Feng Qiu

Person

Newark, DE, US

People

Patents Grantslast 30 patents

Information Patent Grant
System and method for serving multiple customers by a live agent
- Patent number 12,022,026
- Issue date Jun 25, 2024
- CAPITAL ONE SERVICES, LLC
- Joshua Edwards
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Detecting synthetic sounds in call audio
- Patent number 12,010,260
- Issue date Jun 11, 2024
- CAPITAL ONE SERVICES, LLC
- Meredith L. Critzer
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems and methods for correcting automatic speech recognition errors
- Patent number 11,922,926
- Issue date Mar 5, 2024
- CAPITAL ONE SERVICES, LLC
- Aysu Ezen Can
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
DETECTING SYNTHETIC SOUNDS IN CALL AUDIO
- Publication number 20240275881
- Publication date Aug 15, 2024
- Capital One Services, LLC
- Meredith L. CRITZER
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEMS AND METHODS FOR CORRECTING AUTOMATIC SPEECH RECOGNITION ERRORS
- Publication number 20240153490
- Publication date May 9, 2024
- Capital One Services, LLC
- Aysu Ezen Can
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR REDUCING NETWORK TRAFFIC ASSOCIATED WITH A...
- Publication number 20240037458
- Publication date Feb 1, 2024
- Capital One Services, LLC
- Mia RODRIGUEZ
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DETECTION OF MANUAL ENTRY ERROR
- Publication number 20230351780
- Publication date Nov 2, 2023
- Capital One Services, LLC
- Tyler Maiman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR SERVING MULTIPLE CUSTOMERS BY A LIVE AGENT
- Publication number 20230300246
- Publication date Sep 21, 2023
- Capital One Services, LLC
- Joshua EDWARDS
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DETECTING SYNTHETIC SOUNDS IN CALL AUDIO
- Publication number 20230136241
- Publication date May 4, 2023
- Capital One Services, LLC
- Meredith L. CRITZER
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEMS AND METHODS FOR CORRECTING AUTOMATIC SPEECH RECOGNITION ERRORS
- Publication number 20230085433
- Publication date Mar 16, 2023
- Capital One Services, LLC
- Aysu Ezen Can
- G06 - COMPUTING CALCULATING COUNTING

Person

Patents Grantslast 30 patents

System and method for serving multiple customers by a live agent

Detecting synthetic sounds in call audio

Systems and methods for correcting automatic speech recognition errors

Patents Applicationslast 30 patents

DETECTING SYNTHETIC SOUNDS IN CALL AUDIO

SYSTEMS AND METHODS FOR CORRECTING AUTOMATIC SPEECH RECOGNITION ERRORS

SYSTEMS AND METHODS FOR REDUCING NETWORK TRAFFIC ASSOCIATED WITH A...

DETECTION OF MANUAL ENTRY ERROR

SYSTEM AND METHOD FOR SERVING MULTIPLE CUSTOMERS BY A LIVE AGENT

DETECTING SYNTHETIC SOUNDS IN CALL AUDIO

SYSTEMS AND METHODS FOR CORRECTING AUTOMATIC SPEECH RECOGNITION ERRORS