James Lee Knight, JR.

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Matawan, NJ, US

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Patents Grantslast 30 patents

Information Patent Grant
Methods and apparatus for contact center agent selection
- Patent number 7,925,001
- Issue date Apr 12, 2011
- Avaya Inc.
- James Lee Knight, Jr.
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for monitoring of switch resources using resou...
- Patent number 7,716,311
- Issue date May 11, 2010
- Avaya Inc.
- Thomas W. Brown
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
Methods and apparatus for contact center agent selection
- Publication number 20090110182
- Publication date Apr 30, 2009
- James Lee Knight, JR.
- H04 - ELECTRIC COMMUNICATION TECHNIQUE