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Frank Roessler
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Basking Ridge, NJ, US
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Patents Grants
last 30 patents
Information
Patent Grant
System and method for managing trusted relationships in communicati...
Patent number
11,460,985
Issue date
Oct 4, 2022
Avaya Inc.
Birgit Geppert
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for graphically managing a communication session...
Patent number
10,574,623
Issue date
Feb 25, 2020
Avaya Inc.
Birgit Geppert
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for suggesting automated assistants based on a si...
Patent number
10,079,892
Issue date
Sep 18, 2018
Avaya Inc.
Trung Dinh-Trong
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for managing incoming requests for a communicatio...
Patent number
9,900,280
Issue date
Feb 20, 2018
Avaya Inc.
Birgit Geppert
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
On-demand robot acquisition of communication features
Patent number
9,699,124
Issue date
Jul 4, 2017
Avaya Inc.
Frank M. Roessler
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Graphical environment for adding liaison agents to a communication...
Patent number
9,571,533
Issue date
Feb 14, 2017
Avaya Inc.
Trung Thanh Dinh-Trong
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for persistent multimedia conferencing services
Patent number
9,344,396
Issue date
May 17, 2016
Avaya Inc.
Birgit Geppert
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for managing a contact center with a graphical ca...
Patent number
9,325,661
Issue date
Apr 26, 2016
Avaya Inc.
Birgit Geppert
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
User interface for managing communication sessions
Patent number
9,158,444
Issue date
Oct 13, 2015
Avaya Inc.
David G. Boyer
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Display screen with graphical user interface
Patent number
D736802
Issue date
Aug 18, 2015
Avaya Inc.
David G. Boyer
D14 - Recording, communication, or information retrieval equipment
Information
Patent Grant
System and method for mode-neutral communications with a widget-bas...
Patent number
8,938,677
Issue date
Jan 20, 2015
Avaya Inc.
Birgit Geppert
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Consumer contact portal
Patent number
8,917,837
Issue date
Dec 23, 2014
Avaya Inc.
Birgit Andrea Geppert
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method for indicating call-center agent availability
Patent number
8,861,709
Issue date
Oct 14, 2014
Avaya Inc.
Birgit Andrea Geppert
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Providing a roster and other information before joining a participa...
Patent number
8,718,246
Issue date
May 6, 2014
Avaya Inc.
Frank M. Roessler
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Graphical user interface for a display screen
Patent number
D678305
Issue date
Mar 19, 2013
Avaya Inc.
David G. Boyer
D14 - Recording, communication, or information retrieval equipment
Information
Patent Grant
Display screen with graphical user interface
Patent number
D669088
Issue date
Oct 16, 2012
Avaya Inc.
David G. Boyer
D14 - Recording, communication, or information retrieval equipment
Information
Patent Grant
Display screen with graphical user interface
Patent number
D669086
Issue date
Oct 16, 2012
Avaya Inc.
David G. Boyer
D14 - Recording, communication, or information retrieval equipment
Information
Patent Grant
Display screen with graphical user interface
Patent number
D664551
Issue date
Jul 31, 2012
Avaya Inc.
David G. Boyer
D14 - Recording, communication, or information retrieval equipment
Information
Patent Grant
Display screen with graphical user interface
Patent number
D664150
Issue date
Jul 24, 2012
Avaya Inc.
David G. Boyer
D14 - Recording, communication, or information retrieval equipment
Information
Patent Grant
Multi-conferencing capability
Patent number
8,204,195
Issue date
Jun 19, 2012
Avaya Technology LLC
Birgit A. Geppert
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Telecommunications endpoint for managing multi-conferencing
Patent number
7,995,733
Issue date
Aug 9, 2011
Avaya Inc.
Birgit A. Geppert
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for specifying web service interfaces and proc...
Patent number
7,818,398
Issue date
Oct 19, 2010
Avaya Inc.
Birgit A. Geppert
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for designing web services using a sequence an...
Patent number
7,698,385
Issue date
Apr 13, 2010
Avaya Inc.
Birgit A. Geppert
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
SYSTEM AND METHOD FOR MANAGING TRUSTED RELATIONSHIPS IN COMMUNICATI...
Publication number
20210176204
Publication date
Jun 10, 2021
AVAYA INC.
