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Joel Werdell
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Seattle, WA, US
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Patents Grants
last 30 patents
Information
Patent Grant
Coach-assist controller for customer service representative (CSR) i...
Patent number
11,900,300
Issue date
Feb 13, 2024
T-Mobile USA, Inc.
James Ellison
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Voice control and telecommunications service integration
Patent number
11,671,826
Issue date
Jun 6, 2023
T-Mobile USA, Inc.
James Ellison
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Real-time integration of machine intelligence into client messaging...
Patent number
11,528,240
Issue date
Dec 13, 2022
T-Mobile USA, Inc.
Joel Werdell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Real-time integration of machine intelligence into client messaging...
Patent number
11,153,236
Issue date
Oct 19, 2021
T-Mobile USA, Inc.
Joel Werdell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Voice control and telecommunications service integration
Patent number
10,771,969
Issue date
Sep 8, 2020
T-Mobile USA, Inc.
James Ellison
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Predictive service for smart routing
Patent number
10,715,670
Issue date
Jul 14, 2020
T-Mobile USA, Inc.
Ryan Yokel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Untrusted device access to services over a cellular network
Patent number
10,555,172
Issue date
Feb 4, 2020
T-Mobile USA, Inc.
Joel Werdell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Untrusted device access to services over a cellular network
Patent number
10,511,969
Issue date
Dec 17, 2019
T-Mobile USA, Inc.
Joel Werdell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
REAL-TIME INTEGRATION OF MACHINE INTELLIGENCE INTO CLIENT MESSAGING...
Publication number
20210409360
Publication date
Dec 30, 2021
T-Mobile USA, Inc.
Joel Werdell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Coach-Assist Controller for Customer Service Representative (CSR) I...
Publication number
20210390491
Publication date
Dec 16, 2021
T-Mobile USA, Inc.
James Ellison
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
ASSISTANCE FOR CUSTOMER SERVICE AGENTS
Publication number
20210350385
Publication date
Nov 11, 2021
T-Mobile USA, Inc.
James Ellison
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
ASSISTANCE FOR CUSTOMER SERVICE AGENTS
Publication number
20210350384
Publication date
Nov 11, 2021
T-Mobile USA, Inc.
James Ellison
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
VOICE CONTROL AND TELECOMMUNICATIONS SERVICE INTEGRATION
Publication number
20200351659
Publication date
Nov 5, 2020
T-Mobile, USA, Inc.
James Ellison
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
PREDICTIVE SERVICE FOR SMART ROUTING
Publication number
20200162614
Publication date
May 21, 2020
T-Mobile USA, Inc.
Ryan Yokel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
ORTHOGONAL DATASET ARTIFICIAL INTELLIGENCE TECHNIQUES TO IMPROVE CU...
Publication number
20200074476
Publication date
Mar 5, 2020
T-Mobile USA, Inc.
James Ellison
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
REAL-TIME INTEGRATION OF MACHINE INTELLIGENCE INTO CLIENT MESSAGING...
Publication number
20180183740
Publication date
Jun 28, 2018
T-Mobile, USA, Inc.
Joel Werdell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
UNTRUSTED DEVICE ACCESS TO SERVICES OVER A CELLULAR NETWORK
Publication number
20180077573
Publication date
Mar 15, 2018
T-Mobile USA, Inc.
Joel Werdell
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
VOICE CONTROL AND TELECOMMUNICATIONS SERVICE INTEGRATION
Publication number
20180014189
Publication date
Jan 11, 2018
T-Mobile, USA, Inc.
James Ellison
G10 - MUSICAL INSTRUMENTS ACOUSTICS