Ian Collins

Person

Markham, CA

People

Patents Grantslast 30 patents

Information Patent Grant
System and method of rule creation based on frequency of question
- Patent number 10,223,699
- Issue date Mar 5, 2019
- Crowdcare Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method of creating and using a reference device profile
- Patent number 10,026,090
- Issue date Jul 17, 2018
- Crowdcare Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method of dynamic configuration engine for electronic de...
- Patent number 9,529,579
- Issue date Dec 27, 2016
- Crowdcare Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Operator network that routes customer care calls based on subscribe...
- Patent number 8,848,899
- Issue date Sep 30, 2014
- QUALCOMM Incorporated
- Jeffrey Brunet
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Centralized rules repository for smart phone customer care
- Patent number 8,526,940
- Issue date Sep 3, 2013
- Palm, Inc.
- Yousuf Chowdhary
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for automated diagnosis and repair of storage d...
- Patent number 8,195,444
- Issue date Jun 5, 2012
- Storage Appliance Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Data backup system including a data protection component
- Patent number 8,195,445
- Issue date Jun 5, 2012
- Storage Appliance Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for converting a media player into a backup device
- Patent number 8,069,271
- Issue date Nov 29, 2011
- Storage Appliance Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automatic connection to an online service provider from a backup sy...
- Patent number 8,050,905
- Issue date Nov 1, 2011
- Storage Appliance Corporation
- Jeffrey Brunet
- G07 - CHECKING-DEVICES
Information Patent Grant
Systems and methods for controlling production quantities
- Patent number 7,941,845
- Issue date May 10, 2011
- Storage Appliance Corporation
- Jeffrey Brunet
- Y02 - TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMA...
Information Patent Grant
Data backup system including a data protection component
- Patent number 7,899,662
- Issue date Mar 1, 2011
- Storage Appliance Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automatic connection to an online service provider from a backup sy...
- Patent number 7,844,445
- Issue date Nov 30, 2010
- Storage Appliance Corporation
- Jeffrey Brunet
- G07 - CHECKING-DEVICES
Information Patent Grant
Systems and methods for selectively copying embedded data files
- Patent number 7,822,595
- Issue date Oct 26, 2010
- Storage Appliance Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Data backup devices and methods for backing up data
- Patent number 7,818,160
- Issue date Oct 19, 2010
- Storage Appliance Corporation
- Ian Collins
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Emulation component for data backup applications
- Patent number 7,813,913
- Issue date Oct 12, 2010
- Storage Appliance Corporation
- Ian Collins
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods for selectively copying data files to networked storage and...
- Patent number 7,702,830
- Issue date Apr 20, 2010
- Storage Appliance Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Mobile care engine system
- Patent number 7,643,826
- Issue date Jan 5, 2010
- Hewlett-Packard Development Company, L.P.
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Operator network that routes customer care calls based on subscribe...
- Patent number 7,401,320
- Issue date Jul 15, 2008
- Hewlett-Packard Development Company, L.P.
- Jeffrey Brunet
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
System and Method of Quotation Engine for AI Asset Training
- Publication number 20200057920
- Publication date Feb 20, 2020
- CrowdCare Corporation
- Ian Collins
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method of Grading AI Assets
- Publication number 20200019824
- Publication date Jan 16, 2020
- CrowdCare Corporation
- Ian Collins
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method of AI Asset Exchange
- Publication number 20190355060
- Publication date Nov 21, 2019
- CrowdCare Corporation
- Ian Collins
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method of Chat Orchestrated Visualization
- Publication number 20190236142
- Publication date Aug 1, 2019
- CrowdCare Corporation
- Karthik Balakrishnan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Intent Based Dynamic Generation of Personalized Content from Dynami...
- Publication number 20190163691
- Publication date May 30, 2019
- CrowdCare Corporation
- Jeffrey Brunet
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD OF PROACTIVE SELF-CARE FOR ELECTRONIC DEVICES
- Publication number 20160379124
- Publication date Dec 29, 2016
- CrowdCare Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD OF SENTIMENT ACCURACY INDEXING FOR CUSTOMER SERVICE
- Publication number 20160335252
- Publication date Nov 17, 2016
- CrowdCare Corporation
- Jeffrey Brunet
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD OF PEER DEVICE DIAGNOSIS
- Publication number 20160065410
- Publication date Mar 3, 2016
- CrowdCare Corporation
- Jeffrey Brunet
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD OF RULE CREATION BASED ON FREQUENCY OF QUESTION
- Publication number 20160042273
- Publication date Feb 11, 2016
- CrowdCare Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method of Routing a Search Query to a Forum
- Publication number 20150227940
- Publication date Aug 13, 2015
- CrowdCare Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method of Search for Improving Relevance Based on Device...
- Publication number 20150199431
- Publication date Jul 16, 2015
- CrowdCare Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method of Creating and Using a Reference Device Profile
- Publication number 20150161616
- Publication date Jun 11, 2015
- CrowdCare Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method of Dynamic Configuration Engine for Electronic De...
- Publication number 20150128126
- Publication date May 7, 2015
- CrowdCare Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method of Routing Customer Care Cases for Electronic Dev...
- Publication number 20150100359
- Publication date Apr 9, 2015
- CrowdCare Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method of Device Based Cached Rules
- Publication number 20140313904
- Publication date Oct 23, 2014
- CrowdCare Corporation
- Jeffrey Brunet
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Device Profile-Based Rule Making for Customer Care
- Publication number 20140156539
- Publication date Jun 5, 2014
- CrowdCare Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Creation, Transfer and Use of a Portable Data Map Using Metadata
- Publication number 20110314035
- Publication date Dec 22, 2011
- Storage Appliance Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Data Backup System Including a Data Protection Component
- Publication number 20110125980
- Publication date May 26, 2011
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Automatic Connection to an Online Service Provider from a Backup Sy...
- Publication number 20110047128
- Publication date Feb 24, 2011
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Data Backup Devices and Methods for Backing Up Data
- Publication number 20110004459
- Publication date Jan 6, 2011
- Ian Collins
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Methods for Selectively Copying Data Files to Networked Storage and...
- Publication number 20100169560
- Publication date Jul 1, 2010
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Automated data backup with graceful shutdown for vista-based system
- Publication number 20090030955
- Publication date Jan 29, 2009
- Storage Appliance Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and method for automated installation and/or launch of software
- Publication number 20090031298
- Publication date Jan 29, 2009
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and methods for converting a media player into a backup device
- Publication number 20080243466
- Publication date Oct 2, 2008
- Storage Appliance Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and methods for secure data backup
- Publication number 20080226082
- Publication date Sep 18, 2008
- Storage Appliance Corporation
- Jeffrey Brunet
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
OPERATOR NETWORK THAT ROUTES CUSTOMER CARE CALLS BASED ON SUBSCRIBE...
- Publication number 20080175372
- Publication date Jul 24, 2008
- Jeffrey Brunet
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Systems and methods for providing targeted marketing
- Publication number 20080172487
- Publication date Jul 17, 2008
- Storage Appliance Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and methods for backing up user settings
- Publication number 20080126446
- Publication date May 29, 2008
- Storage Appliance Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and methods for controlling production quantities
- Publication number 20080104413
- Publication date May 1, 2008
- Storage Appliance Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Methods for bundling credits with electronic devices and systems fo...
- Publication number 20080082453
- Publication date Apr 3, 2008
- Storage Appliance Corporation
- Jeffrey Brunet
- G06 - COMPUTING CALCULATING COUNTING

