Jessie Young

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Seattle, WA, US

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Patents Grantslast 30 patents

Information Patent Grant
Customer contact service with real-time supervisor assistance
- Patent number 11,893,526
- Issue date Feb 6, 2024
- Amazon Technologies, Inc.
- Swaminathan Sivasubramanian
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods to analyze customer contacts
- Patent number 11,862,148
- Issue date Jan 2, 2024
- Amazon Technologies, Inc.
- Swaminathan Sivasubramanian
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
CUSTOMER CONTACT SERVICE WITH REAL-TIME AGENT ASSISTANCE
- Publication number 20210158234
- Publication date May 27, 2021
- AMAZON TECHNOLOGIES, INC.
- Swaminathan Sivasubramanian
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS TO ANALYZE CUSTOMER CONTACTS
- Publication number 20210158805
- Publication date May 27, 2021
- AMAZON TECHNOLOGIES, INC.
- Swaminathan Sivasubramanian
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CUSTOMER CONTACT SERVICE WITH REAL-TIME SUPERVISOR ASSISTANCE
- Publication number 20210158235
- Publication date May 27, 2021
- Amazon Technologies, Inc.
- Swaminathan Sivasubramanian
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ENRICHMENT OF CUSTOMER CONTACT DATA
- Publication number 20210158813
- Publication date May 27, 2021
- AMAZON TECHNOLOGIES, INC.
- Swaminathan Sivasubramanian
- G06 - COMPUTING CALCULATING COUNTING