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Jennifer Lee
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Hays, KS, US
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Patents Grants
last 30 patents
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Patent Grant
Live-monitoring to trigger communication actions via an in-house ma...
Patent number
12,074,754
Issue date
Aug 27, 2024
Intradiem, Inc.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Adaptive rule trigger thresholds for managing contact center intera...
Patent number
11,665,044
Issue date
May 30, 2023
Intradiem, Inc.
Christopher Powell Busbee
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Optimized automation triggering in live-monitoring of agent instances
Patent number
11,329,861
Issue date
May 10, 2022
INTRADIEM, INC.
Christopher Powell Busbee
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
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Patent Application
Live-Monitoring to Trigger Communication Actions via an In-House Ma...
Publication number
20230388176
Publication date
Nov 30, 2023
Intradiem, Inc.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Live-Monitoring to Trigger Agent Instance Modification Actions via...
Publication number
20230308340
Publication date
Sep 28, 2023
Intradiem, Inc.
Matthew Grady McConnell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Adaptive Rule Trigger Thresholds For Managing Contact Center Intera...
Publication number
20230031855
Publication date
Feb 2, 2023
Intradiem, Inc.
Christopher Powell Busbee
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Optimized Automation Triggering in Live-Monitoring of Agent Instances
Publication number
20220029874
Publication date
Jan 27, 2022
Intradiem, Inc.
Christopher Powell Busbee
G06 - COMPUTING CALCULATING COUNTING