James Hickey

Follow

Person

Galway, IE

People

Patents Grantslast 30 patents

Information Patent Grant
Methods of monitoring communications sessions in a contact centre
- Patent number 7,457,404
- Issue date Nov 25, 2008
- Nortel Networks Limited
- Patrick Hession
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

Patents Applicationslast 30 patents

Information Patent Application
Method and apparatus for proactively sending a message
- Publication number 20040010431
- Publication date Jan 15, 2004
- Andrew Thomas
- G06 - COMPUTING CALCULATING COUNTING