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Jim Barnett
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Auburndale, MA, US
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Patents Grants
last 30 patents
Information
Patent Grant
Interaction management system and methods of use
Patent number
10,841,426
Issue date
Nov 17, 2020
James Harmon Barnett
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System for interacting with a web visitor
Patent number
10,275,332
Issue date
Apr 30, 2019
Andrey V. Ryabchun
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for single logout of applications
Patent number
10,057,354
Issue date
Aug 21, 2018
Jim H. Barnett
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System for analyzing interactions and reporting analytic results to...
Patent number
9,992,336
Issue date
Jun 5, 2018
Genesys Telecommunications Laboratories, Inc.
Mark David Scott
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System for interacting with a web visitor
Patent number
9,703,668
Issue date
Jul 11, 2017
Genesys Telecommunications Laboratories, Inc.
Andrey Ryabchun
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for application inactivity control
Patent number
9,632,824
Issue date
Apr 25, 2017
Genesys Telecommunications Laboratories, Inc.
Michael J. Lyubinin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Interaction management system and methods of use
Patent number
9,537,924
Issue date
Jan 3, 2017
Genesys Telecommunications Laboratories, Inc.
James Harmon Barnett
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System for analyzing interactions and reporting analytic results to...
Patent number
9,124,697
Issue date
Sep 1, 2015
Genesys Telecommunications Laboratories, Inc.
Mark Scott
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Unified command and control of a multiplicity of heterogeneous syst...
Patent number
8,503,660
Issue date
Aug 6, 2013
Aspect Software, Inc.
James Barnett
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Single workflow for colloborative network routing over heteogeneous...
Patent number
8,503,661
Issue date
Aug 6, 2013
Aspect Software, Inc.
James Barnett
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System for analyzing interactions and reporting analytic results to...
Patent number
8,463,606
Issue date
Jun 11, 2013
Genesys Telecommunications Laboratories, Inc.
Mark Scott
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Network router for heterogeneous ACD system
Patent number
8,229,098
Issue date
Jul 24, 2012
Aspect Software, Inc.
James Barnett
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automated performance monitoring for contact management system
Patent number
8,199,900
Issue date
Jun 12, 2012
Aspect Software, Inc.
James Barnett
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Reversible logic for widget and markup language generation
Patent number
7,634,722
Issue date
Dec 15, 2009
Aspect Software, Inc.
James Barnett
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Text segmentation and identification of topic using language models
Patent number
6,052,657
Issue date
Apr 18, 2000
Dragon Systems, Inc.
Jonathan P. Yamron
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
SYSTEM FOR INTERACTING WITH A WEB VISITOR
Publication number
20170308455
Publication date
Oct 26, 2017
Genesys Telecommunications Laboratories, Inc.
Andrey V. Ryabchun
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
INTERACTION MANAGEMENT SYSTEM AND METHODS OF USE
Publication number
20170118342
Publication date
Apr 27, 2017
Genesys Telecommunications Laboratories, Inc.
James Harmon Barnett
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM FOR ANALYZING INTERACTIONS AND REPORTING ANALYTIC RESULTS TO...
Publication number
20150373196
Publication date
Dec 24, 2015
Genesys Telecommunications Laboratories, Inc.
Mark David Scott
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEM AND METHOD FOR SINGLE LOGOUT OF APPLICATIONS
Publication number
20150350338
Publication date
Dec 3, 2015
Genesys Telecommunications Laboratories, Inc.
Jim H. Barnett
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR APPLICATION INACTIVITY CONTROL
Publication number
20150347209
Publication date
Dec 3, 2015
Genesys Telecommunications Laboratories, Inc.
Michael J. Lyubinin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM FOR ANALYZING INTERACTIONS AND REPORTING ANALYTIC RESULTS TO...
Publication number
20130246053
Publication date
Sep 19, 2013
Genesys Telecommunications Laboratories, Inc.
Mark Scott
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
System for Interacting with a Web Visitor
Publication number
20130124641
Publication date
May 16, 2013
Andrey Ryabchun
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Interaction Management System and Methods of Use
Publication number
20110185293
Publication date
Jul 28, 2011
James Harmon Barnett
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
System for Analyzing Interactions and Reporting Analytic Results to...
Publication number
20110010173
Publication date
Jan 13, 2011
Mark Scott
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Single Workflow For Colloborative Network Routing Over Heteogeneous...
Publication number
20090274291
Publication date
Nov 5, 2009
Aspect Software Inc.
James Barnett
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Network Router For Heterogeneous ACD System
Publication number
20090274293
Publication date
Nov 5, 2009
Aspect Software Inc.
James Barnett
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Unified Command and Control of a Multiplicity of Heterogeneous Syst...
Publication number
20090067611
Publication date
Mar 12, 2009
Aspect Software Inc.
James Barnett
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Automated performance monitoring for contact management system
Publication number
20070112953
Publication date
May 17, 2007
Aspect Communications Corporation
James Barnett
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Reversible logic for widget and markup language generation
Publication number
20060206804
Publication date
Sep 14, 2006
James Barnett
G06 - COMPUTING CALCULATING COUNTING