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James Frederick Walters JR.
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Charlotte, NC, US
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last 30 patents
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Patent Grant
Rule based routing system and method for a virtual sales and servic...
Patent number
6,134,530
Issue date
Oct 17, 2000
Andersen Consulting LLP
Bryan Bunting
G06 - COMPUTING CALCULATING COUNTING
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last 30 patents
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Patent Application
Contact center optimization program
Publication number
20050013428
Publication date
Jan 20, 2005
James Frederick Walters
H04 - ELECTRIC COMMUNICATION TECHNIQUE