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GAURAV MEHROTRA
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MARKHAM, CA
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Patents Grants
last 30 patents
Information
Patent Grant
System and method for adaptive skill level assignments
Patent number
11,367,029
Issue date
Jun 21, 2022
James Murison
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for call progress detection
Patent number
10,142,471
Issue date
Nov 27, 2018
Vera Grodek
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Intelligent resource manager service recovery including request ret...
Patent number
9,729,492
Issue date
Aug 8, 2017
Genesys Telecommunications Laboratories, Inc.
Paul Gvildys
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
SYSTEM AND METHOD FOR ADAPTIVE SKILL LEVEL ASSIGNMENTS
Publication number
20200272976
Publication date
Aug 27, 2020
Genesys Telecommunications Laboratories, Inc.
James Murison
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR CALL PROGRESS DETECTION
Publication number
20160261743
Publication date
Sep 8, 2016
Genesys Telecommunications Laboratories, Inc.
Vera Grodek
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
INTELLIGENT RESOURCE MANAGER SERVICE RECOVERY INCLUDING REQUEST RET...
Publication number
20150365370
Publication date
Dec 17, 2015
Genesys Telecommunications Laboratories, Inc.
PAUL GVILDYS
G06 - COMPUTING CALCULATING COUNTING