Jeffrey William Cordell

Person

Omaha, NE, US

People

Patents Grantslast 30 patents

Information Patent Grant
Configuration for providing a service through a mobile language int...
- Patent number 11,507,749
- Issue date Nov 22, 2022
- Language Line Services, Inc.
- Scott W. Klein
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Resiliency configuration for a cloud-based contact center system
- Patent number 11,205,182
- Issue date Dec 21, 2021
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Configuration for simulating an interactive voice response system f...
- Patent number 11,100,928
- Issue date Aug 24, 2021
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Configuration for transitioning a communication from an automated s...
- Patent number 11,082,560
- Issue date Aug 3, 2021
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Queue prioritization system for managing language interpretation se...
- Patent number 11,018,954
- Issue date May 25, 2021
- Language Line Services, Inc.
- Scott W. Klein
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Language identification system for live language interpretation via...
- Patent number 11,003,853
- Issue date May 11, 2021
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Testing configuration for assessing user-agent communication
- Patent number 10,972,606
- Issue date Apr 6, 2021
- Language Line Services, Inc.
- Adam Caldwell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Third-party outdial process for establishing a language interpretat...
- Patent number 10,958,788
- Issue date Mar 23, 2021
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Monitoring and management configuration for agent activity
- Patent number 10,885,284
- Issue date Jan 5, 2021
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Configuration for remote multi-channel language interpretation perf...
- Patent number 10,839,801
- Issue date Nov 17, 2020
- Language Line Services, Inc.
- Jeffrey Cordell
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Method and apparatus of processing caller responses
- Patent number 10,827,068
- Issue date Nov 3, 2020
- Open Invention Network LLC
- James K. Boutcher
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Quality control configuration for machine interpretation sessions
- Patent number 10,741,179
- Issue date Aug 11, 2020
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Configuration for simulating a video remote interpretation session
- Patent number 10,613,827
- Issue date Apr 7, 2020
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus of providing live support service in a notific...
- Patent number 10,616,166
- Issue date Apr 7, 2020
- West Corporation
- Jeffrey William Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Providing data messaging support by intercepting and processing rec...
- Patent number 10,601,743
- Issue date Mar 24, 2020
- West Corporation
- Adam Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Providing data messaging support by intercepting and processing rec...
- Patent number 10,552,845
- Issue date Feb 4, 2020
- West Corporation
- Adam Caldwell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Identifying recorded call data segments of interest
- Patent number 10,511,713
- Issue date Dec 17, 2019
- West Corporation
- James K. Boutcher
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Performing automated event services to registered end users
- Patent number 10,432,795
- Issue date Oct 1, 2019
- West Corporation
- Jeffrey William Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Process for acoustic amplification in a mobile device application
- Patent number 10,418,955
- Issue date Sep 17, 2019
- Language Line Services, Inc.
- Lindsay D'Penha
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Providing data messaging support by intercepting and redirecting re...
- Patent number 10,367,937
- Issue date Jul 30, 2019
- West Corporation
- Adam Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Parabolic-shaped receptacle for a computing device with an audio de...
- Patent number 10,345,855
- Issue date Jul 9, 2019
- Language Line Services, Inc.
- Lindsay D'Penha
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Mobile computing device receptacle with an acoustic amplification c...
- Patent number 10,321,223
- Issue date Jun 11, 2019
- Language Line Services, Inc.
- Lindsay D'Penha
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus of processing caller responses
- Patent number 10,306,062
- Issue date May 28, 2019
- Open Invention Network LLC
- James K. Boutcher
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Multi-channel cross-modality system for providing language interpre...
- Patent number 10,303,776
- Issue date May 28, 2019
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus of providing live support service in a notific...
- Patent number 10,200,334
- Issue date Feb 5, 2019
- West Corporation
- Jeffrey William Cordell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Parabolic-shaped receptacle and support mechanism for a computing d...
- Patent number 10,114,416
- Issue date Oct 30, 2018
- Language Line Services, Inc.
- Lindsay D'Penha
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Providing data messaging support by intercepting and processing rec...
- Patent number 10,069,770
- Issue date Sep 4, 2018
- West Corporation
- Adam Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Providing data messaging support by intercepting and redirecting re...
- Patent number 9,998,594
- Issue date Jun 12, 2018
- West Corporation
- Adam Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Providing data messaging support by intercepting and processing rec...
- Patent number 9,990,638
- Issue date Jun 5, 2018
- West Corporation
