John Arthur Ricketts

Person

Willowbrook, IL, US

People

Patents Grantslast 30 patents

Information Patent Grant
Verifiable data destruction in a database
- Patent number 10,169,606
- Issue date Jan 1, 2019
- International Business Machines Corporation
- John W. Bell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Verifiable data destruction in a database
- Patent number 9,892,276
- Issue date Feb 13, 2018
- International Business Machines Corporation
- John W. Bell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for analyzing contact studies
- Patent number 9,846,846
- Issue date Dec 19, 2017
- International Business Machines Corporation
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Forecast-less service capacity management
- Patent number 8,862,729
- Issue date Oct 14, 2014
- International Business Machines Corporation
- John A. Ricketts
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Managing business process calendars
- Patent number 8,843,387
- Issue date Sep 23, 2014
- International Business Machines Corporation
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call routing between shared service centers
- Patent number 8,774,389
- Issue date Jul 8, 2014
- International Business Machines Corporation
- Steven M. Kagan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Forecast-less service capacity management
- Patent number 8,612,578
- Issue date Dec 17, 2013
- International Business Machines Corporation
- John A. Ricketts
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method, system and program product for funding an outsourcing project
- Patent number 8,606,613
- Issue date Dec 10, 2013
- International Business Machines Corporation
- Katherine C. Hegmann
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method, system and program product for planning and managing a call...
- Patent number 8,019,636
- Issue date Sep 13, 2011
- International Business Machines Corporation
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Classification for small collections of high-value entities
- Patent number 8,001,060
- Issue date Aug 16, 2011
- International Business Machines Corporation
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Resource optimization system, method and computer program for busin...
- Patent number 7,885,848
- Issue date Feb 8, 2011
- International Business Machines Corporation
- Steven M. Kagan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system of managing a business process
- Patent number 7,881,961
- Issue date Feb 1, 2011
- International Business Machines Corporation
- John A. Ricketts
- Y02 - TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMA...
Information Patent Grant
Method and system for planning and managing multiple projects on de...
- Patent number 7,844,480
- Issue date Nov 30, 2010
- International Business Machines Corporation
- John A. Ricketts
- Y02 - TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMA...
Information Patent Grant
Call center study method and system
- Patent number 7,720,214
- Issue date May 18, 2010
- International Business Machines Corporation
- John Arthur Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Simulating services on demand
- Patent number 7,656,802
- Issue date Feb 2, 2010
- International Business Machines Corporation
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Simulation of business transformation outsourcing of sourcing, proc...
- Patent number 7,548,872
- Issue date Jun 16, 2009
- International Business Machines Corporation
- Les Keay
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Simulation of business transformation outsourcing
- Patent number 7,548,871
- Issue date Jun 16, 2009
- International Business Machines Corporation
- John Arthur Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System for classification of small collections of high-value entities
- Patent number 7,483,865
- Issue date Jan 27, 2009
- International Business Machines Corporation
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Technique for classification of small collections of high-value ent...
- Patent number 7,461,034
- Issue date Dec 2, 2008
- International Business Machines Corporation
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Classification method and system for small collections of high-valu...
- Patent number 7,346,594
- Issue date Mar 18, 2008
- International Business Machines Corporation
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Navigation among conditional questions and answers in computer and...
- Patent number 6,795,828
- Issue date Sep 21, 2004
- International Business Machines Corporation
- John Arthur Ricketts
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
DETECTING CONVERGENCE OF ENTITIES FOR EVENT PREDICTION
- Publication number 20180232647
- Publication date Aug 16, 2018
- International Business Machines Corporation
- Richard M. Appleby
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR ANALYZING CONTACT STUDIES
- Publication number 20180068240
- Publication date Mar 8, 2018
- International Business Machines Corporation
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
VERIFIABLE DATA DESTRUCTION IN A DATABASE
- Publication number 20170132429
- Publication date May 11, 2017
- International Business Machines Corporation
- John W. Bell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
VERIFIABLE DATA DESTRUCTION IN A DATABASE
- Publication number 20170132266
- Publication date May 11, 2017
- International Business Machines Corporation
- John W. Bell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR IMPLEMENTATION OF ENGINEERED KEY PERFORMANCE...
- Publication number 20150039401
- Publication date Feb 5, 2015
- International Business Machines Corporation
- John Arthur Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MANAGING BUSINESS PROCESS CALENDARS
- Publication number 20140350988
- Publication date Nov 27, 2014
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Forecast-Less Service Capacity Management
- Publication number 20140046639
- Publication date Feb 13, 2014
- International Business Machines Corporation
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MULTI-PROJECT PORTFOLIO OPTIMIZATION
- Publication number 20140032256
- Publication date Jan 30, 2014
- International Business Machines Corporation
- Howard M. HESS
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
FORECAST-LESS SERVICE CAPACITY MANAGEMENT
- Publication number 20120232868
- Publication date Sep 13, 2012
- International Business Machines Corporation
- JOHN A. RICKETTS
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
EFFICIENT FRONTIER AND ATTAINMENT RATE FOR BUSINESS TRANSFORMATION...
- Publication number 20120166236
- Publication date Jun 28, 2012
- Steven M. Kagan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
OPTIMIZING MANAGED BUSINESS PROCESSES
- Publication number 20090138300
- Publication date May 28, 2009
- International Business Machines Corporation
- Steven M. KAGAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR SELECTING SHARED SERVICE CENTERS
- Publication number 20090089118
- Publication date Apr 2, 2009
- International Business Machines Corporation
- Steven M. KAGAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
QUANTIFYING AND ANALYZING BACK OFFICE AND FIELD SERVICE PROCESSES
- Publication number 20090049394
- Publication date Feb 19, 2009
- International Business Machines Corporation
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MANAGING BUSINESS PROCESS CALENDARS
- Publication number 20090043632
- Publication date Feb 12, 2009
- International Business Machines Corporation
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Classification Method and System for Small Collections of High-Valu...
- Publication number 20080281770
- Publication date Nov 13, 2008
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR ANALYZING CONTACT STUDIES
- Publication number 20080112557
- Publication date May 15, 2008
- International Business Machines Corporation
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SIMULATING SERVICES ON DEMAND
- Publication number 20080112321
- Publication date May 15, 2008
- International Business Machines Corporation
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Classification Method and System for Small Collections of High-Valu...
- Publication number 20080071707
- Publication date Mar 20, 2008
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Classification Method and System for Small Collections of High-Valu...
- Publication number 20080065579
- Publication date Mar 13, 2008
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Classification method and system for small collections of high-valu...
- Publication number 20070112697
- Publication date May 17, 2007
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Throughput accounting for professional, scientific and technical se...
- Publication number 20070112652
- Publication date May 17, 2007
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Call routing between shared service centers
- Publication number 20070064912
- Publication date Mar 22, 2007
- International Business Machines Corporation
- Steven M. Kagan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Resource buffer sizing under replenishment for services
- Publication number 20070058650
- Publication date Mar 15, 2007
- International Business Machines Corporation
- John A. Ricketts
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Efficient Frontier and Attainment Rate for Business Transformation...
- Publication number 20070038502
- Publication date Feb 15, 2007
- International Business Machines Corporation
- Steven M. Kagan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Call center study method and system
- Publication number 20060188085
- Publication date Aug 24, 2006
- International Business Machines Corporation
- John Arthur Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Resource optimization system, method and computer program for busin...
- Publication number 20060184412
- Publication date Aug 17, 2006
- International Business Machines Corporation
- Steven M. Kagan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method and system of managing a business process
- Publication number 20060178923
- Publication date Aug 10, 2006
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method and system for planning and managing multiple projects on de...
- Publication number 20060167732
- Publication date Jul 27, 2006
- International Business Machines Corporation
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method, system and program product for funding an outsourcing project
- Publication number 20060080119
- Publication date Apr 13, 2006
- INTERNATION BUSINESS MACHINES CORPORATION
- Katherine C. Hegmann
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method, system and program product for planning and managing a call...
- Publication number 20060074700
- Publication date Apr 6, 2006
- International Business Machines Corporation
- John A. Ricketts
- G06 - COMPUTING CALCULATING COUNTING

