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I-Hsuan Weng
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Grambrills, MD, US
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last 30 patents
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Patent Grant
Method and system for scalable contact center agent scheduling util...
Patent number
11,734,624
Issue date
Aug 22, 2023
Genesys Cloud Services, Inc.
William D'Attilio
G06 - COMPUTING CALCULATING COUNTING
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last 30 patents
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Patent Application
METHOD AND SYSTEM FOR SCALABLE CONTACT CENTER AGENT SCHEDULING UTIL...
Publication number
20220027837
Publication date
Jan 27, 2022
Genesys Telecommunications Laboratories, Inc.
William D'Attilio
G06 - COMPUTING CALCULATING COUNTING