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Jared Bluestein
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Wilmot, NH, US
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Patents Grants
last 30 patents
Information
Patent Grant
Voice filter for normalizing an agent's emotional response
Patent number
7,003,462
Issue date
Feb 21, 2006
Rockwell Electronic Commerce Technologies, LLC
Craig R. Shambaugh
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Method of creating scripts by translating agent/customer conversations
Patent number
6,970,821
Issue date
Nov 29, 2005
Rockwell Electronic Commerce Technologies, LLC
Craig R. Shambaugh
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method of providing background and video patterns
Patent number
6,885,744
Issue date
Apr 26, 2005
Rockwell Electronic Commerce Technologies, LLC
Jared Bluestein
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Natural language agent for monitoring a threaded discussion
Patent number
6,804,668
Issue date
Oct 12, 2004
Rockwell Electronic Commerce Corp.
Craig R. Shambaugh
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method of modifying speech to provide a user selectable dialect
Patent number
6,598,021
Issue date
Jul 22, 2003
Craig R. Shambaugh
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Method of natural language communication using a mark-up language
Patent number
6,308,154
Issue date
Oct 23, 2001
Rockwell Electronic Commerce Corp.
Laird C. Williams
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Patents Applications
last 30 patents
Information
Patent Application
Voice filter for normalizing and agent's emotional response
Publication number
20050119893
Publication date
Jun 2, 2005
Craig R. Shambaugh
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and method for predicting customer contact outcomes
Publication number
20040098274
Publication date
May 20, 2004
Anthony J. Dezonno
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method of providing background and video patterns
Publication number
20030118173
Publication date
Jun 26, 2003
Jared Bluestein
H04 - ELECTRIC COMMUNICATION TECHNIQUE