluvaraja
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for managing a dialog between a contact center sy...
- Patent number 11,245,793
- Issue date Feb 8, 2022
- Conor McGann
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Technologies for automated generation of contact center system embe...
- Patent number 11,134,155
- Issue date Sep 28, 2021
- Genesys Telecommunications Laboratories, Inc.
- Felix Immanuel Wyss
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for managing a dialog between a contact center sy...
- Patent number 11,134,152
- Issue date Sep 28, 2021
- Conor McGann
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for managing a dialog between a contact center sy...
- Patent number 11,134,153
- Issue date Sep 28, 2021
- Conor McGann
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method to correct for packet loss using hidden markov mo...
- Patent number 10,789,962
- Issue date Sep 29, 2020
- Srinath Cheluvaraja
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method for synthesis of speech from provided text
- Patent number 10,733,974
- Issue date Aug 4, 2020
- Yingyi Tan
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems and methods for load balancing across media server instances
- Patent number 10,701,142
- Issue date Jun 30, 2020
- Glenn Thomas Nethercutt
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Technologies for authenticating a speaker using voice biometrics
- Patent number 10,614,814
- Issue date Apr 7, 2020
- Rajesh Dachiraju
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method for fingerprinting datasets
- Patent number 10,552,457
- Issue date Feb 4, 2020
- Kevin Vlack
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for parameterization of speech recognition gramma...
- Patent number 10,540,966
- Issue date Jan 21, 2020
- Felix Immanuel Wyss
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method for recording and monitoring communications using...
- Patent number 10,516,716
- Issue date Dec 24, 2019
- Felix Immanuel Wyss
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for offline survivability
- Patent number 10,432,487
- Issue date Oct 1, 2019
- Richard M. Neidermyer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for predicting speech recognition performance usi...
- Patent number 10,360,898
- Issue date Jul 23, 2019
- Aravind Ganapathiraju
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method for optimization of audio fingerprint search
- Patent number 10,303,800
- Issue date May 28, 2019
- Srinath Cheluvaraja
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods for the encoding of participants in a conference
- Patent number 10,237,413
- Issue date Mar 19, 2019
- Kevin O'Connor
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method to correct for packet loss in automatic speech re...
- Patent number 10,157,620
- Issue date Dec 18, 2018
- Srinath Cheluvaraja
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Method and system for acoustic data selection for training the para...
- Patent number 10,157,610
- Issue date Dec 18, 2018
- Vivek Tyagi
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Method and system for learning call analysis
- Patent number 10,116,793
- Issue date Oct 30, 2018
- Felix Immanuel Wyss
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for offline survivability
- Patent number 10,069,700
- Issue date Sep 4, 2018
- Richard M. Neidermyer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for predicting speech recognition performance usi...
- Patent number 10,019,983
- Issue date Jul 10, 2018
- Aravind Ganapathiraju
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Method and system for acoustic data selection for training the para...
- Patent number 9,972,306
- Issue date May 15, 2018
- Interactive Intelligence Group, Inc.
- Vivek Tyagi
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