- Adam Caldwell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Performing automated event services to registered end users
- Patent number 9,992,345
- Issue date Jun 5, 2018
- West Corporation
- Jeffrey William Cordell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
COMPUTER-IMPLEMENTED METHOD FOR CONNECTING A USER TO A MOBILE TELEP...
- Publication number 20240054299
- Publication date Feb 15, 2024
- Language Line Services, Inc.
- Lindsay D'Penha
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM FOR RENDERING ELECTRONIC MEDICAL RECORD DATA AND LANGUAGE IN...
- Publication number 20230289537
- Publication date Sep 14, 2023
- Language Line Services, Inc.
- Lindsay D'Penha
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MULTI-MODALITY ELECTRONIC INVITE ROUTING SYSTEM AND PROCESS FOR TEL...
- Publication number 20210335502
- Publication date Oct 28, 2021
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
QUEUE PRIORITIZATION SYSTEM FOR MANAGING LANGUAGE INTERPRETATION SE...
- Publication number 20210152436
- Publication date May 20, 2021
- Language Line Services, Inc.
- Scott W. Klein
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONFIGURATION FOR PROVIDING A SERVICE THROUGH A MOBILE LANGUAGE INT...
- Publication number 20210141864
- Publication date May 13, 2021
- Language Line Services, Inc.
- Scott W. Klein
- G05 - CONTROLLING REGULATING
Information Patent Application
RESILIENCY CONFIGURATION FOR A CLOUD-BASED CONTACT CENTER SYSTEM
- Publication number 20210090089
- Publication date Mar 25, 2021
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
LANGUAGE IDENTIFICATION SYSTEM FOR LIVE LANGUAGE INTERPRETATION VIA...
- Publication number 20200364297
- Publication date Nov 19, 2020
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONFIGURATION FOR TRANSITIONING A COMMUNICATION FROM AN AUTOMATED S...
- Publication number 20200366790
- Publication date Nov 19, 2020
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONFIGURATION FOR SIMULATING AN INTERACTIVE VOICE RESPONSE SYSTEM F...
- Publication number 20200365147
- Publication date Nov 19, 2020
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONSISTENT AUDIO GENERATION CONFIGURATION FOR A MULTI-MODAL LANGUAG...
- Publication number 20200193965
- Publication date Jun 18, 2020
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONFIGURATION FOR REMOTE MULTI-CHANNEL LANGUAGE INTERPRETATION PERF...
- Publication number 20200193980
- Publication date Jun 18, 2020
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MONITORING AND MANAGEMENT CONFIGURATION FOR AGENT ACTIVITY
- Publication number 20200065390
- Publication date Feb 27, 2020
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
QUALITY CONTROL CONFIGURATION FOR MACHINE INTERPRETATION SESSIONS
- Publication number 20190279621
- Publication date Sep 12, 2019
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONFIGURATION FOR SIMULATING A VIDEO REMOTE INTERPRETATION SESSION
- Publication number 20190278561
- Publication date Sep 12, 2019
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PARABOLIC-SHAPED RECEPTACLE AND SUPPORT MECHANISM FOR A COMPUTING D...
- Publication number 20180314295
- Publication date Nov 1, 2018
- Language Line Services, Inc.
- Lindsay D'Penha
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PROCESS FOR ACOUSTIC AMPLIFICATION IN A MOBILE DEVICE APPLICATION
- Publication number 20180294786
- Publication date Oct 11, 2018
- Language Line Services, Inc.
- Lindsay D'Penha
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MOBILE COMPUTING DEVICE RECEPTACLE WITH AN ACOUSTIC AMPLIFICATION C...
- Publication number 20180295441
- Publication date Oct 11, 2018
- Language Line Services, Inc.
- Lindsay D'Penha
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
PARABOLIC-SHAPED RECEPTACLE FOR A COMPUTING DEVICE WITH AN AUDIO DE...
- Publication number 20180295431
- Publication date Oct 11, 2018
- Language Line Services, Inc.
- Lindsay D'Penha
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONFIGURATION THAT PROVIDES AN AUGMENTED VOICE-BASED LANGUAGE INTER...
- Publication number 20170366667
- Publication date Dec 21, 2017
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONFIGURATION THAT PROVIDES AN AUGMENTED VIDEO REMOTE LANGUAGE INTE...
- Publication number 20170364509
- Publication date Dec 21, 2017
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
QUALITY ASSURANCE CONFIGURATION FOR REMOTE AGENT COMMUNICATION
- Publication number 20170237857
- Publication date Aug 17, 2017
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONFIGURATION FOR DYNAMICALLY DISPLAYING LANGUAGE INTERPRETATION/TR...
- Publication number 20170212885
- Publication date Jul 27, 2017
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SIP HEADER CONFIGURATION FOR IDENTIFYING DATA FOR LANGUAGE INTERPRE...
- Publication number 20170214611
- Publication date Jul 27, 2017
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
LANGUAGE INTERPRETATION/TRANSLATION RESOURCE CONFIGURATION
- Publication number 20170046337
- Publication date Feb 16, 2017
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MULTI-CHANNEL CROSS-MODALITY SYSTEM FOR PROVIDING LANGUAGE INTERPRE...
- Publication number 20160364383
- Publication date Dec 15, 2016
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTOMATED ESCALATION AGENT SYSTEM FOR LANGUAGE INTERPRETATION
- Publication number 20160299887
- Publication date Oct 13, 2016
- Language Line Services, Inc.
- Jeffrey Cordell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Remotely Monitoring Call Center Statistics
- Publication number 20080037761
- Publication date Feb 14, 2008
- West Corporation
- Jeffrey William Cordell
- G06 - COMPUTING CALCULATING COUNTING

Jeffrey William Cordell

Person

Patents Grantslast 30 patents

Configuration for providing a service through a mobile language int...

