Jibin George

Person

Maharashtra, IN

People

Patents Grantslast 30 patents

Information Patent Grant
System and method to safeguarding sensitive information in cobrowsi...
- Patent number 11,841,972
- Issue date Dec 12, 2023
- Avaya Management L.P.
- Harsimran Jeet Singh
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Interaction based suitable channel selection for queued customers
- Patent number 11,652,923
- Issue date May 16, 2023
- Avaya Inc.
- Jibin George
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
User guidance from gaze information during a communication session...
- Patent number 11,422,836
- Issue date Aug 23, 2022
- Avaya Management L.P.
- Kiran Barhate
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Connecting contact center resources using DLT for IOT solutions
- Patent number 11,416,819
- Issue date Aug 16, 2022
- Avaya Management L.P.
- Jibin George
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Fault detection and management in a real-time communication
- Patent number 11,417,340
- Issue date Aug 16, 2022
- Avaya Inc.
- Darren Holmes
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Single point secured mechanism to disable and enable the access to...
- Patent number 11,336,667
- Issue date May 17, 2022
- Avaya Inc.
- Jibin George
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Immediate call reconnection to a user of a disconnected client system
- Patent number 11,330,107
- Issue date May 10, 2022
- Avaya Inc.
- Pushkar Deole
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Interaction based suitable channel selection for queued customers
- Patent number 11,212,390
- Issue date Dec 28, 2021
- Avaya Inc.
- Jibin George
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Interaction determined auto-answer time
- Patent number 11,025,776
- Issue date Jun 1, 2021
- Avaya Inc.
- Jibin George
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Immediate call reconnection to the same agent in a contact center
- Patent number 10,827,072
- Issue date Nov 3, 2020
- Avaya Inc.
- Pushkar Deole
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for placing calls in a non-disturbing manner
- Patent number 10,547,741
- Issue date Jan 28, 2020
- Avaya Inc.
- Jibin George
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Immediate reconnection of a call to an agent in a contact center
- Patent number 10,135,985
- Issue date Nov 20, 2018
- Avaya Inc.
- Pushkar Deole
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Outbound internal calls initiated on behalf of a group of users
- Patent number 9,706,049
- Issue date Jul 11, 2017
- Avaya Inc.
- Jibin George
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Inbound contact center call disconnect buffer
- Patent number 9,374,468
- Issue date Jun 21, 2016
- Avaya Inc.
- Jibin George
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SELECTIVE FINE-TUNING OF SPEECH
- Publication number 20220415340
- Publication date Dec 29, 2022
- Avaya Management L.P.
- Kiran Barhate
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
USER GUIDANCE FROM GAZE INFORMATION DURING A COMMUNICATION SESSION...
- Publication number 20220382571
- Publication date Dec 1, 2022
- Avaya Management L.P.
- Kiran Barhate
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
RESOLUTION SELECTION AND DEPLOYMENT
- Publication number 20220292431
- Publication date Sep 15, 2022
- Avaya Management L.P.
- Harsimran Jeet Singh
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ADAPTABLE WARNINGS AND FEEDBACK
- Publication number 20220269517
- Publication date Aug 25, 2022
- Avaya Management L.P.
- Valentine C. Matula
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD TO SAFEGUARDING SENSITIVE INFORMATION IN COBROWSI...
- Publication number 20220121772
- Publication date Apr 21, 2022
- Avaya Management L.P.
- Harsimran Jeet Singh
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Interaction Based Suitable Channel Selection for Queued Customers
- Publication number 20220053094
- Publication date Feb 17, 2022
- AVAYA INC.
- Jibin George
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CONNECTING CONTACT CENTER RESOURCES USING DLT FOR IOT SOLUTIONS
- Publication number 20210374675
- Publication date Dec 2, 2021
- Avaya Management L.P.
- Jibin George
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Fault detection and management in a real-time communication
- Publication number 20210183394
- Publication date Jun 17, 2021
- AVAYA INC.
- Darren Holmes
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
IMMEDIATE CALL RECONNECTION TO A USER OF A DISCONNECTED CLIENT SYSTEM
- Publication number 20210144254
- Publication date May 13, 2021
- Avaya Inc.
- Pushkar Deole
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
INTERACTION BASED AUTO ANSWER TIME FOR BETTER PREPARED CONTACT CENT...
- Publication number 20210014356
- Publication date Jan 14, 2021
- AVAYA INC.
- Jibin George
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
PRIORITIZE RAISE HAND OPERATION IN A CONFERENCE FOR EFFICIENT AND T...
- Publication number 20210014074
- Publication date Jan 14, 2021
- AVAYA INC.
- Salil Dhawan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Interaction Based Suitable Channel Selection for Queued Customers
- Publication number 20200351403
- Publication date Nov 5, 2020
- AVAYA INC.
- Jibin George
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Single Point Secured Mechanism to Disable and Enable the Access to...
- Publication number 20200220886
- Publication date Jul 9, 2020
- AVAYA INC.
- Jibin George
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SECURING A CUSTOMER HISTORY IN A CONTACT CENTER
- Publication number 20200111104
- Publication date Apr 9, 2020
- AVAYA INC.
- Jibin George
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MULTIPLE AD HOC COMMUNICATION NETWORK CREATION AND MANAGEMENT
- Publication number 20200112535
- Publication date Apr 9, 2020
- AVAYA INC.
- Jibin George
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PRIORITIZATION OF ROUTING FOR ESCALATED COMMUNICATION SESSIONS IN A...
- Publication number 20200007685
- Publication date Jan 2, 2020
- AVAYA INC.
- Jibin George
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR PLACING CALLS IN A NON-DISTURBING MANNER
- Publication number 20190253555
- Publication date Aug 15, 2019
- AVAYA INC.
- Jibin George
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
AGENT SELECTION IN A CONTACT CENTER BASED ON LIKELIHOOD OF A COMMUN...
- Publication number 20190245976
- Publication date Aug 8, 2019
- AVAYA INC.
- Jibin George
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
OUTBOUND INTERNAL CALLS INITIATED ON BEHALF OF A GROUP OF USERS
- Publication number 20170099389
- Publication date Apr 6, 2017
- AVAYA INC.
- Jibin George
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
INBOUND CONTACT CENTER CALL DISCONNECT BUFFER
- Publication number 20150163361
- Publication date Jun 11, 2015
- Avaya, Inc.
- Jibin George
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Jibin George

