Jeff Patterson

Person

  • New York, NY, US

Patents Grantslast 30 patents

  • Information Patent Grant

    CRM including multi-thread messaging

    • Patent number 10,380,516
    • Issue date Aug 13, 2019
    • Directly Software, Inc.
    • Ruben Kislaki
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Grant

    Al based CRM system

    • Patent number 10,235,639
    • Issue date Mar 19, 2019
    • Directly Software, Inc.
    • Eugene Mandel
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Grant

    Methods of AI based CRM

    • Patent number 10,171,668
    • Issue date Jan 1, 2019
    • Directly Software, Inc.
    • Eugene Mandel
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Grant

    Predictive routing

    • Patent number 10,171,666
    • Issue date Jan 1, 2019
    • Directly Software, Inc.
    • Eugene Mandel
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Grant

    Cluster based CRM

    • Patent number 10,171,667
    • Issue date Jan 1, 2019
    • Directly Software, Inc.
    • Eugene Mandel
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Grant

    Expert based customer service

    • Patent number 9,654,640
    • Issue date May 16, 2017
    • Directly, Inc.
    • Antony Brydon
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Grant

    Customer service routing

    • Patent number 9,325,849
    • Issue date Apr 26, 2016
    • DIRECTLY, INC.
    • Antony Brydon
    • H04 - ELECTRIC COMMUNICATION TECHNIQUE
  • Information Patent Grant

    System and method for enforcing privacy in social networks

    • Patent number 8,554,794
    • Issue date Oct 8, 2013
    • Hoover's Inc.
    • Antony Brydon
    • G06 - COMPUTING CALCULATING COUNTING
  • Information Patent Grant

    System and method for using social networks to facilitate business...

    • Patent number 7,877,266
    • Issue date Jan 25, 2011
    • Dun & Bradstreet, Inc.
    • Antony Brydon
    • G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents