Galina Kovalenko

Person

Walnut Creek, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
System to deploy a disaster-proof geographically-distributed call c...
- Patent number 10,348,893
- Issue date Jul 9, 2019
- Victor Kolesov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for dynamically selecting a dial plan
- Patent number 10,154,143
- Issue date Dec 11, 2018
- Brian Bischoff
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Dynamic management and redistribution of contact center media traffic
- Patent number 10,079,938
- Issue date Sep 18, 2018
- Galina Kovalenko
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Hybrid cloud architecture with optimized local delivery
- Patent number 9,948,782
- Issue date Apr 17, 2018
- Genesys Telecommunications Laboratories, Inc.
- Brian Bischoff
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System to deploy a disaster-proof geographically-distributed call c...
- Patent number 9,854,094
- Issue date Dec 26, 2017
- Genesys Telecommunications Laboratories, Inc.
- Victor Kolesov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for managing traffic bursts for a plurality of te...
- Patent number 9,398,158
- Issue date Jul 19, 2016
- Genesys Telecommunications Laboratories, Inc.
- Galina Kovalenko
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Dynamic management and redistribution of contact center media traffic
- Patent number 9,270,827
- Issue date Feb 23, 2016
- Genesys Telecommunications Laboratories, Inc.
- Galina Kovalenko
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System to deploy a disaster-proof geographically-distributed call c...
- Patent number 9,154,529
- Issue date Oct 6, 2015
- Genesys Telecommunications Laboratories, Inc.
- Victor Kolesov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for managing traffic bursts on a per tenant basis
- Patent number 9,143,616
- Issue date Sep 22, 2015
- Genesys Telecommunications Laboratories, Inc.
- Galina Kovalenko
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for managing traffic bursts for a plurality of te...
- Patent number 8,879,712
- Issue date Nov 4, 2014
- Genesys Telecommunications Laboratories, Inc.
- Galina Kovalenko
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
HYBRID CLOUD ARCHITECTURE WITH OPTIMIZED LOCAL DELIVERY
- Publication number 20180205829
- Publication date Jul 19, 2018
- Genesys Telecommunications Laboratories, Inc.
- Brian Bischoff
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM TO DEPLOY A DISASTER-PROOF GEOGRAPHICALLY-DISTRIBUTED CALL C...
- Publication number 20180115642
- Publication date Apr 26, 2018
- Genesys Telecommunications Laboratories, Inc.
- Victor Kolesov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM TO DEPLOY A DISASTER-PROOF GEOGRAPHICALLY-DISTRIBUTED CALL C...
- Publication number 20160028888
- Publication date Jan 28, 2016
- Genesys Telecommunications Laboratories, Inc.
- Victor Kolesov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
DYNAMIC MANAGEMENT AND REDISTRIBUTION OF CONTACT CENTER MEDIA TRAFFIC
- Publication number 20160014186
- Publication date Jan 14, 2016
- Genesys Telecommunications Laboratories, Inc.
- Galina Kovalenko
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR MANAGING TRAFFIC BURSTS FOR A PLURALITY OF TE...
- Publication number 20140376382
- Publication date Dec 25, 2014
- Genesys Telecommunications Laboratories, Inc.
- Galina Kovalenko
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
HYBRID CLOUD ARCHITECTURE WITH OPTIMIZED LOCAL DELIVERY
- Publication number 20140280720
- Publication date Sep 18, 2014
- Brian Bischoff
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR DYNAMICALLY SELECTING A DIAL PLAN
- Publication number 20140270142
- Publication date Sep 18, 2014
- Brian Bischoff
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR MANAGING TRAFFIC BURSTS ON A PER TENANT BASIS
- Publication number 20140071980
- Publication date Mar 13, 2014
- Galina Kovalenko
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
DYNAMIC MANAGEMENT AND REDISTRIBUTION OF CONTACT CENTER MEDIA TRAFFIC
- Publication number 20140075009
- Publication date Mar 13, 2014
- Galina Kovalenko
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR MANAGING TRAFFIC BURSTS FOR A PLURALITY OF TE...
- Publication number 20140072116
- Publication date Mar 13, 2014
- Galina Kovalenko
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System to Deploy a Disaster-Proof Geographically-Distributed Call C...
- Publication number 20130083908
- Publication date Apr 4, 2013
- Victor Kolesov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Galina Kovalenko

Person

Patents Grantslast 30 patents

System to deploy a disaster-proof geographically-distributed call c...

System and method for dynamically selecting a dial plan

Dynamic management and redistribution of contact center media traffic

Hybrid cloud architecture with optimized local delivery

System to deploy a disaster-proof geographically-distributed call c...

System and method for managing traffic bursts for a plurality of te...

Dynamic management and redistribution of contact center media traffic

System to deploy a disaster-proof geographically-distributed call c...

System and method for managing traffic bursts on a per tenant basis

System and method for managing traffic bursts for a plurality of te...

Patents Applicationslast 30 patents

HYBRID CLOUD ARCHITECTURE WITH OPTIMIZED LOCAL DELIVERY

SYSTEM TO DEPLOY A DISASTER-PROOF GEOGRAPHICALLY-DISTRIBUTED CALL C...

SYSTEM TO DEPLOY A DISASTER-PROOF GEOGRAPHICALLY-DISTRIBUTED CALL C...

DYNAMIC MANAGEMENT AND REDISTRIBUTION OF CONTACT CENTER MEDIA TRAFFIC

SYSTEM AND METHOD FOR MANAGING TRAFFIC BURSTS FOR A PLURALITY OF TE...

HYBRID CLOUD ARCHITECTURE WITH OPTIMIZED LOCAL DELIVERY

SYSTEM AND METHOD FOR DYNAMICALLY SELECTING A DIAL PLAN

SYSTEM AND METHOD FOR MANAGING TRAFFIC BURSTS ON A PER TENANT BASIS

DYNAMIC MANAGEMENT AND REDISTRIBUTION OF CONTACT CENTER MEDIA TRAFFIC

SYSTEM AND METHOD FOR MANAGING TRAFFIC BURSTS FOR A PLURALITY OF TE...

System to Deploy a Disaster-Proof Geographically-Distributed Call C...