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Gregory Jacob Duclos
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Thornhill, CA, US
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last 30 patents
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Patent Grant
System and method for interacting with customer contact center over...
Patent number
10,122,858
Issue date
Nov 6, 2018
Vladislav Baranovsky
H04 - ELECTRIC COMMUNICATION TECHNIQUE
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Patent Grant
System and method for call and data matching in a contact center
Patent number
9,621,727
Issue date
Apr 11, 2017
Genesys Telecommunications Laboratories, Inc.
Vladislav Baranovsky
H04 - ELECTRIC COMMUNICATION TECHNIQUE
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Patent Grant
System and method for providing interaction history via a customer...
Patent number
9,578,172
Issue date
Feb 21, 2017
Genesys Telecommunications Laboratories, Inc.
Merijn Te Booij
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
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Patent Application
SYSTEM AND METHOD FOR ACCESS NUMBER DISTRIBUTION IN A CONTACT CENTER
Publication number
20140162611
Publication date
Jun 12, 2014
Vladimir Mezhibovsky
G06 - COMPUTING CALCULATING COUNTING