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Fengkai Zhang
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Hefei, CN
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Patents Grants
last 30 patents
Information
Patent Grant
Batch ringing for large call queues
Patent number
12,192,407
Issue date
Jan 7, 2025
Zoom Video Communications, Inc.
Fengkai Zhang
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Limiting query distribution within an agent group
Patent number
12,022,030
Issue date
Jun 25, 2024
Zoom Video Communications, Inc.
Yongxiang Dai
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Limiting query distribution within an agent group based on skip cri...
Patent number
11,991,313
Issue date
May 21, 2024
Zoom Video Communications, Inc.
Yongxiang Dai
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Group handling of calls for large call queues
Patent number
11,811,972
Issue date
Nov 7, 2023
Zoom Video Communications, Inc.
Fengkai Zhang
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Incoming query distribution using parallel processing
Patent number
11,637,931
Issue date
Apr 25, 2023
Zoom Video Communications, Inc.
Yongxiang Dai
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
Large Call Queue Batch Ringing
Publication number
20250097350
Publication date
Mar 20, 2025
Zoom Video Communications, Inc.
Fengkai ZHANG
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Distributing Queries To Agent Group Devices
Publication number
20240333838
Publication date
Oct 3, 2024
Zoom Video Communications, Inc.
Yongxiang Dai
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Batch Ringing For Large Call Queues
Publication number
20240031486
Publication date
Jan 25, 2024
Zoom Video Communications, Inc.
Fengkai ZHANG
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Limiting Query Distribution Within An Agent Group
Publication number
20230254410
Publication date
Aug 10, 2023
Zoom Video Communications, Inc.
Yongxiang Dai
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Incoming Query Distribution Using Parallel Processing
Publication number
20230035543
Publication date
Feb 2, 2023
Zoom Video Communications, Inc.
Yongxiang Dai
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
LIMITING QUERY DISTRIBUTION WITHIN AN AGENT GROUP BASED ON SKIP CRI...
Publication number
20230030581
Publication date
Feb 2, 2023
Zoom Video Communications, Inc.
Yongxiang Dai
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Group Handling of Calls For Large Call Queues
Publication number
20230033673
Publication date
Feb 2, 2023
Zoom Video Communications, Inc.
Fengkai ZHANG
H04 - ELECTRIC COMMUNICATION TECHNIQUE