Joao Carmo

Person

Oporto, PT

People

Patents Grantslast 30 patents

Information Patent Grant
System and method for communication analysis for use with agent ass...
- Patent number 11,706,339
- Issue date Jul 18, 2023
- TALKDESK, INC.
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for SMS and email enabled automated agent assista...
- Patent number 10,827,071
- Issue date Nov 3, 2020
- TALKDESK INC.
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BAS...
- Publication number 20230029707
- Publication date Feb 2, 2023
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR TEXT-ENABLED AUTOMATED AGENT ASSISTANCE WITHI...
- Publication number 20210004536
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE NEXT ACTIONS WITHI...
- Publication number 20210004821
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED SMART NOTES USING AGENT ASSIST WITH...
- Publication number 20210004823
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED SCHEDULING USING AGENT ASSIST WITHI...
- Publication number 20210004825
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR ESCALATION USING AGENT ASSIST WITHIN A CLOUD-...
- Publication number 20210004832
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR COMMUNICATION ANALYSIS FOR USE WITH AGENT ASS...
- Publication number 20210004834
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR TEXT-ENABLED AUTOMATED AGENT ASSISTANCE WITHI...
- Publication number 20210005192
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR SPEECH-ENABLED AUTOMATED AGENT ASSISTANCE WIT...
- Publication number 20210006660
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEM AND METHOD FOR SPEECH-ENABLED AUTOMATED AGENT ASSISTANCE WIT...
- Publication number 20210005206
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR SMS AND EMAIL ENABLED AUTOMATED AGENT ASSISTA...
- Publication number 20210004819
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AN AGENT ASSIST UNIFIED INTERFACE WITHIN A CL...
- Publication number 20210004826
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR REAL-TIME AGENT ASSIST WITHIN A CLOUD-BASED C...
- Publication number 20210004829
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AGENT ASSIST ERROR CORRECTION AND DETECTION W...
- Publication number 20210004830
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR ESCALATION USING AGENT ASSIST WITHIN A CLOUD-...
- Publication number 20210006657
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BAS...
- Publication number 20210004817
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR QUERYING MULTIPLE INFORMATION SOURCES USING A...
- Publication number 20210004833
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BAS...
- Publication number 20210004818
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE NEXT ACTIONS WITHI...
- Publication number 20210004820
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED SMART NOTES USING AGENT ASSIST WITH...
- Publication number 20210004822
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AN AGENT ASSIST UNIFIED INTERFACE WITHIN A CL...
- Publication number 20210004827
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AGENT ASSIST ERROR CORRECTION AND DETECTION W...
- Publication number 20210004831
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATED SCHEDULING USING AGENT ASSIST WITHI...
- Publication number 20210004824
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR REAL-TIME AGENT ASSIST WITHIN A CLOUD-BASED C...
- Publication number 20210004828
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR COMMUNICATION ANALYSIS FOR USE WITH AGENT ASS...
- Publication number 20210004835
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR PRE-POPULATING FORMS USING AGENT ASSIST WITHI...
- Publication number 20210004836
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR PRE-POPULATING FORMS USING AGENT ASSIST WITHI...
- Publication number 20210004837
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR QUERYING MULTIPLE INFORMATION SOURCES USING A...
- Publication number 20210005207
- Publication date Jan 7, 2021
- Talkdesk, Inc
- Jafar Adibi
- G06 - COMPUTING CALCULATING COUNTING

Person

Patents Grantslast 30 patents

System and method for communication analysis for use with agent ass...

System and method for SMS and email enabled automated agent assista...

Patents Applicationslast 30 patents

SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BAS...

SYSTEM AND METHOD FOR TEXT-ENABLED AUTOMATED AGENT ASSISTANCE WITHI...

SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE NEXT ACTIONS WITHI...

SYSTEM AND METHOD FOR AUTOMATED SMART NOTES USING AGENT ASSIST WITH...

SYSTEM AND METHOD FOR AUTOMATED SCHEDULING USING AGENT ASSIST WITHI...

SYSTEM AND METHOD FOR ESCALATION USING AGENT ASSIST WITHIN A CLOUD-...

SYSTEM AND METHOD FOR COMMUNICATION ANALYSIS FOR USE WITH AGENT ASS...

SYSTEM AND METHOD FOR TEXT-ENABLED AUTOMATED AGENT ASSISTANCE WITHI...

SYSTEM AND METHOD FOR SPEECH-ENABLED AUTOMATED AGENT ASSISTANCE WIT...

SYSTEM AND METHOD FOR SPEECH-ENABLED AUTOMATED AGENT ASSISTANCE WIT...

SYSTEM AND METHOD FOR SMS AND EMAIL ENABLED AUTOMATED AGENT ASSISTA...

SYSTEM AND METHOD FOR AN AGENT ASSIST UNIFIED INTERFACE WITHIN A CL...

SYSTEM AND METHOD FOR REAL-TIME AGENT ASSIST WITHIN A CLOUD-BASED C...

SYSTEM AND METHOD FOR AGENT ASSIST ERROR CORRECTION AND DETECTION W...

SYSTEM AND METHOD FOR ESCALATION USING AGENT ASSIST WITHIN A CLOUD-...

SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BAS...

SYSTEM AND METHOD FOR QUERYING MULTIPLE INFORMATION SOURCES USING A...

SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BAS...

SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE NEXT ACTIONS WITHI...

SYSTEM AND METHOD FOR AUTOMATED SMART NOTES USING AGENT ASSIST WITH...

SYSTEM AND METHOD FOR AN AGENT ASSIST UNIFIED INTERFACE WITHIN A CL...

SYSTEM AND METHOD FOR AGENT ASSIST ERROR CORRECTION AND DETECTION W...

SYSTEM AND METHOD FOR AUTOMATED SCHEDULING USING AGENT ASSIST WITHI...

SYSTEM AND METHOD FOR REAL-TIME AGENT ASSIST WITHIN A CLOUD-BASED C...

SYSTEM AND METHOD FOR COMMUNICATION ANALYSIS FOR USE WITH AGENT ASS...

SYSTEM AND METHOD FOR PRE-POPULATING FORMS USING AGENT ASSIST WITHI...

SYSTEM AND METHOD FOR PRE-POPULATING FORMS USING AGENT ASSIST WITHI...

SYSTEM AND METHOD FOR QUERYING MULTIPLE INFORMATION SOURCES USING A...