Gary Crockett

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Plano, TX, US

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Patents Grantslast 30 patents

Information Patent Grant
Skills-based scheduling for telephone call centers
- Patent number 6,044,355
- Issue date Mar 28, 2000
- IEX Corporation
- Gary B. Crockett
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method for planning, scheduling and managing personnel
- Patent number 5,911,134
- Issue date Jun 8, 1999
- IEX Corporation
- Ronald M. Castonguay
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Rules-based call routing
- Patent number 5,590,188
- Issue date Dec 31, 1996
- IEX Corporation
- Gary B. Crockett
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Tour/schedule generation for a force management system
- Patent number 5,325,292
- Issue date Jun 28, 1994
- Gary B. Crockett
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
Call routing in a multi-skills environment
- Publication number 20040052354
- Publication date Mar 18, 2004
- Gary Crockett
- H04 - ELECTRIC COMMUNICATION TECHNIQUE