TREA

Frank M. Salinas

Follow

Person

  • Sunnyvale, CA, US
People

Patents Grantslast 30 patents

  • Information Patent Grant

    Customer journey contact linking to determine root cause and loyalty
    • Patent number 12,137,186
    • Issue date Nov 5, 2024
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Grant

    System and method for AB testing based on communication content
    • Patent number 11,277,516
    • Issue date Mar 15, 2022
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Grant

    System and method for searching content using acoustic characteristics
    • Patent number 10,992,807
    • Issue date Apr 27, 2021
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Grant

    System and method of categorizing communications
    • Patent number 10,645,224
    • Issue date May 5, 2020
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Grant

    Contact center agent coaching tool
    • Patent number 10,601,992
    • Issue date Mar 24, 2020
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Grant

    Communication channel customer journey
    • Patent number 10,582,056
    • Issue date Mar 3, 2020
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G10 - MUSICAL INSTRUMENTS ACOUSTICS
  • Information Patent Grant

    Real-time compliance monitoring facility
    • Patent number 10,313,520
    • Issue date Jun 4, 2019
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 10,017,803
    • Issue date Jul 10, 2018
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 10,000,781
    • Issue date Jun 19, 2018
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 9,562,250
    • Issue date Feb 7, 2017
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Real-time conversational analytics facility
    • Patent number 9,413,891
    • Issue date Aug 9, 2016
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G10 - MUSICAL INSTRUMENTS ACOUSTICS
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 9,322,057
    • Issue date Apr 26, 2016
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 9,322,058
    • Issue date Apr 26, 2016
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 9,322,059
    • Issue date Apr 26, 2016
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 8,765,374
    • Issue date Jul 1, 2014
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 8,759,000
    • Issue date Jun 24, 2014
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 8,673,561
    • Issue date Mar 18, 2014
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 8,637,243
    • Issue date Jan 28, 2014
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 8,389,216
    • Issue date Mar 5, 2013
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 8,361,718
    • Issue date Jan 29, 2013
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 8,241,851
    • Issue date Aug 14, 2012
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 8,137,913
    • Issue date Mar 20, 2012
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 8,129,116
    • Issue date Mar 6, 2012
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 8,124,342
    • Issue date Feb 28, 2012
    • The Pann State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 7,906,279
    • Issue date Mar 15, 2011
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 7,723,031
    • Issue date May 25, 2010
    • ThePenn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Grant

    Connector housing
    • Patent number D559193
    • Issue date Jan 8, 2008
    • Microsoft Corporation
    • David Stavoe
    • D13 - Equipment for production, distribution, or transformation of energy
  • Information Patent Grant

    Portion of a connector
    • Patent number D558145
    • Issue date Dec 25, 2007
    • Microsoft Corporation
    • David Stavoe
    • D13 - Equipment for production, distribution, or transformation of energy
  • Information Patent Grant

    Methods for nucleic acid manipulation
    • Patent number 6,929,915
    • Issue date Aug 16, 2005
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...

Patents Applicationslast 30 patents

  • Information Patent Application

    SYSTEMS AND METHODS OF SEARCHING COMMUNICATIONS
    • Publication number 20230179709
    • Publication date Jun 8, 2023
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G10 - MUSICAL INSTRUMENTS ACOUSTICS
  • Information Patent Application

    SYSTEM AND METHOD OF DETERMINING TOPICS OF A COMMUNICATION
    • Publication number 20220377174
    • Publication date Nov 24, 2022
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G10 - MUSICAL INSTRUMENTS ACOUSTICS
  • Information Patent Application

    SYSTEMS AND METHODS OF COMMUNICATION SEGMENTS
    • Publication number 20220377175
    • Publication date Nov 24, 2022
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G10 - MUSICAL INSTRUMENTS ACOUSTICS
  • Information Patent Application

    CUSTOMER JOURNEY CONTACT LINKING TO DETERMINE ROOT CAUSE AND LOYALTY
    • Publication number 20220272196
    • Publication date Aug 25, 2022
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    SYSTEM AND METHOD FOR AB TESTING BASED ON COMMUNICATION CONTENT
    • Publication number 20210120126
    • Publication date Apr 22, 2021
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    SYSTEM AND METHOD FOR SEARCHING CONTENT USING ACOUSTIC CHARACTERISTICS
    • Publication number 20190245972
    • Publication date Aug 8, 2019
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    COMMUNICATION CHANNEL CUSTOMER JOURNEY
    • Publication number 20190245974
    • Publication date Aug 8, 2019
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    CONTACT CENTER AGENT COACHING TOOL
    • Publication number 20190245973
    • Publication date Aug 8, 2019
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    SYSTEM AND METHOD OF CATEGORIZING COMMUNICATIONS
    • Publication number 20190245971
    • Publication date Aug 8, 2019
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    Methods for Nucleic Acid Manipulation
    • Publication number 20180265906
    • Publication date Sep 20, 2018
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Application