Patents Applicationslast 30 patents

Information Patent Application
SYSTEMS AND METHODS FOR DIALOG MANAGEMENT
- Publication number 20240256788
- Publication date Aug 1, 2024
- GENESYS CLOUD SERVICES, INC.
- MICHAEL ORR
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND SYSTEMS FOR EFFICIENT STREAMING OF AUDIO FROM CONTACT C...
- Publication number 20240107083
- Publication date Mar 28, 2024
- GENESYS CLOUD SERVICES, INC.
- CAMIEL COPPELMANS
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR MODEL DERIVATION FOR ENTITY PREDICTION
- Publication number 20230315992
- Publication date Oct 5, 2023
- GENESYS CLOUD SERVICES, INC.
- FELIX IMMANUEL WYSS
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS RELATING TO MANAGING CROSS-CHANNEL INTERACTIONS...
- Publication number 20230188646
- Publication date Jun 15, 2023
- Genesys Cloud Services, Inc.
- FELIX IMMANUEL WYSS
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
DYNAMIC PRIORITIZATION OF COLLABORATION BETWEEN HUMAN AND VIRTUAL A...
- Publication number 20220400091
- Publication date Dec 15, 2022
- Genesys Cloud Services, Inc.
- Felix Immanuel Wyss
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR CONDUCTING AN AUTOMATED DIALOGUE
- Publication number 20220206884
- Publication date Jun 30, 2022
- Genesys Telecommunications Laboratories, Inc.
- Felix Immanuel Wyss
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS RELATED TO AUTOMATED TRANSCRIPTION OF VOICE COM...
- Publication number 20210407511
- Publication date Dec 30, 2021
- Genesys Telecommunications Laboratories, Inc.
- Felix Immanuel Wyss
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEMS AND METHODS FOR MULTI-FACTOR VERIFICATION OF USERS USING BI...
- Publication number 20210320801
- Publication date Oct 14, 2021
- Genesys Telecommunications Laboratories, Inc.
- Felix Wyss
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR MANAGING A DIALOG BETWEEN A CONTACT CENTER SY...
- Publication number 20210160371
- Publication date May 27, 2021
- Genesys Telecommunications Laboratories, Inc.
- CONOR MCGANN
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR MANAGING A DIALOG BETWEEN A CONTACT CENTER SY...
- Publication number 20210160372
- Publication date May 27, 2021
- Genesys Telecommunications Laboratories, Inc.
- CONOR MCGANN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR MANAGING A DIALOG BETWEEN A CONTACT CENTER SY...
- Publication number 20210160373
- Publication date May 27, 2021
- Genesys Telecommunications Laboratories, Inc.
- CONOR MCGANN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR DIALOG MANAGEMENT
- Publication number 20210157989
- Publication date May 27, 2021
- Genesys Telecommunications Laboratories, Inc.
- MICHAEL ORR
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD TO CORRECT FOR PACKET LOSS IN ASR SYSTEMS
- Publication number 20200335110
- Publication date Oct 22, 2020
- Genesys Telecommunications Laboratories, Inc.
- Srinath Cheluvaraja
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD FOR CUSTOMER JOURNEY EVENT REPRESENTATION LEARNIN...
- Publication number 20200327444
- Publication date Oct 15, 2020
- Genesys Telecommunications Laboratories, Inc.
- Sapna Negi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR LOAD BALANCING ACROSS MEDIA SERVER INSTANCES
- Publication number 20200322426
- Publication date Oct 8, 2020
- Genesys Telecommunications Laboratories, Inc.
- Glenn Thomas Nethercutt
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR MODEL DERIVATION FOR ENTITY PREDICTION
- Publication number 20200151248
- Publication date May 14, 2020
- Genesys Telecommunications Laboratories, Inc.
- Felix Immanuel Wyss
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR OPTIMIZATION OF AUDIO FINGERPRINT SEARCH
- Publication number 20190236101
- Publication date Aug 1, 2019
- Genesys Telecommunications Laboratories, Inc.
- Srinath Cheluvaraja
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method to Correct for Packet Loss in ASR Systems
- Publication number 20190080701
- Publication date Mar 14, 2019
- Genesys Telecommunications Laboratories, Inc.
- Srinath Cheluvaraja
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEMS AND METHODS FOR LOAD BALANCING ACROSS MEDIA SERVER INSTANCES
- Publication number 20190068699
- Publication date Feb 28, 2019
- Genesys Telecommunications Laboratories, Inc.
- Glenn Thomas Nethercutt
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR OFFLINE SURVIVABILITY
- Publication number 20180343180
- Publication date Nov 29, 2018
- Genesys Telecommunications Laboratories, Inc.
- Richard M. Neidermyer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND SYSTEM FOR PREDICTING SPEECH RECOGNITION PERFORMANCE USI...
- Publication number 20180286385
- Publication date Oct 4, 2018
- Genesys Telecommunications Laboratories, Inc.
- Aravind Ganapathiraju
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHODS FOR THE ENCODING OF PARTICIPANTS IN A CONFERENCE
- Publication number 20180198919
- Publication date Jul 12, 2018
- Interactive Intelligence Group, Inc.
- Kevin O'Connor
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR MULTI-FACTOR AUTHENTICATION USING VOICE BIOME...
- Publication number 20180151182
- Publication date May 31, 2018
- Interactive Intelligence Group, Inc.
- Felix Immanuel Wyss
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR SYNTHESIS OF SPEECH FROM PROVIDED TEXT
- Publication number 20180144739
- Publication date May 24, 2018
- Interactive Intelligence Group, Inc.
- Yingyi Tan
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD FOR FINGERPRINTING DATASETS
- Publication number 20180144040
- Publication date May 24, 2018
- Interactive Intelligence Group, Inc.
- Kevin Vlack
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR PARAMETERIZATION OF SPEECH RECOGNITION GRAMMA...
- Publication number 20180122370
- Publication date May 3, 2018
- Interactive Intelligence Group, Inc.
- Felix Immanuel Wyss
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHOD AND SYSTEM FOR ACOUSTIC DATA SELECTION FOR TRAINING THE PARA...
- Publication number 20180114525
- Publication date Apr 26, 2018
- Interactive Intelligence Group, Inc.
- Vivek Tyagi
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
TECHNOLOGIES FOR AUTHENTICATING A SPEAKER USING VOICE BIOMETRICS
- Publication number 20170352353
- Publication date Dec 7, 2017
- Interactive Intelligence Group, Inc.
- Rajesh Dachiraju
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHOD AND SYSTEM FOR LEARNING CALL ANALYSIS
- Publication number 20170085710
- Publication date Mar 23, 2017
- Interactive Intelligence Group, Inc.
- Felix Immanuel Wyss
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
System and Method for Learning Alternate Pronunciations for Speech...
- Publication number 20170032780
- Publication date Feb 2, 2017
- Interactive Intelligence Group, Inc.
- Zhenhao Ge
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

Felix Immanuel Wyss

Person

Patents Grantslast 30 patents

Dynamic prioritization of collaboration between human and virtual a...