Resiliency configuration for a cloud-based contact center system

Configuration for simulating an interactive voice response system f...

Configuration for transitioning a communication from an automated s...

Queue prioritization system for managing language interpretation se...

Language identification system for live language interpretation via...

Testing configuration for assessing user-agent communication

Third-party outdial process for establishing a language interpretat...

Monitoring and management configuration for agent activity

Configuration for remote multi-channel language interpretation perf...

Method and apparatus of processing caller responses

Quality control configuration for machine interpretation sessions

Configuration for simulating a video remote interpretation session

Method and apparatus of providing live support service in a notific...

Providing data messaging support by intercepting and processing rec...

Providing data messaging support by intercepting and processing rec...

Identifying recorded call data segments of interest

Performing automated event services to registered end users

Process for acoustic amplification in a mobile device application

Providing data messaging support by intercepting and redirecting re...

Parabolic-shaped receptacle for a computing device with an audio de...

Mobile computing device receptacle with an acoustic amplification c...

Method and apparatus of processing caller responses

Multi-channel cross-modality system for providing language interpre...

Method and apparatus of providing live support service in a notific...

Parabolic-shaped receptacle and support mechanism for a computing d...

Providing data messaging support by intercepting and processing rec...

Providing data messaging support by intercepting and redirecting re...

Providing data messaging support by intercepting and processing rec...

Performing automated event services to registered end users

Patents Applicationslast 30 patents

COMPUTER-IMPLEMENTED METHOD FOR CONNECTING A USER TO A MOBILE TELEP...

SYSTEM FOR RENDERING ELECTRONIC MEDICAL RECORD DATA AND LANGUAGE IN...

MULTI-MODALITY ELECTRONIC INVITE ROUTING SYSTEM AND PROCESS FOR TEL...

QUEUE PRIORITIZATION SYSTEM FOR MANAGING LANGUAGE INTERPRETATION SE...

CONFIGURATION FOR PROVIDING A SERVICE THROUGH A MOBILE LANGUAGE INT...

RESILIENCY CONFIGURATION FOR A CLOUD-BASED CONTACT CENTER SYSTEM

LANGUAGE IDENTIFICATION SYSTEM FOR LIVE LANGUAGE INTERPRETATION VIA...

CONFIGURATION FOR TRANSITIONING A COMMUNICATION FROM AN AUTOMATED S...

CONFIGURATION FOR SIMULATING AN INTERACTIVE VOICE RESPONSE SYSTEM F...

CONSISTENT AUDIO GENERATION CONFIGURATION FOR A MULTI-MODAL LANGUAG...

CONFIGURATION FOR REMOTE MULTI-CHANNEL LANGUAGE INTERPRETATION PERF...

MONITORING AND MANAGEMENT CONFIGURATION FOR AGENT ACTIVITY

QUALITY CONTROL CONFIGURATION FOR MACHINE INTERPRETATION SESSIONS

CONFIGURATION FOR SIMULATING A VIDEO REMOTE INTERPRETATION SESSION

PARABOLIC-SHAPED RECEPTACLE AND SUPPORT MECHANISM FOR A COMPUTING D...

PROCESS FOR ACOUSTIC AMPLIFICATION IN A MOBILE DEVICE APPLICATION

MOBILE COMPUTING DEVICE RECEPTACLE WITH AN ACOUSTIC AMPLIFICATION C...

PARABOLIC-SHAPED RECEPTACLE FOR A COMPUTING DEVICE WITH AN AUDIO DE...

CONFIGURATION THAT PROVIDES AN AUGMENTED VOICE-BASED LANGUAGE INTER...

CONFIGURATION THAT PROVIDES AN AUGMENTED VIDEO REMOTE LANGUAGE INTE...

QUALITY ASSURANCE CONFIGURATION FOR REMOTE AGENT COMMUNICATION

CONFIGURATION FOR DYNAMICALLY DISPLAYING LANGUAGE INTERPRETATION/TR...

SIP HEADER CONFIGURATION FOR IDENTIFYING DATA FOR LANGUAGE INTERPRE...

LANGUAGE INTERPRETATION/TRANSLATION RESOURCE CONFIGURATION

MULTI-CHANNEL CROSS-MODALITY SYSTEM FOR PROVIDING LANGUAGE INTERPRE...

AUTOMATED ESCALATION AGENT SYSTEM FOR LANGUAGE INTERPRETATION

Remotely Monitoring Call Center Statistics