Birgit GEPPERT
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
ON-DEMAND ROBOT ACQUISITION OF COMMUNICATION FEATURES
Publication number
20150326621
Publication date
Nov 12, 2015
Avaya, Inc.
Frank M. Roessler
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR MODE-NEUTRAL COMMUNICATIONS WITH A WIDGET-BAS...
Publication number
20150135098
Publication date
May 14, 2015
AVAYA INC.
Birgit GEPPERT
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
GRAPHICAL ENVIRONMENT FOR ADDING LIAISON AGENTS TO A COMMUNICATION...
Publication number
20140189005
Publication date
Jul 3, 2014
AVAYA INC.
Trung Thanh Dinh-Trong
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Providing a Roster and Other Information Before Joining a Participa...
Publication number
20120128140
Publication date
May 24, 2012
AVAYA INC.
Birgit A. Geppert
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Multi-Conferencing Capability
Publication number
20110305332
Publication date
Dec 15, 2011
Birgit A. GEPPERT
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
USER INTERFACE FOR MANAGING COMMUNICATION SESSIONS
Publication number
20110296312
Publication date
Dec 1, 2011
AVAYA INC.
DAVID G. BOYER
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR GENERATING PERSISTENT SESSIONS IN A GRAPHICAL...
Publication number
20110258550
Publication date
Oct 20, 2011
AVAYA INC.
Trung Dinh-Trong
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR SUGGESTING AUTOMATED ASSISTANTS BASED ON A SI...
Publication number
20110258544
Publication date
Oct 20, 2011
AVAYA INC.
Trung Dinh-Trong
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Consumer Contact Portal
Publication number
20110075824
Publication date
Mar 31, 2011
AVAYA INC.
Birgit Andrea Geppert
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method for Indicating Call-Center Agent Availability
Publication number
20100290614
Publication date
Nov 18, 2010
AVAYA INC.
Birgit Andrea Geppert
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR GRAPHICALLY MANAGING A COMMUNICATION SESSION...
Publication number
20100251177
Publication date
Sep 30, 2010
AVAYA INC.
Birgit GEPPERT
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR MODE-NEUTRAL COMMUNICATIONS WITH A WIDGET-BAS...
Publication number
20100251124
Publication date
Sep 30, 2010
AVAYA INC.
Birgit GEPPERT
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR PERSISTENT MULTIMEDIA CONFERENCING SERVICES
Publication number
20100251142
Publication date
Sep 30, 2010
AVAYA INC.
Birgit GEPPERT
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR MANAGING A CONTACT CENTER WITH A GRAPHICAL CA...
Publication number
20100246800
Publication date
Sep 30, 2010
AVAYA INC.
Birgit GEPPERT
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR MANAGING INCOMING REQUESTS FOR A COMMUNICATIO...
Publication number
20100251119
Publication date
Sep 30, 2010
AVAYA INC.
Birgit GEPPERT
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR MANAGING MULTIPLE CONCURRENT COMMUNICATION SE...
Publication number
20100246571
Publication date
Sep 30, 2010
AVAYA INC.
Birgit GEPPERT
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR GRAPHICALLY MANAGING COMMUNICATION SESSIONS
Publication number
20100251158
Publication date
Sep 30, 2010
AVAYA INC.
Birgit GEPPERT
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR MANAGING TRUSTED RELATIONSHIPS IN COMMUNICATI...
Publication number
20100251127
Publication date
Sep 30, 2010
AVAYA INC.
Birgit GEPPERT
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method for Routing Users to Contact Center Agents
Publication number
20100241577
Publication date
Sep 23, 2010
AVAYA INC.
Birgit Andrea Geppert
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Audio Communication Web Site Integration
Publication number
20100049627
Publication date
Feb 25, 2010
AVAYA INC.
Birgit Andrea Geppert
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Multi-conferencing capability
Publication number
20090086952
Publication date
Apr 2, 2009
Avaya Technology LLC
Birgit A. Geppert
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Telecommunications endpoint for managing multi-conferencing
Publication number
20090086951
Publication date
Apr 2, 2009
Avaya Technology LLC
Birgit A. Geppert
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and apparatus for designing web services using a sequence an...
Publication number
20060095544
Publication date
May 4, 2006
Birgit A. Geppert
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and apparatus for specifying web service interfaces and proc...
Publication number
20060075129
Publication date
Apr 6, 2006
Birgit A. Geppert
G06 - COMPUTING CALCULATING COUNTING