System and method for model derivation for entity prediction

System and method to correct for packet loss in ASR systems

Systems and methods relating to managing cross-channel interactions...

System and method to correct for packet loss in ASR systems

System and method for customer journey event representation learnin...

Systems and methods related to automated transcription of voice com...

Systems and methods for load balancing across media server instances

System and method for optimization of audio fingerprint search

System and method for managing a dialog between a contact center sy...

Technologies for automated generation of contact center system embe...

System and method for managing a dialog between a contact center sy...

System and method for managing a dialog between a contact center sy...

System and method to correct for packet loss using hidden markov mo...

System and method for synthesis of speech from provided text

Systems and methods for load balancing across media server instances

Technologies for authenticating a speaker using voice biometrics

System and method for fingerprinting datasets

System and method for parameterization of speech recognition gramma...

System and method for recording and monitoring communications using...

System and method for offline survivability

Method and system for predicting speech recognition performance usi...

System and method for optimization of audio fingerprint search

Methods for the encoding of participants in a conference

System and method to correct for packet loss in automatic speech re...

Method and system for acoustic data selection for training the para...

Method and system for learning call analysis

System and method for offline survivability

Method and system for predicting speech recognition performance usi...

Method and system for acoustic data selection for training the para...

Patents Applicationslast 30 patents

SYSTEMS AND METHODS FOR DIALOG MANAGEMENT

METHODS AND SYSTEMS FOR EFFICIENT STREAMING OF AUDIO FROM CONTACT C...

SYSTEM AND METHOD FOR MODEL DERIVATION FOR ENTITY PREDICTION

SYSTEMS AND METHODS RELATING TO MANAGING CROSS-CHANNEL INTERACTIONS...

DYNAMIC PRIORITIZATION OF COLLABORATION BETWEEN HUMAN AND VIRTUAL A...

SYSTEMS AND METHODS FOR CONDUCTING AN AUTOMATED DIALOGUE

SYSTEMS AND METHODS RELATED TO AUTOMATED TRANSCRIPTION OF VOICE COM...

SYSTEMS AND METHODS FOR MULTI-FACTOR VERIFICATION OF USERS USING BI...

SYSTEM AND METHOD FOR MANAGING A DIALOG BETWEEN A CONTACT CENTER SY...

SYSTEM AND METHOD FOR MANAGING A DIALOG BETWEEN A CONTACT CENTER SY...

SYSTEM AND METHOD FOR MANAGING A DIALOG BETWEEN A CONTACT CENTER SY...

SYSTEMS AND METHODS FOR DIALOG MANAGEMENT

SYSTEM AND METHOD TO CORRECT FOR PACKET LOSS IN ASR SYSTEMS

SYSTEM AND METHOD FOR CUSTOMER JOURNEY EVENT REPRESENTATION LEARNIN...

SYSTEMS AND METHODS FOR LOAD BALANCING ACROSS MEDIA SERVER INSTANCES

SYSTEM AND METHOD FOR MODEL DERIVATION FOR ENTITY PREDICTION

SYSTEM AND METHOD FOR OPTIMIZATION OF AUDIO FINGERPRINT SEARCH

System and Method to Correct for Packet Loss in ASR Systems

SYSTEMS AND METHODS FOR LOAD BALANCING ACROSS MEDIA SERVER INSTANCES

SYSTEM AND METHOD FOR OFFLINE SURVIVABILITY

METHOD AND SYSTEM FOR PREDICTING SPEECH RECOGNITION PERFORMANCE USI...

METHODS FOR THE ENCODING OF PARTICIPANTS IN A CONFERENCE

SYSTEM AND METHOD FOR MULTI-FACTOR AUTHENTICATION USING VOICE BIOME...

SYSTEM AND METHOD FOR SYNTHESIS OF SPEECH FROM PROVIDED TEXT

SYSTEM AND METHOD FOR FINGERPRINTING DATASETS

SYSTEM AND METHOD FOR PARAMETERIZATION OF SPEECH RECOGNITION GRAMMA...

METHOD AND SYSTEM FOR ACOUSTIC DATA SELECTION FOR TRAINING THE PARA...

TECHNOLOGIES FOR AUTHENTICATING A SPEAKER USING VOICE BIOMETRICS

METHOD AND SYSTEM FOR LEARNING CALL ANALYSIS

System and Method for Learning Alternate Pronunciations for Speech...