James Lyle Schafer

Person

San Francisco, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Customer self-help control system for contact centers
- Patent number 11,546,461
- Issue date Jan 3, 2023
- Wells Fargo Bank, N.A.
- Julio Jiron
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Voice captcha and real-time monitoring for contact centers
- Patent number 11,445,065
- Issue date Sep 13, 2022
- Wells Fargo Bank, N.A.
- Julio Jiron
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Centralized event log generation and analysis for contact centers
- Patent number 10,944,871
- Issue date Mar 9, 2021
- Wells Fargo Bank, N.A.
- Julio Jiron
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Centralized event log generation and analysis for contact centers
- Patent number 10,944,872
- Issue date Mar 9, 2021
- Wells Fargo Bank, N.A.
- Julio Jiron
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Customer self-help control system for contact centers
- Patent number 10,841,419
- Issue date Nov 17, 2020
- Wells Fargo Bank, N.A.
- Julio Jiron
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Voice captcha and real-time monitoring for contact centers
- Patent number 10,791,222
- Issue date Sep 29, 2020
- Wells Fargo Bank, N.A.
- Julio Jiron
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Centralized event log generation and analysis for contact centers
- Patent number 10,694,040
- Issue date Jun 23, 2020
- Wells Fargo Bank, N.A.
- Julio Jiron
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Customer self-help control system for contact centers
- Patent number 10,674,010
- Issue date Jun 2, 2020
- Wells Fargo Bank, N.A.
- Julio Jiron
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Customer self-help control system for contact centers
- Patent number 10,313,511
- Issue date Jun 4, 2019
- Wells Fargo Bank, N.A.
- Julio Jiron
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
VOICE CAPTCHA AND REAL-TIME MONITORING FOR CONTACT CENTERS
- Publication number 20190394333
- Publication date Dec 26, 2019
- Wells Fargo Bank, N.A.
- Julio Jiron
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

James Lyle Schafer

Person

Patents Grantslast 30 patents

Customer self-help control system for contact centers

Voice captcha and real-time monitoring for contact centers

Centralized event log generation and analysis for contact centers

Centralized event log generation and analysis for contact centers

Customer self-help control system for contact centers

Voice captcha and real-time monitoring for contact centers

Centralized event log generation and analysis for contact centers

Customer self-help control system for contact centers

Customer self-help control system for contact centers

Patents Applicationslast 30 patents

VOICE CAPTCHA AND REAL-TIME MONITORING FOR CONTACT CENTERS