Person

Patents Grantslast 30 patents

System and method to safeguarding sensitive information in cobrowsi...

Interaction based suitable channel selection for queued customers

User guidance from gaze information during a communication session...

Connecting contact center resources using DLT for IOT solutions

Fault detection and management in a real-time communication

Single point secured mechanism to disable and enable the access to...

Immediate call reconnection to a user of a disconnected client system

Interaction based suitable channel selection for queued customers

Interaction determined auto-answer time

Immediate call reconnection to the same agent in a contact center

Systems and methods for placing calls in a non-disturbing manner

Immediate reconnection of a call to an agent in a contact center

Outbound internal calls initiated on behalf of a group of users

Inbound contact center call disconnect buffer

Patents Applicationslast 30 patents

SELECTIVE FINE-TUNING OF SPEECH

USER GUIDANCE FROM GAZE INFORMATION DURING A COMMUNICATION SESSION...

RESOLUTION SELECTION AND DEPLOYMENT

ADAPTABLE WARNINGS AND FEEDBACK

SYSTEM AND METHOD TO SAFEGUARDING SENSITIVE INFORMATION IN COBROWSI...

Interaction Based Suitable Channel Selection for Queued Customers

CONNECTING CONTACT CENTER RESOURCES USING DLT FOR IOT SOLUTIONS

Fault detection and management in a real-time communication

IMMEDIATE CALL RECONNECTION TO A USER OF A DISCONNECTED CLIENT SYSTEM

INTERACTION BASED AUTO ANSWER TIME FOR BETTER PREPARED CONTACT CENT...

PRIORITIZE RAISE HAND OPERATION IN A CONFERENCE FOR EFFICIENT AND T...

Interaction Based Suitable Channel Selection for Queued Customers

Single Point Secured Mechanism to Disable and Enable the Access to...

SECURING A CUSTOMER HISTORY IN A CONTACT CENTER

MULTIPLE AD HOC COMMUNICATION NETWORK CREATION AND MANAGEMENT

PRIORITIZATION OF ROUTING FOR ESCALATED COMMUNICATION SESSIONS IN A...

SYSTEMS AND METHODS FOR PLACING CALLS IN A NON-DISTURBING MANNER

AGENT SELECTION IN A CONTACT CENTER BASED ON LIKELIHOOD OF A COMMUN...

OUTBOUND INTERNAL CALLS INITIATED ON BEHALF OF A GROUP OF USERS

INBOUND CONTACT CENTER CALL DISCONNECT BUFFER