John Costello

Person

Co. Galway, IE

People

Patents Grantslast 30 patents

Information Patent Grant
Privacy control for meeting recordings
- Patent number 11,916,985
- Issue date Feb 27, 2024
- Cisco Technology, Inc.
- John Costello
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Personalized services based on confirmed proximity of user
- Patent number 11,831,650
- Issue date Nov 28, 2023
- Cisco Technology, Inc.
- Jochen C. Schirdewahn
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Turn authentication using SIP channel discovery
- Patent number 11,533,179
- Issue date Dec 20, 2022
- Cisco Technology, Inc.
- Ollie Fagan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Chat room access control
- Patent number 11,444,900
- Issue date Sep 13, 2022
- Cisco Technology, Inc.
- John Costello
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Seamless guest access to spaces and meetings
- Patent number 11,233,797
- Issue date Jan 25, 2022
- Cisco Technology, Inc.
- Owen Brendan Friel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Personalized services based on confirmed proximity of user
- Patent number 11,095,659
- Issue date Aug 17, 2021
- Cisco Technology, Inc.
- Jochen C. Schirdewahn
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Prioritization of collaboration messages and groups
- Patent number 10,673,799
- Issue date Jun 2, 2020
- Cisco Technology, Inc.
- John Joseph Costello
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Certificate-based call identification and routing
- Patent number 10,581,829
- Issue date Mar 3, 2020
- Cisco Technology, Inc.
- Suneth Mercian Wilathgamuwage Don
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Chat room access control
- Patent number 10,574,609
- Issue date Feb 25, 2020
- Cisco Technology, Inc.
- John Costello
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method of operating a contact center
- Patent number 9,247,070
- Issue date Jan 26, 2016
- Avaya Inc.
- Patrick Hession
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Management of contact lists
- Patent number 9,232,060
- Issue date Jan 5, 2016
- Avaya Inc.
- John Costello
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Intelligent tagging for multimedia call recording purposes using co...
- Patent number 9,049,291
- Issue date Jun 2, 2015
- Avaya Inc.
- Thomas Moran
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for automatically managing participation at a mee...
- Patent number 9,024,993
- Issue date May 5, 2015
- RPX CLEARINGHOUSE LLC
- Patrick Hession
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for analysing an interactive voice response system
- Patent number 8,934,618
- Issue date Jan 13, 2015
- Avaya Inc.
- John Costello
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Managing recordings of communications sessions
- Patent number 8,897,428
- Issue date Nov 25, 2014
- Avaya Inc.
- Martin Walker
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Routing communication sessions in a contact center
- Patent number 8,873,737
- Issue date Oct 28, 2014
- Avaya Inc.
- Thomas Moran
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for notifying participants of topics in an ongoin...
- Patent number 8,849,907
- Issue date Sep 30, 2014
- Rockstar Consortium US LP
- Patrick Hession
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for replaying a portion of a multi-party audio in...
- Patent number 8,547,880
- Issue date Oct 1, 2013
- Avaya Inc.
- John H. Yoakum
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for aurally positioning voice signals in a contac...
- Patent number 8,363,810
- Issue date Jan 29, 2013
- Avaya Inc.
- John H. Yoakum
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for controlling audio in a collaboration environment
- Patent number 8,144,633
- Issue date Mar 27, 2012
- Avaya Inc.
- John H. Yoakum
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for automatically managing participation at a mee...
- Patent number 8,121,269
- Issue date Feb 21, 2012
- Rockstar Bidco LP
- Patrick Hession
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for management of queues in contact centers
- Patent number 7,796,747
- Issue date Sep 14, 2010
- Nortel Networks Limited
- Tony McCormack
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
PRIVACY CONTROL FOR MEETING RECORDINGS
- Publication number 20240121283
- Publication date Apr 11, 2024
- Cisco Technology, Inc.
- John Costello
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TURN AUTHENTICATION USING SIP CHANNEL DISCOVERY
- Publication number 20220052850
- Publication date Feb 17, 2022
- Cisco Technology, Inc.
- Ollie Fagan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
PERSONALIZED SERVICES BASED ON CONFIRMED PROXIMITY OF USER
- Publication number 20210352081
- Publication date Nov 11, 2021
- Cisco Technology, Inc.
- Jochen C. Schirdewahn
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SEAMLESS GUEST ACCESS TO SPACES AND MEETINGS
- Publication number 20200382511
- Publication date Dec 3, 2020
- Cisco Technology, Inc.
- Owen Brendan Friel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CHAT ROOM ACCESS CONTROL
- Publication number 20200195596
- Publication date Jun 18, 2020
- Cisco Technology, Inc.
- John COSTELLO
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
PERSONALIZED SERVICES BASED ON CONFIRMED PROXIMITY OF USER
- Publication number 20190372988
- Publication date Dec 5, 2019
- Cisco Technology, Inc.
- Jochen C. Schirdewahn
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PRIORITIZATION OF COLLABORATION MESSAGES AND GROUPS
- Publication number 20180324133
- Publication date Nov 8, 2018
- Cisco Technology, Inc.
- John Joseph Costello
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CHAT ROOM ACCESS CONTROL
- Publication number 20180006982
- Publication date Jan 4, 2018
- Cisco Technology, Inc.
- John COSTELLO
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Managing Recordings of Communications Sessions
- Publication number 20120271942
- Publication date Oct 25, 2012
- AVAYA INC.
- Martin Walker
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and Method for Automatically Managing Participation at a Mee...
- Publication number 20120158848
- Publication date Jun 21, 2012
- Rockstar Bidco L.P.
- Patrick Hession
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Routing Communication Sessions in a Contact Center
- Publication number 20120057691
- Publication date Mar 8, 2012
- AVAYA INC.
- Thomas Moran
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Methods and Systems for Managing Customer Contacts in a Contact Center
- Publication number 20110153378
- Publication date Jun 23, 2011
- Nortel Networks Limited
- John Costello
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR REPLAYING A PORTION OF A MULTI-PARTY AUDIO IN...
- Publication number 20110077755
- Publication date Mar 31, 2011
- Nortel Networks Limited
- John H. Yoakum
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND SYSTEM FOR CONTROLLING AUDIO IN A COLLABORATION ENVIRONMENT
- Publication number 20110069643
- Publication date Mar 24, 2011
- Nortel Networks Limited
- John H. Yoakum
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND SYSTEM FOR AURALLY POSITIONING VOICE SIGNALS IN A CONTAC...
- Publication number 20110058662
- Publication date Mar 10, 2011
- Nortel Networks Limited
- John H. Yoakum
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Intelligent Tagging for Multimedia Call Recording Purposes Using Co...
- Publication number 20110002451
- Publication date Jan 6, 2011
- Nortel Networks Limited
- Thomas Moran
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method for Analysing an Interactive Voice Response System
- Publication number 20100166158
- Publication date Jul 1, 2010
- Nortel Networks Limited
- John Costello
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ABILITY TO CREATE A PREFERRED PROFILE FOR THE AGENT IN A CUSTOMER I...
- Publication number 20100131876
- Publication date May 27, 2010
- NORTEL NETWORKS LIMITED
- Frank MCGUIRE
- A63 - SPORTS GAMES AMUSEMENTS
Information Patent Application
MANAGEMENT OF CONTACT LISTS
- Publication number 20100091967
- Publication date Apr 15, 2010
- Nortel Networks Limited
- John Costello
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method of Operating A Contact Center
- Publication number 20100077082
- Publication date Mar 25, 2010
- NORTEL NETWORKS LIMITED
- Patrick Hession
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Managing Recordings of Communications Sessions
- Publication number 20080298253
- Publication date Dec 4, 2008
- Nortel Networks Limited
- Martin Walker
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

