Gregg Kerlin

Person

Los Gatos, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
System and method for transmitting signaling and media from a hybri...
- Patent number 10,277,741
- Issue date Apr 30, 2019
- Brian Bischoff
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Hybrid cloud architecture with optimized local delivery
- Patent number 10,264,129
- Issue date Apr 16, 2019
- Brian Bischoff
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Hybrid cloud architecture with optimized local delivery
- Patent number 9,948,782
- Issue date Apr 17, 2018
- Genesys Telecommunications Laboratories, Inc.
- Brian Bischoff
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for providing contact center services in a hybrid...
- Patent number 9,591,137
- Issue date Mar 7, 2017
- Genesys Telecommunications Laboratories, Inc.
- Brian Bischoff
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for handling resource failure in a hybrid contact...
- Patent number 9,559,939
- Issue date Jan 31, 2017
- Genesys Telecommunications Laboratories, Inc.
- Brian Bischoff
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Answer supervision and service selection
- Patent number 5,265,157
- Issue date Nov 23, 1993
- International Business Machines Corporation
- C. H. Jolissaint
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Host load balancing
- Patent number 4,949,373
- Issue date Aug 14, 1990
- International Business Machines Corporation
- William T. Baker
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Shared access to voice and information
- Patent number 4,943,996
- Issue date Jul 24, 1990
- International Business Machines Corporation
- William T. Baker
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Coordinated transfer of voice and information through a network of...
- Patent number 4,942,602
- Issue date Jul 17, 1990
- International Business Machines Corporation
- William T. Baker
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Coordinated transfer of voice and information through a digital switch
- Patent number 4,805,209
- Issue date Feb 14, 1989
- International Business Machines
- William T. Baker
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR TRANSMITTING SIGNALING AND MEDIA FROM A HYBRI...
- Publication number 20190208061
- Publication date Jul 4, 2019
- Genesys Telecommunications Laboratories, Inc.
- Brian Bischoff
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
HYBRID CLOUD ARCHITECTURE WITH OPTIMIZED LOCAL DELIVERY
- Publication number 20180205829
- Publication date Jul 19, 2018
- Genesys Telecommunications Laboratories, Inc.
- Brian Bischoff
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
HYBRID CLOUD ARCHITECTURE WITH OPTIMIZED LOCAL DELIVERY
- Publication number 20140280720
- Publication date Sep 18, 2014
- Brian Bischoff
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR TRANSMITTING SIGNALING AND MEDIA FROM A HYBRI...
- Publication number 20140277598
- Publication date Sep 18, 2014
- Brian Bischoff
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR PROVIDING CONTACT CENTER SERVICES IN A HYBRID...
- Publication number 20140270119
- Publication date Sep 18, 2014
- Brian Bischoff
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR HANDLING RESOURCE FAILURE IN A HYBRID CONTACT...
- Publication number 20140269258
- Publication date Sep 18, 2014
- Brian Bischoff
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Gregg Kerlin

Person

Patents Grantslast 30 patents

System and method for transmitting signaling and media from a hybri...

Hybrid cloud architecture with optimized local delivery

Hybrid cloud architecture with optimized local delivery

System and method for providing contact center services in a hybrid...

System and method for handling resource failure in a hybrid contact...

Answer supervision and service selection

Host load balancing

Shared access to voice and information

Coordinated transfer of voice and information through a network of...

Coordinated transfer of voice and information through a digital switch

Patents Applicationslast 30 patents

SYSTEM AND METHOD FOR TRANSMITTING SIGNALING AND MEDIA FROM A HYBRI...

HYBRID CLOUD ARCHITECTURE WITH OPTIMIZED LOCAL DELIVERY

HYBRID CLOUD ARCHITECTURE WITH OPTIMIZED LOCAL DELIVERY

SYSTEM AND METHOD FOR TRANSMITTING SIGNALING AND MEDIA FROM A HYBRI...

SYSTEM AND METHOD FOR PROVIDING CONTACT CENTER SERVICES IN A HYBRID...

SYSTEM AND METHOD FOR HANDLING RESOURCE FAILURE IN A HYBRID CONTACT...