Gregory Pogossiants

Person

Palo Alto, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Using XML expressed primitives for platform and system-independent...
- Patent number 8,018,921
- Issue date Sep 13, 2011
- Genesys Telecommunications Laboratories, Inc.
- Gregory Pogossiants
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Computer language for defining business conversations
- Patent number 7,165,113
- Issue date Jan 16, 2007
- Hewlett-Packard Development Company, L.P.
- Alan H. Karp
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Using XML expressed primitives for platform and system-independent...
- Patent number 6,985,478
- Issue date Jan 10, 2006
- Genesys Telecommunications Laboratories, Inc.
- Gregory Pogossiants
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for predicting and managing call load by determining the opt...
- Patent number 6,449,358
- Issue date Sep 10, 2002
- Genesys Telecommunications Laboratories, Inc.
- Nikolay Anisimov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for distributing computer integrated telephony...
- Patent number 6,286,033
- Issue date Sep 4, 2001
- Genesys Telecommunications Laboratories, Inc.
- Konstantin Kishinsky
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
Skill-Based Real-time Call Routing in Telephony Systems
- Publication number 20080049929
- Publication date Feb 28, 2008
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Dynamic Re-routing
- Publication number 20080043975
- Publication date Feb 21, 2008
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Apparatus and Methods for Coordinating Telephone and Data Communica...
- Publication number 20080043728
- Publication date Feb 21, 2008
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Escalatory Reactive Call Routing
- Publication number 20080043955
- Publication date Feb 21, 2008
- Yuri Shtivelman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System for Routing Electronic Mails
- Publication number 20080046531
- Publication date Feb 21, 2008
- Yuri Shtivelman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Using XML expressed primitives for platform and system-independent...
- Publication number 20060034262
- Publication date Feb 16, 2006
- Gregory Pogossiants
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method for predicting and managing call load by determining the opt...
- Publication number 20030043832
- Publication date Mar 6, 2003
- Nikolay Anisimov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Computer language for defining business conversations
- Publication number 20020120704
- Publication date Aug 29, 2002
- Alan H. Karp
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Apparatus and methods enhancing call routing to and within call-cen...
- Publication number 20010040887
- Publication date Nov 15, 2001
- Yuri Shtivelman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Using XML expressed primitives for platform and system-independent...
- Publication number 20010028649
- Publication date Oct 11, 2001
- Gregory Pogossiants
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Gregory Pogossiants

Person

Patents Grantslast 30 patents

Using XML expressed primitives for platform and system-independent...

Computer language for defining business conversations

Using XML expressed primitives for platform and system-independent...

Method for predicting and managing call load by determining the opt...

Method and apparatus for distributing computer integrated telephony...

Patents Applicationslast 30 patents

Skill-Based Real-time Call Routing in Telephony Systems

Dynamic Re-routing

Apparatus and Methods for Coordinating Telephone and Data Communica...

Escalatory Reactive Call Routing

System for Routing Electronic Mails

Using XML expressed primitives for platform and system-independent...

Method for predicting and managing call load by determining the opt...

Computer language for defining business conversations

Apparatus and methods enhancing call routing to and within call-cen...

Using XML expressed primitives for platform and system-independent...