    REAL-TIME COMPLIANCE MONITORING FACILITY
    • Publication number 20170026514
    • Publication date Jan 26, 2017
    • Michael C. Dwyer
    • G10 - MUSICAL INSTRUMENTS ACOUSTICS
  • Information Patent Application

    REAL-TIME IN-STREAM COMPLIANCE MONITORING FACILITY
    • Publication number 20170013127
    • Publication date Jan 12, 2017
    • CallMiner, Inc.
    • Shaoyu Xue
    • G10 - MUSICAL INSTRUMENTS ACOUSTICS
  • Information Patent Application

    REAL-TIME COMPLIANCE MONITORING FACILITY
    • Publication number 20170011232
    • Publication date Jan 12, 2017
    • CallMiner, Inc.
    • Shaoyu Xue
    • G10 - MUSICAL INSTRUMENTS ACOUSTICS
  • Information Patent Application

    REAL-TIME MULTI-LEVEL COMPLIANCE MONITORING FACILITY
    • Publication number 20170011233
    • Publication date Jan 12, 2017
    • CallMiner, Inc.
    • Shaoyu Xue
    • G10 - MUSICAL INSTRUMENTS ACOUSTICS
  • Information Patent Application

    Methods For Nucleic Acid Manipulation
    • Publication number 20160265015
    • Publication date Sep 15, 2016
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Application

    Methods For Nucleic Acid Manipulation
    • Publication number 20160237475
    • Publication date Aug 18, 2016
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Application

    REAL-TIME CONVERSATIONAL ANALYTICS FACILITY
    • Publication number 20150195406
    • Publication date Jul 9, 2015
    • CallMiner, Inc.
    • Michael C. Dwyer
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Application

    METHODS FOR NUCLEIC ACID MANIPULATION
    • Publication number 20140356936
    • Publication date Dec 4, 2014
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Application

    METHODS FOR NUCLEIC ACID MANIPULATION
    • Publication number 20140308673
    • Publication date Oct 16, 2014
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Application

    METHODS FOR NUCLEIC ACID MANIPULATION
    • Publication number 20140234910
    • Publication date Aug 21, 2014
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Application

    METHODS FOR NUCLEIC ACID MANIPULATION
    • Publication number 20140178941
    • Publication date Jun 26, 2014
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Application

    METHODS FOR NUCLEIC ACID MANIPULATION
    • Publication number 20130330776
    • Publication date Dec 12, 2013
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Application

    METHODS FOR NUCLEIC ACID MANIPULATION
    • Publication number 20130330775
    • Publication date Dec 12, 2013
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Application

    METHODS FOR NUCLEIC ACID MANIPULATION
    • Publication number 20130323792
    • Publication date Dec 5, 2013
    • The Penn State Research Foundation
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Application

    METHODS FOR NUCLEIC ACID MANIPULATION
    • Publication number 20130143274
    • Publication date Jun 6, 2013
    • Husch Blackwell LLP
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Application

    METHODS FOR NUCLEIC ACID MANIPULATION
    • Publication number 20130143273
    • Publication date Jun 6, 2013
    • Husch Blackwell LLP
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Application

    METHODS FOR NUCLEIC ACID MANIPULATION
    • Publication number 20130137145
    • Publication date May 30, 2013
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Application

    METHODS FOR NUCLEIC ACID MANIPULATION
    • Publication number 20130137146
    • Publication date May 30, 2013
    • Husch Blackwell LLP
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Application

    METHODS FOR NUCLEIC ACID MANIPULATION
    • Publication number 20100285538
    • Publication date Nov 11, 2010
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...
  • Information Patent Application

    METHODS FOR NUCLEIC ACID MANIPULATION
    • Publication number 20100285481
    • Publication date Nov 11, 2010
    • Stephen J. Benkovic
    • C12 - BIOCHEMISTRY BEER SPIRITS WINE VINEGAR MICROBIOLOGY ENZYMOLOGY MUTATION...