John Arthur Ricketts

Person

Patents Grantslast 30 patents

Verifiable data destruction in a database

Verifiable data destruction in a database

Method and system for analyzing contact studies

Forecast-less service capacity management

Managing business process calendars

Call routing between shared service centers

Forecast-less service capacity management

Method, system and program product for funding an outsourcing project

Method, system and program product for planning and managing a call...

Classification for small collections of high-value entities

Resource optimization system, method and computer program for busin...

Method and system of managing a business process

Method and system for planning and managing multiple projects on de...

Call center study method and system

Simulating services on demand

Simulation of business transformation outsourcing of sourcing, proc...

Simulation of business transformation outsourcing

System for classification of small collections of high-value entities

Technique for classification of small collections of high-value ent...

Classification method and system for small collections of high-valu...

Navigation among conditional questions and answers in computer and...

Patents Applicationslast 30 patents

DETECTING CONVERGENCE OF ENTITIES FOR EVENT PREDICTION

METHOD AND SYSTEM FOR ANALYZING CONTACT STUDIES

VERIFIABLE DATA DESTRUCTION IN A DATABASE

VERIFIABLE DATA DESTRUCTION IN A DATABASE

METHOD AND SYSTEM FOR IMPLEMENTATION OF ENGINEERED KEY PERFORMANCE...

MANAGING BUSINESS PROCESS CALENDARS

Forecast-Less Service Capacity Management

MULTI-PROJECT PORTFOLIO OPTIMIZATION

FORECAST-LESS SERVICE CAPACITY MANAGEMENT

EFFICIENT FRONTIER AND ATTAINMENT RATE FOR BUSINESS TRANSFORMATION...

OPTIMIZING MANAGED BUSINESS PROCESSES

METHOD AND SYSTEM FOR SELECTING SHARED SERVICE CENTERS

QUANTIFYING AND ANALYZING BACK OFFICE AND FIELD SERVICE PROCESSES

MANAGING BUSINESS PROCESS CALENDARS

Classification Method and System for Small Collections of High-Valu...

METHOD AND SYSTEM FOR ANALYZING CONTACT STUDIES

SIMULATING SERVICES ON DEMAND

Classification Method and System for Small Collections of High-Valu...

Classification Method and System for Small Collections of High-Valu...

Classification method and system for small collections of high-valu...

Throughput accounting for professional, scientific and technical se...

Call routing between shared service centers

Resource buffer sizing under replenishment for services

Efficient Frontier and Attainment Rate for Business Transformation...

Call center study method and system

Resource optimization system, method and computer program for busin...

Method and system of managing a business process

Method and system for planning and managing multiple projects on de...

Method, system and program product for funding an outsourcing project

Method, system and program product for planning and managing a call...