John Costello

Person

Patents Grantslast 30 patents

Privacy control for meeting recordings

Personalized services based on confirmed proximity of user

Turn authentication using SIP channel discovery

Chat room access control

Seamless guest access to spaces and meetings

Personalized services based on confirmed proximity of user

Prioritization of collaboration messages and groups

Certificate-based call identification and routing

Chat room access control

Method of operating a contact center

Management of contact lists

Intelligent tagging for multimedia call recording purposes using co...

System and method for automatically managing participation at a mee...

Method for analysing an interactive voice response system

Managing recordings of communications sessions

Routing communication sessions in a contact center

System and method for notifying participants of topics in an ongoin...

Method and system for replaying a portion of a multi-party audio in...

Method and system for aurally positioning voice signals in a contac...

Method and system for controlling audio in a collaboration environment

System and method for automatically managing participation at a mee...

Method and system for management of queues in contact centers

Patents Applicationslast 30 patents

PRIVACY CONTROL FOR MEETING RECORDINGS

TURN AUTHENTICATION USING SIP CHANNEL DISCOVERY

PERSONALIZED SERVICES BASED ON CONFIRMED PROXIMITY OF USER

SEAMLESS GUEST ACCESS TO SPACES AND MEETINGS

CHAT ROOM ACCESS CONTROL

PERSONALIZED SERVICES BASED ON CONFIRMED PROXIMITY OF USER

PRIORITIZATION OF COLLABORATION MESSAGES AND GROUPS

CHAT ROOM ACCESS CONTROL

Managing Recordings of Communications Sessions

System and Method for Automatically Managing Participation at a Mee...

Routing Communication Sessions in a Contact Center

Methods and Systems for Managing Customer Contacts in a Contact Center

METHOD AND SYSTEM FOR REPLAYING A PORTION OF A MULTI-PARTY AUDIO IN...

METHOD AND SYSTEM FOR CONTROLLING AUDIO IN A COLLABORATION ENVIRONMENT

METHOD AND SYSTEM FOR AURALLY POSITIONING VOICE SIGNALS IN A CONTAC...

Intelligent Tagging for Multimedia Call Recording Purposes Using Co...

Method for Analysing an Interactive Voice Response System

ABILITY TO CREATE A PREFERRED PROFILE FOR THE AGENT IN A CUSTOMER I...

MANAGEMENT OF CONTACT LISTS

Method of Operating A Contact Center

Managing Recordings of Communications Sessions