JOHN D'AMOUR

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SUNNYVALE, CA, US

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Patents Grantslast 30 patents

Information Patent Grant
Systems and methods for providing personalized proactive interaction
- Patent number 10,664,868
- Issue date May 26, 2020
- Five9, Inc.
- Danny Hsiang-Kuo Wang
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System, method, and computer program for presenting entity-related...
- Patent number 9,449,003
- Issue date Sep 20, 2016
- Amdocs Software Systems Limited
- John D'amour
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System, method, and computer program for communication channel-inde...
- Patent number 9,203,958
- Issue date Dec 1, 2015
- Amdocs Software Systems Limited
- Srikanth Nandula
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Customer care support system with call avoidance processing
- Patent number 8,521,572
- Issue date Aug 27, 2013
- Amdocs Software Systems Limited
- Craig D. Hanson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
Systems and Methods for Providing Personalized Proactive Interaction
- Publication number 20180033042
- Publication date Feb 1, 2018
- Five9, Inc.
- Danny Hsiang-Kuo Wang
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CUSTOMER CARE SUPPORT SYSTEM WITH CALL AVOIDANCE PROCESSING
- Publication number 20110299676
- Publication date Dec 8, 2011
- CRAIG D. HANSON
- G06 - COMPUTING CALCULATING COUNTING