Ian Collins

Person

Patents Grantslast 30 patents

System and method of rule creation based on frequency of question

System and method of creating and using a reference device profile

System and method of dynamic configuration engine for electronic de...

Operator network that routes customer care calls based on subscribe...

Centralized rules repository for smart phone customer care

Systems and methods for automated diagnosis and repair of storage d...

Data backup system including a data protection component

Systems and methods for converting a media player into a backup device

Automatic connection to an online service provider from a backup sy...

Systems and methods for controlling production quantities

Data backup system including a data protection component

Automatic connection to an online service provider from a backup sy...

Systems and methods for selectively copying embedded data files

Data backup devices and methods for backing up data

Emulation component for data backup applications

Methods for selectively copying data files to networked storage and...

Mobile care engine system

Operator network that routes customer care calls based on subscribe...

Patents Applicationslast 30 patents

System and Method of Quotation Engine for AI Asset Training

System and Method of Grading AI Assets

System and Method of AI Asset Exchange

System and Method of Chat Orchestrated Visualization

Intent Based Dynamic Generation of Personalized Content from Dynami...

SYSTEM AND METHOD OF PROACTIVE SELF-CARE FOR ELECTRONIC DEVICES

SYSTEM AND METHOD OF SENTIMENT ACCURACY INDEXING FOR CUSTOMER SERVICE

SYSTEM AND METHOD OF PEER DEVICE DIAGNOSIS

SYSTEM AND METHOD OF RULE CREATION BASED ON FREQUENCY OF QUESTION

System and Method of Routing a Search Query to a Forum

System and Method of Search for Improving Relevance Based on Device...

System and Method of Creating and Using a Reference Device Profile

System and Method of Dynamic Configuration Engine for Electronic De...

System and Method of Routing Customer Care Cases for Electronic Dev...

System and Method of Device Based Cached Rules

Device Profile-Based Rule Making for Customer Care

Creation, Transfer and Use of a Portable Data Map Using Metadata

Data Backup System Including a Data Protection Component

Automatic Connection to an Online Service Provider from a Backup Sy...

Data Backup Devices and Methods for Backing Up Data

Methods for Selectively Copying Data Files to Networked Storage and...

Automated data backup with graceful shutdown for vista-based system

System and method for automated installation and/or launch of software

Systems and methods for converting a media player into a backup device

Systems and methods for secure data backup

OPERATOR NETWORK THAT ROUTES CUSTOMER CARE CALLS BASED ON SUBSCRIBE...

Systems and methods for providing targeted marketing

Systems and methods for backing up user settings

Systems and methods for controlling production quantities

Methods for bundling credits with electronic devices and systems fo...