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Gregory Lane Anderson
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Dallas, TX, US
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Patents Grants
last 30 patents
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Patent Grant
Routing based on the contents of a shopping cart
Patent number
7,844,504
Issue date
Nov 30, 2010
Avaya Inc.
Andrew D. Flockhart
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Methods and apparatus for automated monitoring and action taking ba...
Patent number
7,170,993
Issue date
Jan 30, 2007
Lucent Technologies Inc.
Gregory Anderson
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Estimation of a work item's wait-time from the present stag...
Patent number
6,694,009
Issue date
Feb 17, 2004
Avaya Technology Corp.
Gregory L. Anderson
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System for context based media independent communications processing
Patent number
6,233,332
Issue date
May 15, 2001
Avaya Technology Corp.
Gregory Lane Anderson
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Context-sensitive presentation of information to call-center agents
Patent number
5,757,904
Issue date
May 26, 1998
Lucent Technologies Inc.
Gregory Lane Anderson
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
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Patent Application
Methods and apparatus for automated monitoring and action taking ba...
Publication number
20030053615
Publication date
Mar 20, 2003
Gregory Anderson
G06 - COMPUTING CALCULATING COUNTING