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Hovav Lapidot
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New York, NY, US
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Patents Grants
last 30 patents
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Patent Grant
Call center analytical system having real time capabilities
Patent number
9,883,034
Issue date
Jan 30, 2018
NICE LTD.
Dror Zernik
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Adaptive, self-learning optimization module for rule-based customer...
Patent number
8,811,590
Issue date
Aug 19, 2014
Nice Systems Ltd.
Dror Zernik
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Adaptive, self-learning optimization module for rule-based customer...
Patent number
8,194,848
Issue date
Jun 5, 2012
Nice Systems Ltd.
Dror Zernik
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
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Patent Application
ADAPTIVE, SELF-LEARNING OPTIMIZATION MODULE FOR RULE-BASED CUSTOMER...
Publication number
20120263291
Publication date
Oct 18, 2012
Dror Zernik
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
CALL CENTER ANALYTICAL SYSTEM HAVING REAL TIME CAPABILITIES
Publication number
20100017263
Publication date
Jan 21, 2010
E-GLUE SOFTWARE TECHNOLOGIES LTD.
Dror Zernik
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Adaptive, self-learning optimization module for rule-based customer...
Publication number
20080279363
Publication date
Nov 13, 2008
Dror Zernik
G06 - COMPUTING CALCULATING COUNTING