James K. Noble Jr.

Person

Marietta, GA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Managing multiple agent communication sessions in a contact center
- Patent number 10,567,582
- Issue date Feb 18, 2020
- Noble Systems Corporation
- Ellwood I. Neuer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Answering machine detection (“AMD”) for a contact center by using A...
- Patent number 10,530,928
- Issue date Jan 7, 2020
- Noble Systems Corporation
- Jason P. Ouimette
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Managing multiple agent communication sessions in a contact center
- Patent number 10,284,723
- Issue date May 7, 2019
- Noble Systems Corporation
- Ellwood I. Neuer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Accurate dispositioning of a telephone call by reconciling cause co...
- Patent number 10,225,404
- Issue date Mar 5, 2019
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Handling audio path failure and poor quality of service for voice c...
- Patent number 10,212,200
- Issue date Feb 19, 2019
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Telephone call processing modifications related to call acceptance...
- Patent number 9,942,402
- Issue date Apr 10, 2018
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Handling audio path failure and poor quality of service for voice c...
- Patent number 9,882,944
- Issue date Jan 30, 2018
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Addressing trunk-related resource deficiencies for a predictive dia...
- Patent number 9,813,559
- Issue date Nov 7, 2017
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Accurate dispositioning of a telephone call by reconciling cause co...
- Patent number 9,787,839
- Issue date Oct 10, 2017
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Best time to communicate with parties having multiple contacts
- Patent number 9,781,264
- Issue date Oct 3, 2017
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Best time to call parties having multiple contacts
- Patent number 9,736,303
- Issue date Aug 15, 2017
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Telephone call processing modifications related to call acceptance...
- Patent number 9,736,307
- Issue date Aug 15, 2017
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Regulate current battery usage of a mobile device
- Patent number 9,686,747
- Issue date Jun 20, 2017
- Noble Systems Corporation
- James K. Noble
- H02 - GENERATION CONVERSION OR DISTRIBUTION OF ELECTRIC POWER
Information Patent Grant
Telephone call processing modifications related to call acceptance...
- Patent number 9,560,210
- Issue date Jan 31, 2017
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Accurate dispositioning of a telephone call by reconciliating cause...
- Patent number 9,538,009
- Issue date Jan 3, 2017
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Regulate current battery usage of a mobile device
- Patent number 9,520,732
- Issue date Dec 13, 2016
- Noble Systems Corporation
- James K. Noble
- H02 - GENERATION CONVERSION OR DISTRIBUTION OF ELECTRIC POWER
Information Patent Grant
Handling audio path failure and poor quality of service for voice c...
- Patent number 9,456,076
- Issue date Sep 27, 2016
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Regulate the charging of a mobile device
- Patent number 9,431,842
- Issue date Aug 30, 2016
- Noble Systems Corporation
- James K. Noble
- H02 - GENERATION CONVERSION OR DISTRIBUTION OF ELECTRIC POWER
Information Patent Grant
Determining whether the local time where a mobile device is located...
- Patent number 9,325,841
- Issue date Apr 26, 2016
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Best time to call parties having multiple contacts
- Patent number 9,319,525
- Issue date Apr 19, 2016
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Agent-centric processing of prioritized outbound contact lists
- Patent number 9,083,800
- Issue date Jul 14, 2015
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Fulfilling staffing requirements via an interactive voice response...
- Patent number 8,965,779
- Issue date Feb 24, 2015
- Noble Systems Corporation
- James K. Noble
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Fulfilling staffing requirements via an interactive voice response...
- Patent number 8,935,172
- Issue date Jan 13, 2015
- Noble Systems Coporation
- James K. Noble
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Agent-centric processing of prioritized outbound contact lists
- Patent number 8,917,852
- Issue date Dec 23, 2014
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Reporting unavailable trunk-related resources for a predictive dial...
- Patent number 8,811,581
- Issue date Aug 19, 2014
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for callback processing
- Patent number 8,781,092
- Issue date Jul 15, 2014
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Unpaid break time for contact center agents
- Patent number 8,761,375
- Issue date Jun 24, 2014
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Early scheduled break allowance for contact center agents
- Patent number 8,731,174
- Issue date May 20, 2014
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Reporting unavailable trunk-related resources for a predictive dial...
- Patent number 8,675,839
- Issue date Mar 18, 2014
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Agent-centric processing of prioritized outbound contact lists
- Patent number 8,654,964
- Issue date Feb 18, 2014
- Noble Systems Corporation
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
Systems and methods for managing call processing for a specific agent
- Publication number 20070121894
- Publication date May 31, 2007
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Systems and methods for detecting false signals on an outbound call
- Publication number 20060256929
- Publication date Nov 16, 2006
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Systems and methods for detecting call blocking devices or services
- Publication number 20060256945
- Publication date Nov 16, 2006
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Systems and methods for callback processing
- Publication number 20060256949
- Publication date Nov 16, 2006
- James K. Noble
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

James K. Noble Jr.

Person

Patents Grantslast 30 patents

Managing multiple agent communication sessions in a contact center

Answering machine detection (“AMD”) for a contact center by using A...

Managing multiple agent communication sessions in a contact center

Accurate dispositioning of a telephone call by reconciling cause co...

Handling audio path failure and poor quality of service for voice c...

Telephone call processing modifications related to call acceptance...

Handling audio path failure and poor quality of service for voice c...

Addressing trunk-related resource deficiencies for a predictive dia...

Accurate dispositioning of a telephone call by reconciling cause co...

Best time to communicate with parties having multiple contacts

Best time to call parties having multiple contacts

Telephone call processing modifications related to call acceptance...

Regulate current battery usage of a mobile device

Telephone call processing modifications related to call acceptance...

Accurate dispositioning of a telephone call by reconciliating cause...

Regulate current battery usage of a mobile device

Handling audio path failure and poor quality of service for voice c...

Regulate the charging of a mobile device

Determining whether the local time where a mobile device is located...

Best time to call parties having multiple contacts

Agent-centric processing of prioritized outbound contact lists

Fulfilling staffing requirements via an interactive voice response...

Fulfilling staffing requirements via an interactive voice response...

Agent-centric processing of prioritized outbound contact lists

Reporting unavailable trunk-related resources for a predictive dial...

Systems and methods for callback processing

Unpaid break time for contact center agents

Early scheduled break allowance for contact center agents

Reporting unavailable trunk-related resources for a predictive dial...

Agent-centric processing of prioritized outbound contact lists

Patents Applicationslast 30 patents

Systems and methods for managing call processing for a specific agent

Systems and methods for detecting false signals on an outbound call

Systems and methods for detecting call blocking devices or services

Systems and methods for callback processing