James Hickey

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San Jose, CA, US

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Patents Grantslast 30 patents

Information Patent Grant
Personalized customer surveys
- Patent number 11,816,688
- Issue date Nov 14, 2023
- Avaya Inc.
- Shmuel Shaffer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for providing personalized proactive interaction
- Patent number 10,664,868
- Issue date May 26, 2020
- Five9, Inc.
- Danny Hsiang-Kuo Wang
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for managing resources
- Patent number 9,871,923
- Issue date Jan 16, 2018
- Avaya Inc.
- James Hickey
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
Systems and Methods for Providing Personalized Proactive Interaction
- Publication number 20180033042
- Publication date Feb 1, 2018
- Five9, Inc.
- Danny Hsiang-Kuo Wang
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR MANAGING RESOURCES
- Publication number 20160150084
- Publication date May 26, 2016
- AVAYA INC.
- James Hickey
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
PERSONALIZED CUSTOMER SURVEYS
- Publication number 20150287062
- Publication date Oct 8, 2015
- AVAYA INC.
- Shmuel Shaffer
- G06 - COMPUTING CALCULATING COUNTING